TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Trusty521 from
Complicated Tax Year - TT Crushed it!
Super helpful user interface with breakout explanations along the way.
Date published: 2022-04-18
Rated 4 out of 5 by
MsBobbie from
Excellent Product
While the product is excellent, and I've used it for years, I found it more confusing this year which might have to do with my aging. Overall, it was very good.
Date published: 2022-04-18
Rated 5 out of 5 by
SAWR from
Simple Process
The online process was simple. The best thing is the step by step walk through
Date published: 2022-04-18
Rated 3 out of 5 by
Pam20220000 from
Turbotax is problematic for transmitting
Actually doing my taxes has been fine, but in the past few years, transmitting had been increasingly problematic to the point where last year and this year I had to print and file. Turbotax needs to work out the bugs and give clearer directions for when transmittal problems develop other than just saying to say print and file.
Date published: 2022-04-18
Rated 3 out of 5 by
Idkok from
Ok
Have a hard time finding info I don't want to leave a review
Date published: 2022-04-18
Rated 1 out of 5 by
60dollorsbroker from
Definitely shouldn't be charging me unemployment
Because I was on unemployment last year you charged me $60
Date published: 2022-04-18
Rated 5 out of 5 by
Tfor2 from
Always use TurboTax
Have been using for years. Always feel confident that the filing is complete.
Date published: 2022-04-18
Rated 1 out of 5 by
LouisAL22 from
TurboTax charging extra this year
I used to pay around $60 for federal and one state, plus $25 for each additional state, which included free e-filing for both. This time around, I paid $80 for federal and one state, plus I would have to pay $25 for each state e-file transmission... Seems like there's a huge upcharge after advertising "free free free."
Date published: 2022-04-18
Rated 5 out of 5 by
AndreaWortman from
Turbo Tax is so easy to use
Easy to use!!! Would recommend it to everyone who needs help with their taxes
Date published: 2022-04-18
Rated 2 out of 5 by
Jayb1rd2022 from
Surprise Charges to File Electronically
I was not happy to discover a $40.00 charge to file electronically which was not disclosed until well into the process.
All TurboTax® Offerings Reviews - Page 591
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Trusty521 from
Complicated Tax Year - TT Crushed it!
Super helpful user interface with breakout explanations along the way.
Date published: 2022-04-18
Rated 4 out of 5 by
MsBobbie from
Excellent Product
While the product is excellent, and I've used it for years, I found it more confusing this year which might have to do with my aging. Overall, it was very good.
Date published: 2022-04-18
Rated 5 out of 5 by
SAWR from
Simple Process
The online process was simple. The best thing is the step by step walk through
Date published: 2022-04-18
Rated 3 out of 5 by
Pam20220000 from
Turbotax is problematic for transmitting
Actually doing my taxes has been fine, but in the past few years, transmitting had been increasingly problematic to the point where last year and this year I had to print and file. Turbotax needs to work out the bugs and give clearer directions for when transmittal problems develop other than just saying to say print and file.
Date published: 2022-04-18
Rated 3 out of 5 by
Idkok from
Ok
Have a hard time finding info I don't want to leave a review
Date published: 2022-04-18
Rated 1 out of 5 by
60dollorsbroker from
Definitely shouldn't be charging me unemployment
Because I was on unemployment last year you charged me $60
Date published: 2022-04-18
Rated 5 out of 5 by
Tfor2 from
Always use TurboTax
Have been using for years. Always feel confident that the filing is complete.
Date published: 2022-04-18
Rated 1 out of 5 by
LouisAL22 from
TurboTax charging extra this year
I used to pay around $60 for federal and one state, plus $25 for each additional state, which included free e-filing for both. This time around, I paid $80 for federal and one state, plus I would have to pay $25 for each state e-file transmission... Seems like there's a huge upcharge after advertising "free free free."
Date published: 2022-04-18
Rated 5 out of 5 by
AndreaWortman from
Turbo Tax is so easy to use
Easy to use!!! Would recommend it to everyone who needs help with their taxes
Date published: 2022-04-18
Rated 2 out of 5 by
Jayb1rd2022 from
Surprise Charges to File Electronically
I was not happy to discover a $40.00 charge to file electronically which was not disclosed until well into the process.
All TurboTax® Offerings Reviews - Page 591
Date published: 2022-04-18