TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from You Don't Offer a Valuable Service The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by from it was a headache if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by from I'm Done I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by from 6 year user Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbotax was super fast and helpful Answered all questions which was helpful, but they keep asking if you want to upgrade throughout the process which is sort of annoying.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Turbo tax is easy to use. It provides great explanations on what to enter. I really enjoy the ease of being able to upload a picture of my W-2 and it automatically fills in what is needed.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax for 7 years now. The steps are very easy to follow.
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to Use I always like using Turbo Tax it is fast and simple to use.
Date published: 2022-04-15
Rated 5 out of 5 by from Wish our prior returns could be stored in cloud Hard drive crashed and I couldn't find printed copy of last year's return, so difficult to file this year. Wish copies of all turbo tax-created returns could be stored for us by your company.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from You Don't Offer a Valuable Service The services that you charge for, don't typically offer the consumer anything. You guys just inconvenience people until they are willing to pay money to get their time back. Your entire industry shouldn't exist, and you are profiteers.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is Great Easy, fast, organized, and convenient. Anyone can do it.
Date published: 2022-04-15
Rated 2 out of 5 by from it was a headache if you hit the wrong payment type have to clear and start over cant fix it any other way
Date published: 2022-04-15
Rated 1 out of 5 by from I'm Done I use this to do my trust taxes and I'm so frustrated that I'm done after this year. They support my financial institution of UBS for personal turbo tax but not for business version. I hate that I enter all the information through nice prompts and then they check the forms for errors and you're supposed to fix the information on your own. Numbers you have no idea how they got there. How am I supposed to do that? Then I generate a K-1 and enter it for my personal taxes and the personal tax program is asking for information off the K-1 that isn't on the K-1 and the programs can't be linked to extra the information. What a nightmare for someone who hates paying accountants but also hates doing their own taxes. TurboTax has some major limitations that I just can't live with another year so it's back to accountants.
Date published: 2022-04-15
Rated 5 out of 5 by from 6 year user Mostly easy, but helpful when i didn't understand. I've been using Turbo Tax for 6 years now, so that should say something.
Date published: 2022-04-15
Rated 4 out of 5 by from Turbotax was super fast and helpful Answered all questions which was helpful, but they keep asking if you want to upgrade throughout the process which is sort of annoying.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Turbo tax is easy to use. It provides great explanations on what to enter. I really enjoy the ease of being able to upload a picture of my W-2 and it automatically fills in what is needed.
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax for 7 years now. The steps are very easy to follow.
Date published: 2022-04-15
Rated 4 out of 5 by from Easy to Use I always like using Turbo Tax it is fast and simple to use.
Date published: 2022-04-15
Rated 5 out of 5 by from Wish our prior returns could be stored in cloud Hard drive crashed and I couldn't find printed copy of last year's return, so difficult to file this year. Wish copies of all turbo tax-created returns could be stored for us by your company.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5914