TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax was easy to follow It was very easy to follow and very self explanitory
Date published: 2021-03-19
Rated 3 out of 5 by from Very good except for pop-up screens I have used Turbo Tax for close to 20 years. I love how the relevant data is automatically carried forward year after year. My complaint this year is that certain pop-up boxes were either unreadable or did not react to keystrokes. After searching on the internet for a solution I found that if I changed my laptops resolution the blank space would now show the content. Then I would reset the resolution back to the normal setting. When I attempted to file my state return and had to login to my Intuit account and confirm the payment info I had to change and reset the resolution each step of the way. Very frustrating! In the end it did work but not the ideal way.
Date published: 2021-03-19
Rated 5 out of 5 by from Makes preparing and filing my taxes easy. Easy to follow and very comprehensive. Also very intuitive, I like the fact that it's almost like sitting with an accountant, and just answering his questions.
Date published: 2021-03-19
Rated 5 out of 5 by from Amazing First time using it, makes filing taxes easy, and not so much of a hassle. Will definitely keep using to file taxes
Date published: 2021-03-19
Rated 5 out of 5 by from Best Live Expert Help Experience Ever I bit the bullet and paid the extra money to get help from a live expert with my taxes. I have rental properties and special circumstances so I wanted to be sure my taxes were done correctly. Lyle was my tax expert and he was amazing!!! He combed through my return page by page and was so patient and helpful. In total, he spent over an hour helping me and I wouldn't have been able to complete my taxes without him. The expense was definitely worth it.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is a great helper Excellent. I started using Turbo Tax my 1st time I filed the Taxes.Since them I am using Turbo Tax.
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very happy and helpful and thankful for remaining me
Date published: 2021-03-19
Rated 3 out of 5 by from Override Can't get it to override certain portions of 1099-R. Please don't tell me I void the guarantee - I don't want to hear it. Very frustrating.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Makes it Easier! One of us retired and start a business. The process was easy to follow on TurboTax.
Date published: 2021-03-19
Rated 4 out of 5 by from It was pretty easy It was not to bad, was able to in about 1hr. A form did not pop up so I went to search put in the form number then it took me right to it, to fill in.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5915
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy to follow It was very easy to follow and very self explanitory
Date published: 2021-03-19
Rated 3 out of 5 by from Very good except for pop-up screens I have used Turbo Tax for close to 20 years. I love how the relevant data is automatically carried forward year after year. My complaint this year is that certain pop-up boxes were either unreadable or did not react to keystrokes. After searching on the internet for a solution I found that if I changed my laptops resolution the blank space would now show the content. Then I would reset the resolution back to the normal setting. When I attempted to file my state return and had to login to my Intuit account and confirm the payment info I had to change and reset the resolution each step of the way. Very frustrating! In the end it did work but not the ideal way.
Date published: 2021-03-19
Rated 5 out of 5 by from Makes preparing and filing my taxes easy. Easy to follow and very comprehensive. Also very intuitive, I like the fact that it's almost like sitting with an accountant, and just answering his questions.
Date published: 2021-03-19
Rated 5 out of 5 by from Amazing First time using it, makes filing taxes easy, and not so much of a hassle. Will definitely keep using to file taxes
Date published: 2021-03-19
Rated 5 out of 5 by from Best Live Expert Help Experience Ever I bit the bullet and paid the extra money to get help from a live expert with my taxes. I have rental properties and special circumstances so I wanted to be sure my taxes were done correctly. Lyle was my tax expert and he was amazing!!! He combed through my return page by page and was so patient and helpful. In total, he spent over an hour helping me and I wouldn't have been able to complete my taxes without him. The expense was definitely worth it.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is a great helper Excellent. I started using Turbo Tax my 1st time I filed the Taxes.Since them I am using Turbo Tax.
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very happy and helpful and thankful for remaining me
Date published: 2021-03-19
Rated 3 out of 5 by from Override Can't get it to override certain portions of 1099-R. Please don't tell me I void the guarantee - I don't want to hear it. Very frustrating.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Makes it Easier! One of us retired and start a business. The process was easy to follow on TurboTax.
Date published: 2021-03-19
Rated 4 out of 5 by from It was pretty easy It was not to bad, was able to in about 1hr. A form did not pop up so I went to search put in the form number then it took me right to it, to fill in.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5915