TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from I was charged to transmit my state return My state return transmit was not free, it charged me $15. Why?
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax makes complex tax issues managable Last year we used Turbo tax in addition to a tax professional to see how close we could get. Turbo tax actually detected an error they made and we were able to bring it to their attention before filing. The software is a little frustrating when you know the forms well but if you can be patient with seemingly unnecessary questions, the software takes that data and converts it into everything that is needed. It also allows you to go straight to the forms as needed to ensure that things are addressed appropriately. Added bonus as a clergy person, turbo tax home and business takes care of all the unusual tax issues easily and clearly.
Date published: 2023-03-19
Rated 4 out of 5 by from Good Most of the experience is easy however some of the tax jargon is difficult to understand.
Date published: 2023-03-19
Rated 5 out of 5 by from pretty smooth flow of info. required to filling in didn't have many redo's as I got my 1099 form in order.
Date published: 2023-03-19
Rated 3 out of 5 by from Had to manually input a lot of stuff TurboTax will download all the files needed but then I still had to input it manually. It literally gave me the documents from my stock account and had me print it out and enter the numbers into TurboTax one line at a time.
Date published: 2023-03-19
Rated 3 out of 5 by from Easy to use BUT lots of ads It was as easy as in years past; however, I was blown away by the increase in cost - almost double what it was last year to file both state and federal. It was also frustrating to continue to say "continue with premium" when I made it clear which option I wanted. I may consider finding an alternative service next year.
Date published: 2023-03-19
Rated 5 out of 5 by from my 2022 Taxes Love using TurboTax This is my 8th year using it and it took me approximately 4 hours which is longer than usual. Reason is I'm older and slower now!!!
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo tax is expensive I just did a simple 1040 return and Turbo tax charged me, for STANDARD, $178. (This charge included filing state taxes-$69.00 for state.) I think I will look into something cheaper next year.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy to use from year to year Only odd thing this year was that it told me my employer may have withheld to much in SS taxes this year and I may want to ask for a refund. Since we have 2 incomes on my return, the software didn't tell me which one was the culprit, or how much may have been excessively withheld, so that was a little troubling. I checked the percentages and it was miniscule so I decided to ignore it.
Date published: 2023-03-19
Rated 5 out of 5 by from Great simple tool. Educational and functional!! Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I was charged to transmit my state return My state return transmit was not free, it charged me $15. Why?
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax makes complex tax issues managable Last year we used Turbo tax in addition to a tax professional to see how close we could get. Turbo tax actually detected an error they made and we were able to bring it to their attention before filing. The software is a little frustrating when you know the forms well but if you can be patient with seemingly unnecessary questions, the software takes that data and converts it into everything that is needed. It also allows you to go straight to the forms as needed to ensure that things are addressed appropriately. Added bonus as a clergy person, turbo tax home and business takes care of all the unusual tax issues easily and clearly.
Date published: 2023-03-19
Rated 4 out of 5 by from Good Most of the experience is easy however some of the tax jargon is difficult to understand.
Date published: 2023-03-19
Rated 5 out of 5 by from pretty smooth flow of info. required to filling in didn't have many redo's as I got my 1099 form in order.
Date published: 2023-03-19
Rated 3 out of 5 by from Had to manually input a lot of stuff TurboTax will download all the files needed but then I still had to input it manually. It literally gave me the documents from my stock account and had me print it out and enter the numbers into TurboTax one line at a time.
Date published: 2023-03-19
Rated 3 out of 5 by from Easy to use BUT lots of ads It was as easy as in years past; however, I was blown away by the increase in cost - almost double what it was last year to file both state and federal. It was also frustrating to continue to say "continue with premium" when I made it clear which option I wanted. I may consider finding an alternative service next year.
Date published: 2023-03-19
Rated 5 out of 5 by from my 2022 Taxes Love using TurboTax This is my 8th year using it and it took me approximately 4 hours which is longer than usual. Reason is I'm older and slower now!!!
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo tax is expensive I just did a simple 1040 return and Turbo tax charged me, for STANDARD, $178. (This charge included filing state taxes-$69.00 for state.) I think I will look into something cheaper next year.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy to use from year to year Only odd thing this year was that it told me my employer may have withheld to much in SS taxes this year and I may want to ask for a refund. Since we have 2 incomes on my return, the software didn't tell me which one was the culprit, or how much may have been excessively withheld, so that was a little troubling. I checked the percentages and it was miniscule so I decided to ignore it.
Date published: 2023-03-19
Rated 5 out of 5 by from Great simple tool. Educational and functional!! Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5919