TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from They brought me back as a customer H&R wanted to give me less on my return and was not helpful when I needed help filing. TurboTax made it easy once again
Date published: 2021-03-17
Rated 5 out of 5 by from Great Everything about Turbo Tax is great, simple to use and they explain everything in depth. I have to trust them because I do not understand the legal jargon of the government. I wish they would speak simple English.
Date published: 2021-03-17
Rated 3 out of 5 by from My advisor was wonderful . Very knowledgeable Directions on the site are horrible this year. As you make changes to the site, I would HIGHLY recommend leaving time for a focus group which would include customers of all ages and website experience. This is why I gave the rating I did on the overall product. The expert provided was EXCELLENT.
Date published: 2021-03-17
Rated 5 out of 5 by from 2020 Turbo Tax Review Well structured and concise process. Also, it's easy to save partial work and then recover to complete at another time. I also like the windows at the top of the screen that show estimated refund/owed as you input information.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax Would be easier if I could just elect the standard deduction instead of going through the whole process. If there is away to do that it is not intuitively obvious.
Date published: 2021-03-17
Rated 4 out of 5 by from Awesome Easy to use. Agent always checks in to see if I needed assistance
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax Deluxe is Excellent Have been a user for TurboTax for a number of years. I Continue to be impressed with the ease of use. Keep in up!
Date published: 2021-03-17
Rated 5 out of 5 by from So Easy Very Easy to navigate the website and download data
Date published: 2021-03-17
Rated 1 out of 5 by from The fees are getting higher and higher A $40 fee to pay my fees with my return money? This is ridiculous. I will not be using Turbo Tax next year based on having to pay $210 this year. This is ridiculous.
Date published: 2021-03-17
Rated 3 out of 5 by from long time user I have been using turbo tax for over 10 years. However, I still find it hard to find certain things. some explanations of why a deduction is not allowed are difficult to understand.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5921
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from They brought me back as a customer H&R wanted to give me less on my return and was not helpful when I needed help filing. TurboTax made it easy once again
Date published: 2021-03-17
Rated 5 out of 5 by from Great Everything about Turbo Tax is great, simple to use and they explain everything in depth. I have to trust them because I do not understand the legal jargon of the government. I wish they would speak simple English.
Date published: 2021-03-17
Rated 3 out of 5 by from My advisor was wonderful . Very knowledgeable Directions on the site are horrible this year. As you make changes to the site, I would HIGHLY recommend leaving time for a focus group which would include customers of all ages and website experience. This is why I gave the rating I did on the overall product. The expert provided was EXCELLENT.
Date published: 2021-03-17
Rated 5 out of 5 by from 2020 Turbo Tax Review Well structured and concise process. Also, it's easy to save partial work and then recover to complete at another time. I also like the windows at the top of the screen that show estimated refund/owed as you input information.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo Tax Would be easier if I could just elect the standard deduction instead of going through the whole process. If there is away to do that it is not intuitively obvious.
Date published: 2021-03-17
Rated 4 out of 5 by from Awesome Easy to use. Agent always checks in to see if I needed assistance
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax Deluxe is Excellent Have been a user for TurboTax for a number of years. I Continue to be impressed with the ease of use. Keep in up!
Date published: 2021-03-17
Rated 5 out of 5 by from So Easy Very Easy to navigate the website and download data
Date published: 2021-03-17
Rated 1 out of 5 by from The fees are getting higher and higher A $40 fee to pay my fees with my return money? This is ridiculous. I will not be using Turbo Tax next year based on having to pay $210 this year. This is ridiculous.
Date published: 2021-03-17
Rated 3 out of 5 by from long time user I have been using turbo tax for over 10 years. However, I still find it hard to find certain things. some explanations of why a deduction is not allowed are difficult to understand.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5921