TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Chloecatmom from
Helpful and simple to use
This is my third time using turbo tax to file my taxes online. Great resource!
Date published: 2023-03-20
Rated 5 out of 5 by
MellyPage from
Robben was a great help
The tax expert was very helpful in completing my amended return. And this is why I have been using TurboTax for the last 13 years.
Date published: 2023-03-20
Rated 5 out of 5 by
ChefGrazey59 from
Great help
Customer service was very patient , and explained everything
Date published: 2023-03-20
Rated 2 out of 5 by
JB 75 from
Very disappointed this year
every time i needed additional help, there was no content displayed, just asked "was this helpful". I did not like the fact that I had no choice but to use your 3rd party processing bank. The disclaimer said i was not required to use it, but there was no way for me to indicate that I did not want that.
Date published: 2023-03-20
Rated 5 out of 5 by
Palmerita11 from
TurboTax
Easy and nice customer service. I have used it many times.
Date published: 2023-03-20
Rated 5 out of 5 by
TEG23 from
Awesome!
Awesome! So easy to use! I was able to file my taxes in less than 45 minutes.
Date published: 2023-03-20
Rated 4 out of 5 by
Sonofmine from
TurboTax Review
My only complaint is that I am unable to change the type of TurboTax used. For example, I could have used the lowest price. Instead, TurboTax takes me directly to Premium. It is overcharging. Also Turbo Tax said it did not do last year's taxes and I have the paperwork that says it was filed with TurboTax.
Date published: 2023-03-20
Rated 4 out of 5 by
Deddles 23 from
Easy to complete
Easy to complete. I believe I missed a deduction from last year though. :-(
Date published: 2023-03-20
Rated 5 out of 5 by
Jimmy 34 from
Amazing Turbotax
It was simple to use and very helpful. It answered any questioned that I had. I will definitely use it again.
Date published: 2023-03-20
Rated 5 out of 5 by
Belindat2003 from
Love it and been using it for years.
I love the easy guide you through every year. I have been doing my taxes with Turbotax for years.
All TurboTax® Offerings Reviews - Page 5928
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Chloecatmom from
Helpful and simple to use
This is my third time using turbo tax to file my taxes online. Great resource!
Date published: 2023-03-20
Rated 5 out of 5 by
MellyPage from
Robben was a great help
The tax expert was very helpful in completing my amended return. And this is why I have been using TurboTax for the last 13 years.
Date published: 2023-03-20
Rated 5 out of 5 by
ChefGrazey59 from
Great help
Customer service was very patient , and explained everything
Date published: 2023-03-20
Rated 2 out of 5 by
JB 75 from
Very disappointed this year
every time i needed additional help, there was no content displayed, just asked "was this helpful". I did not like the fact that I had no choice but to use your 3rd party processing bank. The disclaimer said i was not required to use it, but there was no way for me to indicate that I did not want that.
Date published: 2023-03-20
Rated 5 out of 5 by
Palmerita11 from
TurboTax
Easy and nice customer service. I have used it many times.
Date published: 2023-03-20
Rated 5 out of 5 by
TEG23 from
Awesome!
Awesome! So easy to use! I was able to file my taxes in less than 45 minutes.
Date published: 2023-03-20
Rated 4 out of 5 by
Sonofmine from
TurboTax Review
My only complaint is that I am unable to change the type of TurboTax used. For example, I could have used the lowest price. Instead, TurboTax takes me directly to Premium. It is overcharging. Also Turbo Tax said it did not do last year's taxes and I have the paperwork that says it was filed with TurboTax.
Date published: 2023-03-20
Rated 4 out of 5 by
Deddles 23 from
Easy to complete
Easy to complete. I believe I missed a deduction from last year though. :-(
Date published: 2023-03-20
Rated 5 out of 5 by
Jimmy 34 from
Amazing Turbotax
It was simple to use and very helpful. It answered any questioned that I had. I will definitely use it again.
Date published: 2023-03-20
Rated 5 out of 5 by
Belindat2003 from
Love it and been using it for years.
I love the easy guide you through every year. I have been doing my taxes with Turbotax for years.
All TurboTax® Offerings Reviews - Page 5928
Date published: 2023-03-20