TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax Rocks! Being able to do my taxes anywhere I am is pretty convenient. Additionally keeping my old records helps reduce time I spent doing the taxes. I had given it 5 stars, but trying to put in a nickname for this was the most horrible of experiences.
Date published: 2023-03-19
Rated 5 out of 5 by from Thanks. Excellent product, very helpful assistance Service rep was prompt in getting back to me, and when he didn't know the answer immediately, transferred me to a preparer who very helpful, resolved the issue.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax 2022 Review Turbo Tax always excellent and easy to use. Will contine to use product
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use easy to use. But where is the 40 credit that's sent to my email?
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is great this was my first time to file taxes, my wife always did them but she passed away last year so i had to file them this year and i think it went pretty smoothe
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Made it easy Turbo tax made everything easy, from fillingin numbers to asking questions to getting answers I understood
Date published: 2023-03-19
Rated 2 out of 5 by from Too many upsells Even for easy returns, the platform isn't the most intuitive. Had to redo the state returns multiple times, only to realize the auto-populate from the upload omitted some vital information. Also, despite using the platform for two years in a row, my past tax returns were not saved...
Date published: 2023-03-19
Rated 3 out of 5 by from Form correction It did not let me correct the state on file return when it was a form. The review process kept telling me the zip code was wrong when it actually pulled the wrong state off a form.
Date published: 2023-03-19
Rated 5 out of 5 by from martia daycare pro loved it great experience will return! asaweome go file
Date published: 2023-03-19
Rated 2 out of 5 by from Very disappointed Never took me back to where I left off, Had to reenter data multiple times, stated that I needed to check a financial form to see if I needed to fill it out (which is non existent), stated that I could not e file, etc
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5896
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Rocks! Being able to do my taxes anywhere I am is pretty convenient. Additionally keeping my old records helps reduce time I spent doing the taxes. I had given it 5 stars, but trying to put in a nickname for this was the most horrible of experiences.
Date published: 2023-03-19
Rated 5 out of 5 by from Thanks. Excellent product, very helpful assistance Service rep was prompt in getting back to me, and when he didn't know the answer immediately, transferred me to a preparer who very helpful, resolved the issue.
Date published: 2023-03-19
Rated 1 out of 5 by from Turbo Tax 2022 Review Turbo Tax always excellent and easy to use. Will contine to use product
Date published: 2023-03-19
Rated 5 out of 5 by from easy to use easy to use. But where is the 40 credit that's sent to my email?
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax is great this was my first time to file taxes, my wife always did them but she passed away last year so i had to file them this year and i think it went pretty smoothe
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Made it easy Turbo tax made everything easy, from fillingin numbers to asking questions to getting answers I understood
Date published: 2023-03-19
Rated 2 out of 5 by from Too many upsells Even for easy returns, the platform isn't the most intuitive. Had to redo the state returns multiple times, only to realize the auto-populate from the upload omitted some vital information. Also, despite using the platform for two years in a row, my past tax returns were not saved...
Date published: 2023-03-19
Rated 3 out of 5 by from Form correction It did not let me correct the state on file return when it was a form. The review process kept telling me the zip code was wrong when it actually pulled the wrong state off a form.
Date published: 2023-03-19
Rated 5 out of 5 by from martia daycare pro loved it great experience will return! asaweome go file
Date published: 2023-03-19
Rated 2 out of 5 by from Very disappointed Never took me back to where I left off, Had to reenter data multiple times, stated that I needed to check a financial form to see if I needed to fill it out (which is non existent), stated that I could not e file, etc
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5896