TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Very good and simply way to do your taxes Very engaging and helpful . I got help from a live expert and was very pleased
Date published: 2021-03-17
Rated 3 out of 5 by from Help system is poor Had problems that I had to figure out myself. Took a lot of extra time
Date published: 2021-03-17
Rated 5 out of 5 by from It's done It was easy to Complete the tax document and the assistance was great
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is good but.....See the Review I have no idea why my return got upgraded from premium to self employed. When I tried to downgrade back to premium it said I will have to clear the tax return and start over which would have cost me lot of time so I ended up paying $30 extra for self-employed version without needing it. This was really bad!!!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is Great! She was very professional and polite. She also had a great sense of humor.
Date published: 2021-03-17
Rated 5 out of 5 by from So convenient and fast I have been using Turbo Tax Online for years and will continue to use it.
Date published: 2021-03-17
Rated 4 out of 5 by from Quick and simple For my first time filing taxes, it relieved a lot of my stress and questions. The system is easy to follow and provides sufficient information to know what they are asking and what is going on in each step.
Date published: 2021-03-17
Rated 5 out of 5 by from Easiest way to file our taxes. Very helpful in knowing what to do in order to file our Federal and State taxes. We use Turbo Tax every year.
Date published: 2021-03-17
Rated 4 out of 5 by from Excellent product but it would be even better if.. On the whole an excellent product but it can be very frustrating if the answer to making an entry is not obvious. Usually but not always, Google is your friend. Also, if all you want to do is to go back to a specific page it is very very annoying to have to page through multiple pages just to get to the page you want. But on the whole, excellent.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax makes me feel lazy- B.S Business I am cautious about financial payments... payments (3) pop up if you don't remember that they will.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very good and simply way to do your taxes Very engaging and helpful . I got help from a live expert and was very pleased
Date published: 2021-03-17
Rated 3 out of 5 by from Help system is poor Had problems that I had to figure out myself. Took a lot of extra time
Date published: 2021-03-17
Rated 5 out of 5 by from It's done It was easy to Complete the tax document and the assistance was great
Date published: 2021-03-17
Rated 4 out of 5 by from TurboTax is good but.....See the Review I have no idea why my return got upgraded from premium to self employed. When I tried to downgrade back to premium it said I will have to clear the tax return and start over which would have cost me lot of time so I ended up paying $30 extra for self-employed version without needing it. This was really bad!!!
Date published: 2021-03-17
Rated 5 out of 5 by from Turbotax is Great! She was very professional and polite. She also had a great sense of humor.
Date published: 2021-03-17
Rated 5 out of 5 by from So convenient and fast I have been using Turbo Tax Online for years and will continue to use it.
Date published: 2021-03-17
Rated 4 out of 5 by from Quick and simple For my first time filing taxes, it relieved a lot of my stress and questions. The system is easy to follow and provides sufficient information to know what they are asking and what is going on in each step.
Date published: 2021-03-17
Rated 5 out of 5 by from Easiest way to file our taxes. Very helpful in knowing what to do in order to file our Federal and State taxes. We use Turbo Tax every year.
Date published: 2021-03-17
Rated 4 out of 5 by from Excellent product but it would be even better if.. On the whole an excellent product but it can be very frustrating if the answer to making an entry is not obvious. Usually but not always, Google is your friend. Also, if all you want to do is to go back to a specific page it is very very annoying to have to page through multiple pages just to get to the page you want. But on the whole, excellent.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax makes me feel lazy- B.S Business I am cautious about financial payments... payments (3) pop up if you don't remember that they will.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5914