TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 1 out of 5 by
AnnoyedwithTurboTaxinCO from
Gotten much worse
Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
Rated 2 out of 5 by
THarmon2 from
Turbo Tax Premium Costs Too Much For What You Get
I sold some stock last year (Less than $1,000, and at a loss). Because of this, my filing went from being free to costing me well over over $100. This is because Turbo Tax charges money for the extra form that has to be filed. They call it "Turbo Tax Premium" I pulled all the information to input on the additional form. Why should Turbo Tax get such a large portion of my return for the additional form? I, personally, feel that a once yearly use of software should not cost this much and will not be using it next year. Why did I use it this year? Because nothing makes me more unhappy than filing taxes. When I finally sit down to do my taxes, I just want them to be done. I suspect that is what Turbo Tax is banking on with their pricing. I will not be using Turbo Tax next year.
Date published: 2023-03-19
Rated 3 out of 5 by
Really need a nickname from
really fell off with the fees
There was a time that turbotax was great and reasonably priced. but now the fees are coming out of the woodwork just because i had to file some investements that requires the premium package. that added a random 44$ fee at the end that wasnt there before. Used to be able to file with audit defense for cheap. but thats not the case anymore.
Date published: 2023-03-19
Rated 5 out of 5 by
Jilly1653 from
easy to use
I always use TurboTax.. Very easy to use, Good explanations for tax situations. I would definitely recommend their products.
Date published: 2023-03-19
Rated 5 out of 5 by
Webbfop from
Love it
Easy to use and understand. I would recommend this to everyone for quick and accurate returns.
Date published: 2023-03-19
Rated 5 out of 5 by
cbtaxes from
So easy to use!
Turbo tax makes it so easy to ensure that your tax return is accurate. Thanks!
Date published: 2023-03-19
Rated 1 out of 5 by
KSFG from
MUCH MORE CONFUSING TO USE THIS YEAR THAN IN PAST
NEVER WOULD LET ME PRINT MY RETURN. BEEN USING FOR MANY YEARS BUT FOUND THE CHANGES THIS YEAR MORE CONFUSING AND HARDER TO USE
Date published: 2023-03-19
Rated 5 out of 5 by
JodyC72 from
Turbotax is very helpful.
Very helpful in maximizing my return. It is worth paying and being sure that taxes are done correctly.
Date published: 2023-03-19
Rated 5 out of 5 by
Denall from
Turbo Tax Is Great!
Turbo tax is easy to use. The service is not too expensive, and it makes doing your taxes simple.
Date published: 2023-03-19
Rated 5 out of 5 by
TTmm000 from
Timely Support
Intuitive UI easy to navigate and support real time. Very good
All TurboTax® Offerings Reviews - Page 5937
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
AnnoyedwithTurboTaxinCO from
Gotten much worse
Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
Rated 2 out of 5 by
THarmon2 from
Turbo Tax Premium Costs Too Much For What You Get
I sold some stock last year (Less than $1,000, and at a loss). Because of this, my filing went from being free to costing me well over over $100. This is because Turbo Tax charges money for the extra form that has to be filed. They call it "Turbo Tax Premium" I pulled all the information to input on the additional form. Why should Turbo Tax get such a large portion of my return for the additional form? I, personally, feel that a once yearly use of software should not cost this much and will not be using it next year. Why did I use it this year? Because nothing makes me more unhappy than filing taxes. When I finally sit down to do my taxes, I just want them to be done. I suspect that is what Turbo Tax is banking on with their pricing. I will not be using Turbo Tax next year.
Date published: 2023-03-19
Rated 3 out of 5 by
Really need a nickname from
really fell off with the fees
There was a time that turbotax was great and reasonably priced. but now the fees are coming out of the woodwork just because i had to file some investements that requires the premium package. that added a random 44$ fee at the end that wasnt there before. Used to be able to file with audit defense for cheap. but thats not the case anymore.
Date published: 2023-03-19
Rated 5 out of 5 by
Jilly1653 from
easy to use
I always use TurboTax.. Very easy to use, Good explanations for tax situations. I would definitely recommend their products.
Date published: 2023-03-19
Rated 5 out of 5 by
Webbfop from
Love it
Easy to use and understand. I would recommend this to everyone for quick and accurate returns.
Date published: 2023-03-19
Rated 5 out of 5 by
cbtaxes from
So easy to use!
Turbo tax makes it so easy to ensure that your tax return is accurate. Thanks!
Date published: 2023-03-19
Rated 1 out of 5 by
KSFG from
MUCH MORE CONFUSING TO USE THIS YEAR THAN IN PAST
NEVER WOULD LET ME PRINT MY RETURN. BEEN USING FOR MANY YEARS BUT FOUND THE CHANGES THIS YEAR MORE CONFUSING AND HARDER TO USE
Date published: 2023-03-19
Rated 5 out of 5 by
JodyC72 from
Turbotax is very helpful.
Very helpful in maximizing my return. It is worth paying and being sure that taxes are done correctly.
Date published: 2023-03-19
Rated 5 out of 5 by
Denall from
Turbo Tax Is Great!
Turbo tax is easy to use. The service is not too expensive, and it makes doing your taxes simple.
Date published: 2023-03-19
Rated 5 out of 5 by
TTmm000 from
Timely Support
Intuitive UI easy to navigate and support real time. Very good
All TurboTax® Offerings Reviews - Page 5937
Date published: 2023-03-19