TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great Great site to use and easy to do my tax returns. Thanks
Date published: 2023-02-20
Rated 4 out of 5 by from Much better than waiting in an office Although there are still a few kinks to work out with Turbo Tax Live (documents) - I did prefer it to waiting around in an office to have my taxes completed.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome Great experience will file again next year... Thanks turbo tax looking forward till next year.
Date published: 2023-02-20
Rated 5 out of 5 by from Very helpful Not sure who helped me but she did a terrific job. Was very helpful and nice
Date published: 2023-02-20
Rated 2 out of 5 by from Needs work The software is very bad for doing brokerage info. I was forced to do much myself even though I imported the info.
Date published: 2023-02-20
Rated 4 out of 5 by from TURBO TAX I'VE USED TURBO TAX FOR YEARS. LOOKING FORWARD TO CONTINUING IN THE FUTURE
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax Comfort Class Rocks! Coffee and Credits from the comfort of our couch. Convenient expertise right in my own home!
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax Is Great Assata was my agent and she was so helpful she's the BEST AAA++
Date published: 2023-02-20
Rated 5 out of 5 by from awesome customer service was awesome, it was simple to do and will do it again, don't know if I agree with what I ended up paying thou
Date published: 2023-02-20
Rated 3 out of 5 by from Paper is still faster! Verifying all information takes time. It's not that hard to transfer a number from a W-2 to a paper return per the line by line instructions. The only reason I didn't do that this year is because of the wait times for paper-filed refunds. I will return to paper filing because it's easy and free and doesn't try to trick you into purchasing "Max Benefits". I was logged out waiting for my husband to get home so I had his driver's license information for verification. When I logged back in, I was in taken to the review portion before payment and my credit card ended up getting charged twice. What a pain! Remember, you have everything you need to do your own taxes!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 5888
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Great site to use and easy to do my tax returns. Thanks
Date published: 2023-02-20
Rated 4 out of 5 by from Much better than waiting in an office Although there are still a few kinks to work out with Turbo Tax Live (documents) - I did prefer it to waiting around in an office to have my taxes completed.
Date published: 2023-02-20
Rated 5 out of 5 by from Awesome Great experience will file again next year... Thanks turbo tax looking forward till next year.
Date published: 2023-02-20
Rated 5 out of 5 by from Very helpful Not sure who helped me but she did a terrific job. Was very helpful and nice
Date published: 2023-02-20
Rated 2 out of 5 by from Needs work The software is very bad for doing brokerage info. I was forced to do much myself even though I imported the info.
Date published: 2023-02-20
Rated 4 out of 5 by from TURBO TAX I'VE USED TURBO TAX FOR YEARS. LOOKING FORWARD TO CONTINUING IN THE FUTURE
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax Comfort Class Rocks! Coffee and Credits from the comfort of our couch. Convenient expertise right in my own home!
Date published: 2023-02-20
Rated 5 out of 5 by from TurboTax Is Great Assata was my agent and she was so helpful she's the BEST AAA++
Date published: 2023-02-20
Rated 5 out of 5 by from awesome customer service was awesome, it was simple to do and will do it again, don't know if I agree with what I ended up paying thou
Date published: 2023-02-20
Rated 3 out of 5 by from Paper is still faster! Verifying all information takes time. It's not that hard to transfer a number from a W-2 to a paper return per the line by line instructions. The only reason I didn't do that this year is because of the wait times for paper-filed refunds. I will return to paper filing because it's easy and free and doesn't try to trick you into purchasing "Max Benefits". I was logged out waiting for my husband to get home so I had his driver's license information for verification. When I logged back in, I was in taken to the review portion before payment and my credit card ended up getting charged twice. What a pain! Remember, you have everything you need to do your own taxes!
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 5888