TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Brianna37 from
SO easy!
First time filing all by myself and turbo tax made it quick and easy, they are affordable and answer all of my quetions.
Date published: 2023-03-20
Rated 5 out of 5 by
quickdraw migraw from
everything goes smooth every year i use it.
Everything goes smooth every year i use it. They walk u thru everything to maximize money back into ur pocket.
Date published: 2023-03-20
Rated 5 out of 5 by
Blue Lion from
TurboTax is Awesome
Have used Turbotax for over 20 years. Nothing can be simpler or more reliable. Very thorough and specific questions.
Date published: 2023-03-20
Rated 5 out of 5 by
nikkikaybd from
Easy to use
I worked with Danielle who was extremely helpful when I was having trouble e-filing returns.
Date published: 2023-03-20
Rated 5 out of 5 by
Mike H 111 from
Been using this program for Decades!
Fast, easy, and helpful! The ability to pull earlier tax returns saves lots of time typing in data, and the side-by side comparison to the previous year is very helpful in making sure we didn't forget something. The walkthrough feature is easy to understand, and the "Read More" dialog boxes really help in clearly explaining and providing further references if needed.
Date published: 2023-03-20
Rated 5 out of 5 by
EWBTSE from
Live help was great
Great experience recommended to my family and friends
Date published: 2023-03-20
Rated 2 out of 5 by
lolyerrrrrrite from
TurboTax Ongoing Review
No one wants to do taxes. It's already a bad enough process in this country as is. TurboTax has features that make doing taxes easy. But Jesus Christ, you charge more and more every year while making it easier on yourself (and the tax payer of course) to upload tax documents. I am 30 years old filing with a standard deductible. I want to pay what I owe and be done with it. I don't want to jump through the hoops of TURBO MAX PRO SUPER DELUXE package. I don't know how you guys haven't been sued with all of your ads about being free. Saving grace was the lovely customer service rep I had, Alysa.
Date published: 2023-03-20
Rated 5 out of 5 by
MPW432 from
It was a breeze
I have been doing Turbo Tax for many years, they just keep getting better and better, easier and easier. This improvement every year makes me want to continue to return to do my taxes. This year, especially after adding a side job prove to me that I am in good hands.
Date published: 2023-03-20
Rated 1 out of 5 by
Pkellerpilot from
Serious Error--Glad I know the tax code well.
I sold a house last year, which I had owned for 14 years. For all 14 of those years that house was my only residence. The capital gain from selling it was about $160,000. TurboTax claimed that I owed federal capital gains tax on this sale. That's WRONG! I had to work around this issue. The IRS makes it very clear that if you've owned a house at least two years, and lived in it as your primary residence for at least two years, then the home sale capital gain exclusion applies. That capital gain exclusion is substantially more than my $160,000 gain.
Date published: 2023-03-20
Rated 1 out of 5 by
another_frustrated_user from
Turbotax is terrible
Too many issues: e.g. offers to automatically import documents but fails, asks for questions that are not availble in my tax documents, makes me repeat the same steps over and over, unnecessary pictures and animations that don't lighten my mood at all, etc.
All TurboTax® Offerings Reviews - Page 5884
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Brianna37 from
SO easy!
First time filing all by myself and turbo tax made it quick and easy, they are affordable and answer all of my quetions.
Date published: 2023-03-20
Rated 5 out of 5 by
quickdraw migraw from
everything goes smooth every year i use it.
Everything goes smooth every year i use it. They walk u thru everything to maximize money back into ur pocket.
Date published: 2023-03-20
Rated 5 out of 5 by
Blue Lion from
TurboTax is Awesome
Have used Turbotax for over 20 years. Nothing can be simpler or more reliable. Very thorough and specific questions.
Date published: 2023-03-20
Rated 5 out of 5 by
nikkikaybd from
Easy to use
I worked with Danielle who was extremely helpful when I was having trouble e-filing returns.
Date published: 2023-03-20
Rated 5 out of 5 by
Mike H 111 from
Been using this program for Decades!
Fast, easy, and helpful! The ability to pull earlier tax returns saves lots of time typing in data, and the side-by side comparison to the previous year is very helpful in making sure we didn't forget something. The walkthrough feature is easy to understand, and the "Read More" dialog boxes really help in clearly explaining and providing further references if needed.
Date published: 2023-03-20
Rated 5 out of 5 by
EWBTSE from
Live help was great
Great experience recommended to my family and friends
Date published: 2023-03-20
Rated 2 out of 5 by
lolyerrrrrrite from
TurboTax Ongoing Review
No one wants to do taxes. It's already a bad enough process in this country as is. TurboTax has features that make doing taxes easy. But Jesus Christ, you charge more and more every year while making it easier on yourself (and the tax payer of course) to upload tax documents. I am 30 years old filing with a standard deductible. I want to pay what I owe and be done with it. I don't want to jump through the hoops of TURBO MAX PRO SUPER DELUXE package. I don't know how you guys haven't been sued with all of your ads about being free. Saving grace was the lovely customer service rep I had, Alysa.
Date published: 2023-03-20
Rated 5 out of 5 by
MPW432 from
It was a breeze
I have been doing Turbo Tax for many years, they just keep getting better and better, easier and easier. This improvement every year makes me want to continue to return to do my taxes. This year, especially after adding a side job prove to me that I am in good hands.
Date published: 2023-03-20
Rated 1 out of 5 by
Pkellerpilot from
Serious Error--Glad I know the tax code well.
I sold a house last year, which I had owned for 14 years. For all 14 of those years that house was my only residence. The capital gain from selling it was about $160,000. TurboTax claimed that I owed federal capital gains tax on this sale. That's WRONG! I had to work around this issue. The IRS makes it very clear that if you've owned a house at least two years, and lived in it as your primary residence for at least two years, then the home sale capital gain exclusion applies. That capital gain exclusion is substantially more than my $160,000 gain.
Date published: 2023-03-20
Rated 1 out of 5 by
another_frustrated_user from
Turbotax is terrible
Too many issues: e.g. offers to automatically import documents but fails, asks for questions that are not availble in my tax documents, makes me repeat the same steps over and over, unnecessary pictures and animations that don't lighten my mood at all, etc.
All TurboTax® Offerings Reviews - Page 5884
Date published: 2023-03-20