TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281582 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Terrible customer service line Tried calling, cant get person. CHarged for state return $25.00 which was suppose to be included in deluxe package.
Date published: 2021-03-19
Rated 5 out of 5 by from Great and Helpful Experience Ease of filing, It helped me keep my documents in order and organized, and when I had a dilemma I got quick response, and immediate knowledgeable help from CPA Jesus. Thank you so much
Date published: 2021-03-19
Rated 5 out of 5 by from Great! Turbotax was easy to use and answered all the questions I had.
Date published: 2021-03-19
Rated 3 out of 5 by from Good overall, but some small issues Working with tax expert was great, but when having to itemize data from form 1120-S, named fields for each itemization did not match the form that I was working out of. Also, when having to mass-update over 100 itemizations, it would be great to see all values on the same sheet instead of having to click into each itemization and click through each page.
Date published: 2021-03-19
Rated 5 out of 5 by from Makes it so easy! Has answers to questions I would not be aware of. Eases my mind to have this great tool.
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo tax is help full it doesn't not properly guide when it claims there are erors
Date published: 2021-03-19
Rated 3 out of 5 by from Going Back to TaxtAct First year trying Turbotax after using TaxAct for years. I'll definitely be switching back. Unclearity in pricing and unable to contact customer service if overseas. If a student, be prepared to have to pay extra. I'm not happy with the company, but the program itself was clean and easy to use so I'm not giving it a 1 or 2 star.
Date published: 2021-03-19
Rated 5 out of 5 by from LOVE TURBOTAX This process is easy to do and doesn't take long to complete.
Date published: 2021-03-19
Rated 5 out of 5 by from easy For my first time using turbotax i like it. It was fast and easy.
Date published: 2021-03-19
Rated 4 out of 5 by from TurboTax 2020 Good Program, quick and easy walk through . No problem with deductions
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Terrible customer service line Tried calling, cant get person. CHarged for state return $25.00 which was suppose to be included in deluxe package.
Date published: 2021-03-19
Rated 5 out of 5 by from Great and Helpful Experience Ease of filing, It helped me keep my documents in order and organized, and when I had a dilemma I got quick response, and immediate knowledgeable help from CPA Jesus. Thank you so much
Date published: 2021-03-19
Rated 5 out of 5 by from Great! Turbotax was easy to use and answered all the questions I had.
Date published: 2021-03-19
Rated 3 out of 5 by from Good overall, but some small issues Working with tax expert was great, but when having to itemize data from form 1120-S, named fields for each itemization did not match the form that I was working out of. Also, when having to mass-update over 100 itemizations, it would be great to see all values on the same sheet instead of having to click into each itemization and click through each page.
Date published: 2021-03-19
Rated 5 out of 5 by from Makes it so easy! Has answers to questions I would not be aware of. Eases my mind to have this great tool.
Date published: 2021-03-19
Rated 3 out of 5 by from Turbo tax is help full it doesn't not properly guide when it claims there are erors
Date published: 2021-03-19
Rated 3 out of 5 by from Going Back to TaxtAct First year trying Turbotax after using TaxAct for years. I'll definitely be switching back. Unclearity in pricing and unable to contact customer service if overseas. If a student, be prepared to have to pay extra. I'm not happy with the company, but the program itself was clean and easy to use so I'm not giving it a 1 or 2 star.
Date published: 2021-03-19
Rated 5 out of 5 by from LOVE TURBOTAX This process is easy to do and doesn't take long to complete.
Date published: 2021-03-19
Rated 5 out of 5 by from easy For my first time using turbotax i like it. It was fast and easy.
Date published: 2021-03-19
Rated 4 out of 5 by from TurboTax 2020 Good Program, quick and easy walk through . No problem with deductions
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5914