TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Cool Awesome. I don't want to write any more. Take it or leave it.
Date published: 2023-02-19
Rated 5 out of 5 by from Simple and easy to use! No need for customer service, easy to use software
Date published: 2023-02-19
Rated 1 out of 5 by from yeah not what i expected, can i get a picture of the family i pay for
Date published: 2023-02-19
Rated 5 out of 5 by from Easy Seamless Process Another great year using TurboTax! They make filing so easy.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax took all my worries away! simple step by step instructions. I was able to file my taxes electronically and pay directly from my bank account. Taxes done! what a relief. Thanks Turbo Tax.
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax rip off You say its free , then we have to add on all these things just to process your return. I will never use you membership , but yet had to pay it.
Date published: 2023-02-19
Rated 5 out of 5 by from TurbotTax done in a day! Had a sticking spot in loading financial data but was resolved!
Date published: 2023-02-19
Rated 5 out of 5 by from Great Good tax preparation very easy and simple thank you
Date published: 2023-02-19
Rated 3 out of 5 by from Decent, But Confusing At Times for a Newbie First, the download from Amazon was a confusing process. It took me 20 minutes to figure out how to download the purchase, and from a plethora of online comments, a lot of other users had the same issue, and many of them gave up. Our return was relatively simple, but after I had competed it, I realized that Turbo Tax had not subtracted my wife's interest earned on Series EE saving bonds on the state return. Since that was not a large amount, and I knew it would be a lot of work to get that fixed, I chose to go ahead and file the return, even though we would pay a few dollars more in state income tax than we should. One last detail; figuring out how to save a return on which I was working was more confusing than it should be. I was half way through my first attempt, and the program quit on me unexpectedly, so I had to start over again. After 10 minutes of the restart, it took me at least 5 minutes to save that effort. Instructions for that should have been more clear.
Date published: 2023-02-19
Rated 5 out of 5 by from Love TurboTax Our taxes are relatively easy, but TurboTax has the best software and walks us through every possible situation. The organization of questions and updates, the Federal and State Reviews, then the final review before selecting the payment, etc., is excellent! I always feel very confident in my numbers and the security of filing electronically.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 5941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Cool Awesome. I don't want to write any more. Take it or leave it.
Date published: 2023-02-19
Rated 5 out of 5 by from Simple and easy to use! No need for customer service, easy to use software
Date published: 2023-02-19
Rated 1 out of 5 by from yeah not what i expected, can i get a picture of the family i pay for
Date published: 2023-02-19
Rated 5 out of 5 by from Easy Seamless Process Another great year using TurboTax! They make filing so easy.
Date published: 2023-02-19
Rated 5 out of 5 by from Turbo Tax took all my worries away! simple step by step instructions. I was able to file my taxes electronically and pay directly from my bank account. Taxes done! what a relief. Thanks Turbo Tax.
Date published: 2023-02-19
Rated 1 out of 5 by from Turbo Tax rip off You say its free , then we have to add on all these things just to process your return. I will never use you membership , but yet had to pay it.
Date published: 2023-02-19
Rated 5 out of 5 by from TurbotTax done in a day! Had a sticking spot in loading financial data but was resolved!
Date published: 2023-02-19
Rated 5 out of 5 by from Great Good tax preparation very easy and simple thank you
Date published: 2023-02-19
Rated 3 out of 5 by from Decent, But Confusing At Times for a Newbie First, the download from Amazon was a confusing process. It took me 20 minutes to figure out how to download the purchase, and from a plethora of online comments, a lot of other users had the same issue, and many of them gave up. Our return was relatively simple, but after I had competed it, I realized that Turbo Tax had not subtracted my wife's interest earned on Series EE saving bonds on the state return. Since that was not a large amount, and I knew it would be a lot of work to get that fixed, I chose to go ahead and file the return, even though we would pay a few dollars more in state income tax than we should. One last detail; figuring out how to save a return on which I was working was more confusing than it should be. I was half way through my first attempt, and the program quit on me unexpectedly, so I had to start over again. After 10 minutes of the restart, it took me at least 5 minutes to save that effort. Instructions for that should have been more clear.
Date published: 2023-02-19
Rated 5 out of 5 by from Love TurboTax Our taxes are relatively easy, but TurboTax has the best software and walks us through every possible situation. The organization of questions and updates, the Federal and State Reviews, then the final review before selecting the payment, etc., is excellent! I always feel very confident in my numbers and the security of filing electronically.
Date published: 2023-02-19
All TurboTax® Offerings Reviews - Page 5941