TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
TaxyMctaxedpants from
You Don't Offer a Valuable Service
The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by
Mabel Glowicki from
Turbo Tax is Great
Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by
gigi kym from
it was a headache
if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by
DMBuck from
I'm Done
I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by
Amen11 from
6 year user
Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
Rated 4 out of 5 by
Illink from
Turbotax was super fast and helpful
Answered all questions which was helpful, but they keep asking if you want to upgrade throughout the process which is sort of annoying.
Date published: 2022-04-15
Rated 5 out of 5 by
Kareeena from
TurboTax
Turbo tax is easy to use. It provides great explanations on what to enter. I really enjoy the ease of being able to upload a picture of my W-2 and it automatically fills in what is needed.
Date published: 2022-04-15
Rated 5 out of 5 by
Jamie713 from
Turbo Tax is the way to go!
I have used Turbo Tax for 7 years now. The steps are very easy to follow.
Date published: 2022-04-15
Rated 4 out of 5 by
ShellmeBell from
Easy to Use
I always like using Turbo Tax it is fast and simple to use.
Date published: 2022-04-15
Rated 5 out of 5 by
Heiderspider from
Wish our prior returns could be stored in cloud
Hard drive crashed and I couldn't find printed copy of last year's return, so difficult to file this year. Wish copies of all turbo tax-created returns could be stored for us by your company.
All TurboTax® Offerings Reviews - Page 5914
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
TaxyMctaxedpants from
You Don't Offer a Valuable Service
The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by
Mabel Glowicki from
Turbo Tax is Great
Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by
gigi kym from
it was a headache
if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by
DMBuck from
I'm Done
I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by
Amen11 from
6 year user
Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
Rated 4 out of 5 by
Illink from
Turbotax was super fast and helpful
Answered all questions which was helpful, but they keep asking if you want to upgrade throughout the process which is sort of annoying.
Date published: 2022-04-15
Rated 5 out of 5 by
Kareeena from
TurboTax
Turbo tax is easy to use. It provides great explanations on what to enter. I really enjoy the ease of being able to upload a picture of my W-2 and it automatically fills in what is needed.
Date published: 2022-04-15
Rated 5 out of 5 by
Jamie713 from
Turbo Tax is the way to go!
I have used Turbo Tax for 7 years now. The steps are very easy to follow.
Date published: 2022-04-15
Rated 4 out of 5 by
ShellmeBell from
Easy to Use
I always like using Turbo Tax it is fast and simple to use.
Date published: 2022-04-15
Rated 5 out of 5 by
Heiderspider from
Wish our prior returns could be stored in cloud
Hard drive crashed and I couldn't find printed copy of last year's return, so difficult to file this year. Wish copies of all turbo tax-created returns could be stored for us by your company.
All TurboTax® Offerings Reviews - Page 5914
Date published: 2022-04-15