TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Impossible to give you correction of your info While I am overall happy with the product, on one of the last pages, I was given a hyperlink to the NJ state website that was incorrect. I found the correct one but after extensive searching on your website and in TurboTax, could not find out how to give it to you.
Date published: 2021-03-19
Rated 2 out of 5 by from Too many repeat, repeat, repeats Gotta type everything in 3 and 4 times. "Let's make sure you're you" Then when ready to E-File you throw another curve ball and ask for last year's AGI - which I don't keep in paper form. I went to T.T. website to look up history as I've been using it the last 8 years and site says they have no records. What a crock of crap. Never again.....
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax since 2010, and this year, has been an improvement, and I believe all went well. Thank you.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is great Good Except the part about IRAs. That was confusing because of the wording. I thought it meant like a ROTH TSP.
Date published: 2021-03-19
Rated 4 out of 5 by from Great experience It was a great experience. The experts were helpful and I even met an expert from my area!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is great Turbo Tax was very easy, with easy to understand instructions.
Date published: 2021-03-19
Rated 5 out of 5 by from time saver provides a very fluid process that saves so much time
Date published: 2021-03-19
Rated 5 out of 5 by from Easy to use! I appreciated the live turbo tax advice! Easy to understand and instant answers.
Date published: 2021-03-19
Rated 3 out of 5 by from TurboTax Business for Trust 1041 TurboTax Business handles the filing of Trust 1041 returns, but e-filing is too complex when you need to attach 1099-B documents. Discovered a way to attach these files to the Form 8453-FE. Hopefully, that will work...but TurboTax should do this is a straightforward way. TurboTax Business 2020 software told me that this would be handled later after entering the 1099-B data, but they don't follow-up on that statement. Use "combined pdfs" to create a new Form 8453-FE pdf to e-file. Also, wish TurboTax offered a Trust 1041 tax preparation/filing software separate from the expensive Business software.
Date published: 2021-03-19
Rated 5 out of 5 by from Way to go turbo! There step by step guiding system helps you navigate through the questions and walk you through each tax bracket giving you the option to explore your benefits.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5922
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Impossible to give you correction of your info While I am overall happy with the product, on one of the last pages, I was given a hyperlink to the NJ state website that was incorrect. I found the correct one but after extensive searching on your website and in TurboTax, could not find out how to give it to you.
Date published: 2021-03-19
Rated 2 out of 5 by from Too many repeat, repeat, repeats Gotta type everything in 3 and 4 times. "Let's make sure you're you" Then when ready to E-File you throw another curve ball and ask for last year's AGI - which I don't keep in paper form. I went to T.T. website to look up history as I've been using it the last 8 years and site says they have no records. What a crock of crap. Never again.....
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is Awesome! I've been using Turbo Tax since 2010, and this year, has been an improvement, and I believe all went well. Thank you.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo tax is great Good Except the part about IRAs. That was confusing because of the wording. I thought it meant like a ROTH TSP.
Date published: 2021-03-19
Rated 4 out of 5 by from Great experience It was a great experience. The experts were helpful and I even met an expert from my area!
Date published: 2021-03-19
Rated 5 out of 5 by from Turbotax is great Turbo Tax was very easy, with easy to understand instructions.
Date published: 2021-03-19
Rated 5 out of 5 by from time saver provides a very fluid process that saves so much time
Date published: 2021-03-19
Rated 5 out of 5 by from Easy to use! I appreciated the live turbo tax advice! Easy to understand and instant answers.
Date published: 2021-03-19
Rated 3 out of 5 by from TurboTax Business for Trust 1041 TurboTax Business handles the filing of Trust 1041 returns, but e-filing is too complex when you need to attach 1099-B documents. Discovered a way to attach these files to the Form 8453-FE. Hopefully, that will work...but TurboTax should do this is a straightforward way. TurboTax Business 2020 software told me that this would be handled later after entering the 1099-B data, but they don't follow-up on that statement. Use "combined pdfs" to create a new Form 8453-FE pdf to e-file. Also, wish TurboTax offered a Trust 1041 tax preparation/filing software separate from the expensive Business software.
Date published: 2021-03-19
Rated 5 out of 5 by from Way to go turbo! There step by step guiding system helps you navigate through the questions and walk you through each tax bracket giving you the option to explore your benefits.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5922