TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TurboTax Disappointed It is a shame being charger $110 to having to complete my taxes and having to use the education tax to file because I am an educator. I wanted to use the free selection to help me save my money
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is Awesome!! TurboTax was very easy to use and showed me tax breaks that I didn't know about before! Happy that I went with TurboTax this year and will be filing with them next year!
Date published: 2023-01-25
Rated 5 out of 5 by from Very Easy! Was able to get our return finished in 45 minutes! As a military family we got the deluxe version at no cost. Love turbotax!
Date published: 2023-01-25
Rated 5 out of 5 by from Turboxtax is my favorite He was very friendly. He answers all my question. He was awesome!! Gabriel
Date published: 2023-01-25
Rated 5 out of 5 by from I am very pleased with TurboTax. I've used the Live Help twice and I am so happy about the kindness from the experts and how everything is judgement free. I've been using TurboTax since I first started filing my taxes and I am a loyal customer!
Date published: 2023-01-25
Rated 5 out of 5 by from Helpful Military relocation makes filing taxes complicated. Especially when there is a delayed transfer of location on tax records. We were able to reach out to a support staff with several questions and were walked through smooth and simple with no issue.
Date published: 2023-01-25
Rated 5 out of 5 by from Great program Easy to you and helpful along the way. I highly recommend
Date published: 2023-01-25
Rated 1 out of 5 by from I had to Pay for service I didnt get. I paid to speak with an expert and then got looped in circles with someone who barely responded every 10 minutes. This is abysmal. I needed to speak with a tax expert, but it became clear after trying the features provided that this wouldn't happen in any appropriate amount of time.
Date published: 2023-01-25
Rated 5 out of 5 by from Very thankful to have such excellent service For a few years now I’ve worked with Turbo Tax very thankful to them that they were able to simplify everything and really make it as easily as just simply a few tappings on screen
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX IS THE BOMB! Easy, step-by-step tax prep! Thank you for helping us lower income filers with low or no cost tax prep!
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 5931
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax Disappointed It is a shame being charger $110 to having to complete my taxes and having to use the education tax to file because I am an educator. I wanted to use the free selection to help me save my money
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is Awesome!! TurboTax was very easy to use and showed me tax breaks that I didn't know about before! Happy that I went with TurboTax this year and will be filing with them next year!
Date published: 2023-01-25
Rated 5 out of 5 by from Very Easy! Was able to get our return finished in 45 minutes! As a military family we got the deluxe version at no cost. Love turbotax!
Date published: 2023-01-25
Rated 5 out of 5 by from Turboxtax is my favorite He was very friendly. He answers all my question. He was awesome!! Gabriel
Date published: 2023-01-25
Rated 5 out of 5 by from I am very pleased with TurboTax. I've used the Live Help twice and I am so happy about the kindness from the experts and how everything is judgement free. I've been using TurboTax since I first started filing my taxes and I am a loyal customer!
Date published: 2023-01-25
Rated 5 out of 5 by from Helpful Military relocation makes filing taxes complicated. Especially when there is a delayed transfer of location on tax records. We were able to reach out to a support staff with several questions and were walked through smooth and simple with no issue.
Date published: 2023-01-25
Rated 5 out of 5 by from Great program Easy to you and helpful along the way. I highly recommend
Date published: 2023-01-25
Rated 1 out of 5 by from I had to Pay for service I didnt get. I paid to speak with an expert and then got looped in circles with someone who barely responded every 10 minutes. This is abysmal. I needed to speak with a tax expert, but it became clear after trying the features provided that this wouldn't happen in any appropriate amount of time.
Date published: 2023-01-25
Rated 5 out of 5 by from Very thankful to have such excellent service For a few years now I’ve worked with Turbo Tax very thankful to them that they were able to simplify everything and really make it as easily as just simply a few tappings on screen
Date published: 2023-01-25
Rated 5 out of 5 by from TURBO TAX IS THE BOMB! Easy, step-by-step tax prep! Thank you for helping us lower income filers with low or no cost tax prep!
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 5931