TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Lori2323_el from
First time User and It was EASY and SIMPLE
Thank you to James, who was very patient and helpful.
Date published: 2023-03-20
Rated 3 out of 5 by
Beltra from
only OK because having trouble filing Fed return
Experience Not as good as in the past. Can't seem to file Fed return electronically as I have done in the past. Could use some help!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by
dess0210 from
turbotax
very good and very professional very easy and fast
Date published: 2023-03-20
Rated 5 out of 5 by
Ed 35 from
Turbo Tax is great!!!
Did taxes in under 4 hours! Intuitive and easy to understand
Date published: 2023-03-20
Rated 5 out of 5 by
Heather420 from
Tax help
I feel better now. She did an amazing job. Will always use Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
KTCC78 from
Easy way to file tax returns!
Very helpful tips and easy to calculate. Guided me easily through the process.
Date published: 2023-03-20
Rated 5 out of 5 by
NVJen from
Using Turbo Tax is easy
I use the walk me through it method. I love this as it addresses every tax possibility for me. It is so easy and if I get interrupted I can just start where I left off. I love the review at the end to make sure all information I am reporting is accurate. I've been using this program for years now.
Date published: 2023-03-20
Rated 4 out of 5 by
ARTDAR from
Needs clarity on the 5 and 6-digit pins
I tried to submit forms 7 times because of rejections for pins. Turbotax was never clear where the problem was. I think the program requires 2 pins: the 6-digit identity protection (which IRS apparently changes annually) and the 5-digit signature pin (which only the filer keeps and can be found on the worksheets if you keep them or have them stored in a safe place). I think, for joint filers, husband and wife can establish one that can be used by both. For the 6-digit identity protection pin, each must get his own from the IRS. Turbotax has some useless information on getting a CP10a from the IRS, but I believe you can just get it online. I am about to e-file for the 8th time. I am not sure this information, will work, if not I file by mail and lose the $25 I paid. I hope TurboTax will provide this, or a corrected version, next year.
Date published: 2023-03-20
Rated 5 out of 5 by
RWRESH from
Filing Made Easy
It was easy to file my taxes by using the walk through process to insure nothing was missed.
Date published: 2023-03-20
Rated 5 out of 5 by
Grebby from
Turbo Tax is an AMAZING product!
I have used Turbo Tax for years, and have never needed any assistance. It is extremely intuitive, and it has allowed me to use the product without help for years. This year I had a question, and used two online assistants, Lynda and John. Lynda helped me through the bot system, but it is completely interactive. She reviewed everything, and she was WONDERFUL. She suggested we call in a tax expert, and I proceeded through the chat system with John. Both Lynda and John did an AMAZING job! John has several decades of tax experience and was able to find where my issue was happening, correct the issue, and end up saving me over one thousand dollars in taxes. I am not impressed easily, but the professional, experienced chat staff employed by Turbo Tax were helpful, knowledgeable, friendly, patient, and most importantly, they know their stuff! I could not be happier with today's outcome, and both Lynda and John deserve BIG RAISES! Thank you John, Lynda and Turbo Tax!
All TurboTax® Offerings Reviews - Page 5889
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lori2323_el from
First time User and It was EASY and SIMPLE
Thank you to James, who was very patient and helpful.
Date published: 2023-03-20
Rated 3 out of 5 by
Beltra from
only OK because having trouble filing Fed return
Experience Not as good as in the past. Can't seem to file Fed return electronically as I have done in the past. Could use some help!!!!!!
Date published: 2023-03-20
Rated 5 out of 5 by
dess0210 from
turbotax
very good and very professional very easy and fast
Date published: 2023-03-20
Rated 5 out of 5 by
Ed 35 from
Turbo Tax is great!!!
Did taxes in under 4 hours! Intuitive and easy to understand
Date published: 2023-03-20
Rated 5 out of 5 by
Heather420 from
Tax help
I feel better now. She did an amazing job. Will always use Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
KTCC78 from
Easy way to file tax returns!
Very helpful tips and easy to calculate. Guided me easily through the process.
Date published: 2023-03-20
Rated 5 out of 5 by
NVJen from
Using Turbo Tax is easy
I use the walk me through it method. I love this as it addresses every tax possibility for me. It is so easy and if I get interrupted I can just start where I left off. I love the review at the end to make sure all information I am reporting is accurate. I've been using this program for years now.
Date published: 2023-03-20
Rated 4 out of 5 by
ARTDAR from
Needs clarity on the 5 and 6-digit pins
I tried to submit forms 7 times because of rejections for pins. Turbotax was never clear where the problem was. I think the program requires 2 pins: the 6-digit identity protection (which IRS apparently changes annually) and the 5-digit signature pin (which only the filer keeps and can be found on the worksheets if you keep them or have them stored in a safe place). I think, for joint filers, husband and wife can establish one that can be used by both. For the 6-digit identity protection pin, each must get his own from the IRS. Turbotax has some useless information on getting a CP10a from the IRS, but I believe you can just get it online. I am about to e-file for the 8th time. I am not sure this information, will work, if not I file by mail and lose the $25 I paid. I hope TurboTax will provide this, or a corrected version, next year.
Date published: 2023-03-20
Rated 5 out of 5 by
RWRESH from
Filing Made Easy
It was easy to file my taxes by using the walk through process to insure nothing was missed.
Date published: 2023-03-20
Rated 5 out of 5 by
Grebby from
Turbo Tax is an AMAZING product!
I have used Turbo Tax for years, and have never needed any assistance. It is extremely intuitive, and it has allowed me to use the product without help for years. This year I had a question, and used two online assistants, Lynda and John. Lynda helped me through the bot system, but it is completely interactive. She reviewed everything, and she was WONDERFUL. She suggested we call in a tax expert, and I proceeded through the chat system with John. Both Lynda and John did an AMAZING job! John has several decades of tax experience and was able to find where my issue was happening, correct the issue, and end up saving me over one thousand dollars in taxes. I am not impressed easily, but the professional, experienced chat staff employed by Turbo Tax were helpful, knowledgeable, friendly, patient, and most importantly, they know their stuff! I could not be happier with today's outcome, and both Lynda and John deserve BIG RAISES! Thank you John, Lynda and Turbo Tax!
All TurboTax® Offerings Reviews - Page 5889
Date published: 2023-03-20