TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Makes tax time so much easier! I get better results with TurboTax than I did using a professional service.
Date published: 2022-02-28
Rated 5 out of 5 by from Another year down I love turbo its fast and simple and they really walk you through everything. Someone always is there to help if needed, it is an up charge but not what I used to pay at H&R
Date published: 2022-02-28
Rated 1 out of 5 by from Wasted time and won't use again I've used TurboTax for several years when my return was very simple and did not have any issues. This year, I had a few situations that were different so I opted to pay more to have the Live help. I was in a constant loop between their "product specialists" and actual CPAs. Neither were ever helpful, didn't know what to do to help me, and kept transferring me to someone else who would have no idea what was going on. After spending over 3 hours on the phone talking and being on hold, I wasn't even able to file my state return and now have to go do that elsewhere. If you have a basic return, Turbotax is great. Anything beyond that, don't waste your time with their "Live" help.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! It was a great and fast way to file my taxes and would recommend!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and i will recommend the soft the software is very easy to use and understand. If you feel stuck the have it fixed were you can ask questions. Very helpful
Date published: 2022-02-28
Rated 2 out of 5 by from Needs improvement 1. Stop promoting other products 2. Provide an option to just do the basics, upload all docs electronically and file 3. Remove the unnecessary check for call options where the acquire date (buy to close) can be later than the initial sell to open. 4. If you already know the income (AGI) exceeds the limits, skip all the ineligible deduction checks
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! So easy to use! They walk you step by step through the tax return process
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is fantastic! Very nice and easy to do. It was a breeze to fill out and file my taxes!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Could be Improved Customer should be able to prepay for the service to be able to view his taxes and forms at any time along the entry process. This would assist in an analysis of taxes for the future with the ability to change variables to see what difference it makes the bottom line.
Date published: 2022-02-28
Rated 5 out of 5 by from Convenient and fast Fast and convenient simple steps thank you! Appreciate turbo tax
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5888
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes tax time so much easier! I get better results with TurboTax than I did using a professional service.
Date published: 2022-02-28
Rated 5 out of 5 by from Another year down I love turbo its fast and simple and they really walk you through everything. Someone always is there to help if needed, it is an up charge but not what I used to pay at H&R
Date published: 2022-02-28
Rated 1 out of 5 by from Wasted time and won't use again I've used TurboTax for several years when my return was very simple and did not have any issues. This year, I had a few situations that were different so I opted to pay more to have the Live help. I was in a constant loop between their "product specialists" and actual CPAs. Neither were ever helpful, didn't know what to do to help me, and kept transferring me to someone else who would have no idea what was going on. After spending over 3 hours on the phone talking and being on hold, I wasn't even able to file my state return and now have to go do that elsewhere. If you have a basic return, Turbotax is great. Anything beyond that, don't waste your time with their "Live" help.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! It was a great and fast way to file my taxes and would recommend!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome and i will recommend the soft the software is very easy to use and understand. If you feel stuck the have it fixed were you can ask questions. Very helpful
Date published: 2022-02-28
Rated 2 out of 5 by from Needs improvement 1. Stop promoting other products 2. Provide an option to just do the basics, upload all docs electronically and file 3. Remove the unnecessary check for call options where the acquire date (buy to close) can be later than the initial sell to open. 4. If you already know the income (AGI) exceeds the limits, skip all the ineligible deduction checks
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! So easy to use! They walk you step by step through the tax return process
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is fantastic! Very nice and easy to do. It was a breeze to fill out and file my taxes!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Could be Improved Customer should be able to prepay for the service to be able to view his taxes and forms at any time along the entry process. This would assist in an analysis of taxes for the future with the ability to change variables to see what difference it makes the bottom line.
Date published: 2022-02-28
Rated 5 out of 5 by from Convenient and fast Fast and convenient simple steps thank you! Appreciate turbo tax
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5888