TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281677 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awsome Mike was really helpfull,he answered all of my questions
Date published: 2021-05-11
Rated 5 out of 5 by from Live Full Service was great Full service made it so easy to file. Just took screen shots of all my documents and uploaded them through the portal
Date published: 2021-05-11
Rated 1 out of 5 by from Submitting back taxes I called and spoke to a representative roughly a month ago and was told I could purchase software to process my 2019 taxes and never finished filing. I purchased the software for $80+ only to have to resubmit all of my tax information that would not transfer for whatever reason and was unable to e-file due to season being closed. I am very upset that I had to reenter all of my tax information as well as send my taxes by mail. I could have filled out regular tax forms that I could have printed off of THE IRS website instead of paying $80 which did NOT allow me to e-file. I will not purchase any software from TurboTax in the future and will also inform others about the wrong information I was given. Very disappointing and frustrating!
Date published: 2021-05-11
Rated 2 out of 5 by from Tries to sell too much Mostly ok, brought down at least 2 stars for the repeated efforts to confuse you into picking an upgrade you don't need to pay for
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent I questioned the amount owed - i called and obtained an excellent Tax Advisor. He walked me through each step and offered great advice.
Date published: 2021-05-11
Rated 4 out of 5 by from Good App! Very professional. Very knowledgeable. Knew the right questions to ask.
Date published: 2021-05-11
Rated 5 out of 5 by from Worth the upgrade I had a more complicated return this year and the tax professional was very helpful and took the time to walk me through the information and forms.
Date published: 2021-05-11
Rated 5 out of 5 by from The bests company to use to file your own taxes! I wish people new how easy it is to file your own taxes! Turbotax is the best and I do mean the best software to do so its so easy and way less expensive!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax rocks it again Have been using Turbo Tax since it first came out...many years ago. Always thankful they do the "homework" on new tax law changes. Makes the process of filing understandable and almost fun!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Fannnntastic! It is the most intuitive program I have used so far.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 5941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awsome Mike was really helpfull,he answered all of my questions
Date published: 2021-05-11
Rated 5 out of 5 by from Live Full Service was great Full service made it so easy to file. Just took screen shots of all my documents and uploaded them through the portal
Date published: 2021-05-11
Rated 1 out of 5 by from Submitting back taxes I called and spoke to a representative roughly a month ago and was told I could purchase software to process my 2019 taxes and never finished filing. I purchased the software for $80+ only to have to resubmit all of my tax information that would not transfer for whatever reason and was unable to e-file due to season being closed. I am very upset that I had to reenter all of my tax information as well as send my taxes by mail. I could have filled out regular tax forms that I could have printed off of THE IRS website instead of paying $80 which did NOT allow me to e-file. I will not purchase any software from TurboTax in the future and will also inform others about the wrong information I was given. Very disappointing and frustrating!
Date published: 2021-05-11
Rated 2 out of 5 by from Tries to sell too much Mostly ok, brought down at least 2 stars for the repeated efforts to confuse you into picking an upgrade you don't need to pay for
Date published: 2021-05-11
Rated 5 out of 5 by from Excellent I questioned the amount owed - i called and obtained an excellent Tax Advisor. He walked me through each step and offered great advice.
Date published: 2021-05-11
Rated 4 out of 5 by from Good App! Very professional. Very knowledgeable. Knew the right questions to ask.
Date published: 2021-05-11
Rated 5 out of 5 by from Worth the upgrade I had a more complicated return this year and the tax professional was very helpful and took the time to walk me through the information and forms.
Date published: 2021-05-11
Rated 5 out of 5 by from The bests company to use to file your own taxes! I wish people new how easy it is to file your own taxes! Turbotax is the best and I do mean the best software to do so its so easy and way less expensive!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax rocks it again Have been using Turbo Tax since it first came out...many years ago. Always thankful they do the "homework" on new tax law changes. Makes the process of filing understandable and almost fun!
Date published: 2021-05-11
Rated 5 out of 5 by from Turbo Tax is Fannnntastic! It is the most intuitive program I have used so far.
Date published: 2021-05-11
All TurboTax® Offerings Reviews - Page 5941