TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Always use Turbo Tax Makes taxes easy, and best is when you do following years it always has the info from previous years to bring forward to make start up easy and for comparison to previous year
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Review Easy to work with just wish I could see my returns while completing. You have to pay to view tax forms.
Date published: 2022-04-10
Rated 4 out of 5 by from Excellent Guided tax prep with imports is very helpful! Have been using it for several years now after trying several others.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax Live was a terrible experience. Tax Preparer was not available to discuss my tax situation or provide me with alternative filing options for the best outcome (married jointly vs separately). And if I wanted to file my spouses tax return separately they would charge an additional $249. I would recommend Turbo Tax Online but not this Live option, it did nothing for me, I was still chasing down documents that I could have done myself. It was more of a headache than a service. Also, the Intuit Service Guarantee is not applicable to the Live option so buyer beware.
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is fabulous This process went smooth, and would recommend it highly.
Date published: 2022-04-10
Rated 4 out of 5 by from One of the Better Online Tax Preperation Products This was my first year using the Premier product from Turbotax. It was very simple to use. I really like that I did not have to type the information in myself, but it connected to the brokerage site and pulled all the information to avoid me making any mistakes. The only issue I had with TurboTax is that it stored the previous years tax product and was really difficult to remove even though the directions seemed very simple. I had to reset my tax forms multiple times for it to eventually remove the old tax product.
Date published: 2022-04-10
Rated 5 out of 5 by from Have used turbotax for a decade noissues I have used turbotax for a decade, sometimes I worked in multiple states, one time had investment documents I didn't understand and the tax experts were very helpful. ..
Date published: 2022-04-10
Rated 4 out of 5 by from good It's ok, I like to have gotten the hard disk on my PC. ok
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent tool!!! Convenient, very helpful and easy to understand, would recommend to friends and families
Date published: 2022-04-10
Rated 5 out of 5 by from Fantastic and easy So easy and great to use. Have used Turbo Tax since it began,
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5902
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always use Turbo Tax Makes taxes easy, and best is when you do following years it always has the info from previous years to bring forward to make start up easy and for comparison to previous year
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax Review Easy to work with just wish I could see my returns while completing. You have to pay to view tax forms.
Date published: 2022-04-10
Rated 4 out of 5 by from Excellent Guided tax prep with imports is very helpful! Have been using it for several years now after trying several others.
Date published: 2022-04-10
Rated 2 out of 5 by from Turbo Tax Live was a terrible experience. Tax Preparer was not available to discuss my tax situation or provide me with alternative filing options for the best outcome (married jointly vs separately). And if I wanted to file my spouses tax return separately they would charge an additional $249. I would recommend Turbo Tax Online but not this Live option, it did nothing for me, I was still chasing down documents that I could have done myself. It was more of a headache than a service. Also, the Intuit Service Guarantee is not applicable to the Live option so buyer beware.
Date published: 2022-04-10
Rated 5 out of 5 by from turbo tax is fabulous This process went smooth, and would recommend it highly.
Date published: 2022-04-10
Rated 4 out of 5 by from One of the Better Online Tax Preperation Products This was my first year using the Premier product from Turbotax. It was very simple to use. I really like that I did not have to type the information in myself, but it connected to the brokerage site and pulled all the information to avoid me making any mistakes. The only issue I had with TurboTax is that it stored the previous years tax product and was really difficult to remove even though the directions seemed very simple. I had to reset my tax forms multiple times for it to eventually remove the old tax product.
Date published: 2022-04-10
Rated 5 out of 5 by from Have used turbotax for a decade noissues I have used turbotax for a decade, sometimes I worked in multiple states, one time had investment documents I didn't understand and the tax experts were very helpful. ..
Date published: 2022-04-10
Rated 4 out of 5 by from good It's ok, I like to have gotten the hard disk on my PC. ok
Date published: 2022-04-10
Rated 5 out of 5 by from Excellent tool!!! Convenient, very helpful and easy to understand, would recommend to friends and families
Date published: 2022-04-10
Rated 5 out of 5 by from Fantastic and easy So easy and great to use. Have used Turbo Tax since it began,
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5902