TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
tommigirl from
mostly good
If entries have been made to determine if itemization is the better route to take, those entries should be disregarded by the software if the standard deduction is better. I spent >1 hour stuck in an error loop because there was an issue with "calculations" then spent >1 hour waiting for online help to be told to delete the entries.
Date published: 2022-04-19
Rated 5 out of 5 by
JBFASTLANE from
Turbo Tax is Awesome
I have used Turbo Tax for over 10 years and have been highly successful.
Date published: 2022-04-19
Rated 1 out of 5 by
boycottturbotax from
Not going to use them ever again
I want to be able to change the form I am using before I file. IF I don't need a more complicated form but initially thought I might I should be able to downgrade and pay less without paying more money.
Date published: 2022-04-19
Rated 3 out of 5 by
Ubersusan from
Turbo Tax is not as user friendly as previous year
I was really frustrated in trying to move around the return. In previous years, I believe there was a prompt for reducing the tax obligation by contributing to an IRA. You made it really difficult to go back to the contribution line and determine the difference.
Date published: 2022-04-19
Rated 5 out of 5 by
lady abc from
Easy product to use
I have used Turbotax for years and have save a tremendous amount money by not using a CPA
Date published: 2022-04-19
Rated 5 out of 5 by
Bridge78 from
Great service and extremely easy self service site
Great self-service site. Very easy to use and will definitely recommend to others! Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by
SGreen2 from
Great Help
Juan Roberto was an awesome specialist patient and very helpful
Date published: 2022-04-19
Rated 5 out of 5 by
VM2021 from
Last minute filing
I procrastinated and waited until the last day. Each office I visited had lines of people waiting. I simply signed on to turbo tax and followed the prompts. The fee was much less and I got to do it in the convenient of my home.
Date published: 2022-04-19
Rated 5 out of 5 by
ZRSure from
TurboTax Review.
Useful for quickly handling taxes. Nickle and dime though if you have an elaborate situations.
Date published: 2022-04-19
Rated 5 out of 5 by
NewYouSenior from
Turbo Tax Rocks
The ease of Turbo Tax is amazing, and it's been my go-to method for tax preparation for over 10 years!
All TurboTax® Offerings Reviews - Page 5905
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tommigirl from
mostly good
If entries have been made to determine if itemization is the better route to take, those entries should be disregarded by the software if the standard deduction is better. I spent >1 hour stuck in an error loop because there was an issue with "calculations" then spent >1 hour waiting for online help to be told to delete the entries.
Date published: 2022-04-19
Rated 5 out of 5 by
JBFASTLANE from
Turbo Tax is Awesome
I have used Turbo Tax for over 10 years and have been highly successful.
Date published: 2022-04-19
Rated 1 out of 5 by
boycottturbotax from
Not going to use them ever again
I want to be able to change the form I am using before I file. IF I don't need a more complicated form but initially thought I might I should be able to downgrade and pay less without paying more money.
Date published: 2022-04-19
Rated 3 out of 5 by
Ubersusan from
Turbo Tax is not as user friendly as previous year
I was really frustrated in trying to move around the return. In previous years, I believe there was a prompt for reducing the tax obligation by contributing to an IRA. You made it really difficult to go back to the contribution line and determine the difference.
Date published: 2022-04-19
Rated 5 out of 5 by
lady abc from
Easy product to use
I have used Turbotax for years and have save a tremendous amount money by not using a CPA
Date published: 2022-04-19
Rated 5 out of 5 by
Bridge78 from
Great service and extremely easy self service site
Great self-service site. Very easy to use and will definitely recommend to others! Thanks TurboTax!
Date published: 2022-04-19
Rated 5 out of 5 by
SGreen2 from
Great Help
Juan Roberto was an awesome specialist patient and very helpful
Date published: 2022-04-19
Rated 5 out of 5 by
VM2021 from
Last minute filing
I procrastinated and waited until the last day. Each office I visited had lines of people waiting. I simply signed on to turbo tax and followed the prompts. The fee was much less and I got to do it in the convenient of my home.
Date published: 2022-04-19
Rated 5 out of 5 by
ZRSure from
TurboTax Review.
Useful for quickly handling taxes. Nickle and dime though if you have an elaborate situations.
Date published: 2022-04-19
Rated 5 out of 5 by
NewYouSenior from
Turbo Tax Rocks
The ease of Turbo Tax is amazing, and it's been my go-to method for tax preparation for over 10 years!
All TurboTax® Offerings Reviews - Page 5905
Date published: 2022-04-19