TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Great simple tool. Educational and functional!! Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
Rated 1 out of 5 by from Not Super Impressed The functionality of information being automatically pulled from my tax forms is nice, but $119 PLUS a $39 processing fee is kind of ridiculous for the bare minimum. I would consider paying that if I was getting a 1x1 walkthrough from a tax professional but not for me to do most of the work and still have to pay that. I will probably be using a different service next year as I feel that TurboTax has jacked up their pricing and its not the best use of my time or money.
Date published: 2023-03-19
Rated 5 out of 5 by from it was good it was good. This is a waste of my time! i said it was good. i dont know now with this bs.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to Use Very easy to use...ask all the right questions. Try it, you'll like it.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome! Awesome! So easy. Really loved the Turbo tax flow.
Date published: 2023-03-19
Rated 1 out of 5 by from Make this free or I will use a free software Yes, the process is easy. But, others have figured out how to make it just as easy without gouging people for every little bit and trying to add on useless things we don't need. I will be moving to a free software next year unless this becomes free.
Date published: 2023-03-19
Rated 1 out of 5 by from Gotten much worse Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo Tax Premium Costs Too Much For What You Get I sold some stock last year (Less than $1,000, and at a loss). Because of this, my filing went from being free to costing me well over over $100. This is because Turbo Tax charges money for the extra form that has to be filed. They call it "Turbo Tax Premium" I pulled all the information to input on the additional form. Why should Turbo Tax get such a large portion of my return for the additional form? I, personally, feel that a once yearly use of software should not cost this much and will not be using it next year. Why did I use it this year? Because nothing makes me more unhappy than filing taxes. When I finally sit down to do my taxes, I just want them to be done. I suspect that is what Turbo Tax is banking on with their pricing. I will not be using Turbo Tax next year.
Date published: 2023-03-19
Rated 3 out of 5 by from really fell off with the fees There was a time that turbotax was great and reasonably priced. but now the fees are coming out of the woodwork just because i had to file some investements that requires the premium package. that added a random 44$ fee at the end that wasnt there before. Used to be able to file with audit defense for cheap. but thats not the case anymore.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use I always use TurboTax.. Very easy to use, Good explanations for tax situations. I would definitely recommend their products.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5932
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great simple tool. Educational and functional!! Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
Rated 1 out of 5 by from Not Super Impressed The functionality of information being automatically pulled from my tax forms is nice, but $119 PLUS a $39 processing fee is kind of ridiculous for the bare minimum. I would consider paying that if I was getting a 1x1 walkthrough from a tax professional but not for me to do most of the work and still have to pay that. I will probably be using a different service next year as I feel that TurboTax has jacked up their pricing and its not the best use of my time or money.
Date published: 2023-03-19
Rated 5 out of 5 by from it was good it was good. This is a waste of my time! i said it was good. i dont know now with this bs.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to Use Very easy to use...ask all the right questions. Try it, you'll like it.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome! Awesome! So easy. Really loved the Turbo tax flow.
Date published: 2023-03-19
Rated 1 out of 5 by from Make this free or I will use a free software Yes, the process is easy. But, others have figured out how to make it just as easy without gouging people for every little bit and trying to add on useless things we don't need. I will be moving to a free software next year unless this becomes free.
Date published: 2023-03-19
Rated 1 out of 5 by from Gotten much worse Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo Tax Premium Costs Too Much For What You Get I sold some stock last year (Less than $1,000, and at a loss). Because of this, my filing went from being free to costing me well over over $100. This is because Turbo Tax charges money for the extra form that has to be filed. They call it "Turbo Tax Premium" I pulled all the information to input on the additional form. Why should Turbo Tax get such a large portion of my return for the additional form? I, personally, feel that a once yearly use of software should not cost this much and will not be using it next year. Why did I use it this year? Because nothing makes me more unhappy than filing taxes. When I finally sit down to do my taxes, I just want them to be done. I suspect that is what Turbo Tax is banking on with their pricing. I will not be using Turbo Tax next year.
Date published: 2023-03-19
Rated 3 out of 5 by from really fell off with the fees There was a time that turbotax was great and reasonably priced. but now the fees are coming out of the woodwork just because i had to file some investements that requires the premium package. that added a random 44$ fee at the end that wasnt there before. Used to be able to file with audit defense for cheap. but thats not the case anymore.
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use I always use TurboTax.. Very easy to use, Good explanations for tax situations. I would definitely recommend their products.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5932