TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Exceptional Marc was great. Taxes were easy and quick. No hassle and did a great thorough job!!
Date published: 2023-03-24
Rated 5 out of 5 by from Extremely easy to use I am very pleased with the ease of Turbo Tax to complete and file my 2022 returns.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is the best and the only way to go. I could not have done my taxes myself because there is must new and confusing this year, he made it easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Once you go live, you won't go back! I have used TurboTax for several years, and never needed the live consultations. This year, I had a change in income and upgraded. The two times that I needed to use the LIVE help were very successful. The second time, the tax pro, Candace, even called me so that we could chat while we looked at the screen together. You guys have a faithful customer in me!
Date published: 2023-03-24
Rated 5 out of 5 by from Another year using Turbo Tax I have used Turbo Tax for the last ten years and have also done my families forms too. Always a great experience even when I have to contact customer service.
Date published: 2023-03-24
Rated 3 out of 5 by from Average K-1 entry is really painful. It keeps asking some info that is not really important
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is great!!! I had a little trouble trying to file but your expert promptly figured it out
Date published: 2023-03-24
Rated 5 out of 5 by from So easy! I've been using Turbo Tax for years. Leeds me right through the process.
Date published: 2023-03-24
Rated 4 out of 5 by from needs a shortcut When entering gamming income why can't we enter the casino information (name address phone tax id etc) once for multiple 1099 G's from same casino??? same thing with multiple stock transactions from same broker? Used to be able to copy and past some info and you removed that option! to make it more dificult!
Date published: 2023-03-24
Rated 3 out of 5 by from Turbotax 2022 -- Not Good There were some good things in 2022, especially foreign tax credit. Also it was easier in a lot of ways, like doing the non AZ exempt dividends first thing and getting it out of the way. But I had a lot of problems with filing. I paid the state with my credit card and then continued to the next page which gave me the option to pay by direct debit or by mailing a check. I couldn't continue so I chose pay by mailing a check. I finally filed both state and federal that way. Wasn't going to pay twice. Also your screens are difficult.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5899
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Exceptional Marc was great. Taxes were easy and quick. No hassle and did a great thorough job!!
Date published: 2023-03-24
Rated 5 out of 5 by from Extremely easy to use I am very pleased with the ease of Turbo Tax to complete and file my 2022 returns.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is the best and the only way to go. I could not have done my taxes myself because there is must new and confusing this year, he made it easy to understand.
Date published: 2023-03-24
Rated 5 out of 5 by from Once you go live, you won't go back! I have used TurboTax for several years, and never needed the live consultations. This year, I had a change in income and upgraded. The two times that I needed to use the LIVE help were very successful. The second time, the tax pro, Candace, even called me so that we could chat while we looked at the screen together. You guys have a faithful customer in me!
Date published: 2023-03-24
Rated 5 out of 5 by from Another year using Turbo Tax I have used Turbo Tax for the last ten years and have also done my families forms too. Always a great experience even when I have to contact customer service.
Date published: 2023-03-24
Rated 3 out of 5 by from Average K-1 entry is really painful. It keeps asking some info that is not really important
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is great!!! I had a little trouble trying to file but your expert promptly figured it out
Date published: 2023-03-24
Rated 5 out of 5 by from So easy! I've been using Turbo Tax for years. Leeds me right through the process.
Date published: 2023-03-24
Rated 4 out of 5 by from needs a shortcut When entering gamming income why can't we enter the casino information (name address phone tax id etc) once for multiple 1099 G's from same casino??? same thing with multiple stock transactions from same broker? Used to be able to copy and past some info and you removed that option! to make it more dificult!
Date published: 2023-03-24
Rated 3 out of 5 by from Turbotax 2022 -- Not Good There were some good things in 2022, especially foreign tax credit. Also it was easier in a lot of ways, like doing the non AZ exempt dividends first thing and getting it out of the way. But I had a lot of problems with filing. I paid the state with my credit card and then continued to the next page which gave me the option to pay by direct debit or by mailing a check. I couldn't continue so I chose pay by mailing a check. I finally filed both state and federal that way. Wasn't going to pay twice. Also your screens are difficult.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5899