TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Too many glitches I had trouble entering information. I had to remove some deductions because there were places that would not accept a 0.00 response when that was the correct answer. And other similar problems. Poor jumping to place to enter info to fix an error. etc.
Date published: 2022-04-10
Rated 2 out of 5 by from HAVING TO PAY FOR STATE RETURN WHY I AM HAVING TO PAYFOR MY STATE RETURN WHEN IT TELLS ME IT IS TO BE FREE
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Makes It Fast & Easy The broker's statments are long and somewhay confusing; however, TurboTax's ability to download and process the brokerage statments is a life saver.
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent I have been using Turbo Tax for a long time and it is easy to use and will continue to use
Date published: 2022-04-10
Rated 5 out of 5 by from Every year is easy Over five years using TurboTax, and the headache I always worry about never comes. Super easy, almost fun.
Date published: 2022-04-10
Rated 4 out of 5 by from Redundent/repetiive questions TurboTax has a time saver for many years. I don't know the source of the issue I had this year but I had to repeat multiple functions multiple times and could never learn or understand what the problem was. Then attempting to bring the federal data into state forms required me to figure out from the taxpayers TIN from which of my 7 1099's that were seeking my wage information. Which already had been downloaded by TurboTax in the Fed section.. The the review included duplicate form which had to be segregated in order to delete the unnecessary forms without understanding which might be the official and which was the duplicate.
Date published: 2022-04-10
Rated 5 out of 5 by from Professional service and peace of mind Tom helped me through the process with ease and made a typically treacherous activity much more manageable.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Great Easy to use. I have been using TurboTax for 20 years.
Date published: 2022-04-10
Rated 5 out of 5 by from Makes life a little easier.... Very helpful and makes filing so much easier. I love that if audited they offer support and will take care of it-I love the Max option.
Date published: 2022-04-10
Rated 5 out of 5 by from First time filing loved it Answered my questions helped me through the process.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5924
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Too many glitches I had trouble entering information. I had to remove some deductions because there were places that would not accept a 0.00 response when that was the correct answer. And other similar problems. Poor jumping to place to enter info to fix an error. etc.
Date published: 2022-04-10
Rated 2 out of 5 by from HAVING TO PAY FOR STATE RETURN WHY I AM HAVING TO PAYFOR MY STATE RETURN WHEN IT TELLS ME IT IS TO BE FREE
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Makes It Fast & Easy The broker's statments are long and somewhay confusing; however, TurboTax's ability to download and process the brokerage statments is a life saver.
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent I have been using Turbo Tax for a long time and it is easy to use and will continue to use
Date published: 2022-04-10
Rated 5 out of 5 by from Every year is easy Over five years using TurboTax, and the headache I always worry about never comes. Super easy, almost fun.
Date published: 2022-04-10
Rated 4 out of 5 by from Redundent/repetiive questions TurboTax has a time saver for many years. I don't know the source of the issue I had this year but I had to repeat multiple functions multiple times and could never learn or understand what the problem was. Then attempting to bring the federal data into state forms required me to figure out from the taxpayers TIN from which of my 7 1099's that were seeking my wage information. Which already had been downloaded by TurboTax in the Fed section.. The the review included duplicate form which had to be segregated in order to delete the unnecessary forms without understanding which might be the official and which was the duplicate.
Date published: 2022-04-10
Rated 5 out of 5 by from Professional service and peace of mind Tom helped me through the process with ease and made a typically treacherous activity much more manageable.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Great Easy to use. I have been using TurboTax for 20 years.
Date published: 2022-04-10
Rated 5 out of 5 by from Makes life a little easier.... Very helpful and makes filing so much easier. I love that if audited they offer support and will take care of it-I love the Max option.
Date published: 2022-04-10
Rated 5 out of 5 by from First time filing loved it Answered my questions helped me through the process.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5924