TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by Jase 98 from awesome program This program is very easy to follow and understand. It's awesome have been using Turbo Tax for a few years now!
Date published: 2023-03-25
Rated 5 out of 5 by ogg23 from easy to use leads you byh the hand you can start and stop with not having to start over
Date published: 2023-03-25
Rated 5 out of 5 by DigitalFix from TurboTax is Awesome. Been using it since it came $ Even Microsoft can’t make tax software like Intuit. TurboTax is awesome great stuff for Everybody. I’m sailing around the world singlehanded. I couldn’t do my taxes completely, or accurately without TurboTax Thank you Intuit
Date published: 2023-03-25
Rated 3 out of 5 by MADjoe92 from not free anymore Pretty upset that it did not give me the option to file for free. Angry that the fee was almost $300. This is the first year i have had to pay a fee for tax preparation when using this site. Next year i will look for an alternate. I think i should have gotten more back on my refund. Definitely doing this different in the future
Date published: 2023-03-25
Rated 5 out of 5 by MRivVal from First time filing It was so easy to use and fill everything out. Intuitive, simple, and love that I had Live support. Whenever I had a question, an expert was there to help.
Date published: 2023-03-25
Rated 5 out of 5 by mookish from Very good and easy to use This is my 8th time using turbo tax. plan to use it again
Date published: 2023-03-25
Rated 1 out of 5 by teeddie from TurboTax is awful. The software is VERY buggy. TurboTax is very buggy. It told me I had 41 mistakes to review. All 41 mistakes were actually the same mistake, they just had me fix it 41 times (thanks TurboTax, I now won't make that mistake again). I tried using their mobile app, but it crashed several times (and would sometimes lose some of my progress when it crashed) so I switched to a web browser. At least it didn't crash in the browser. Totally not worth $200+ dollars to file with TurboTax. There are alternatives; I will be switching to a different service next year.
Date published: 2023-03-25
Rated 1 out of 5 by aleyeah from Expensive The price goes up each year and is especially high for the state return. Using the onine version does not allow selecting a form which makes things a lot more difficult.
Date published: 2023-03-25
Rated 1 out of 5 by Isis23456sgr from Pay with refund It wouldn’t let me pay with my federal refund return so now im $177.00 short on rent
Date published: 2023-03-25
Rated 4 out of 5 by Geekette from Much Easier to Understand I moved from other tax platform to TurboTax because I had headache to file my tax, especially their tax pro issues. Not respond and no replies for one week. I was so worried the due date is close, and decided to try the most expensive one. Now I am done my tax filing and can enjoy my spring break vacation with kid.
All TurboTax® Offerings Reviews - Page 5883
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Jase 98 from awesome program This program is very easy to follow and understand. It's awesome have been using Turbo Tax for a few years now!
Date published: 2023-03-25
Rated 5 out of 5 by ogg23 from easy to use leads you byh the hand you can start and stop with not having to start over
Date published: 2023-03-25
Rated 5 out of 5 by DigitalFix from TurboTax is Awesome. Been using it since it came $ Even Microsoft can’t make tax software like Intuit. TurboTax is awesome great stuff for Everybody. I’m sailing around the world singlehanded. I couldn’t do my taxes completely, or accurately without TurboTax Thank you Intuit
Date published: 2023-03-25
Rated 3 out of 5 by MADjoe92 from not free anymore Pretty upset that it did not give me the option to file for free. Angry that the fee was almost $300. This is the first year i have had to pay a fee for tax preparation when using this site. Next year i will look for an alternate. I think i should have gotten more back on my refund. Definitely doing this different in the future
Date published: 2023-03-25
Rated 5 out of 5 by MRivVal from First time filing It was so easy to use and fill everything out. Intuitive, simple, and love that I had Live support. Whenever I had a question, an expert was there to help.
Date published: 2023-03-25
Rated 5 out of 5 by mookish from Very good and easy to use This is my 8th time using turbo tax. plan to use it again
Date published: 2023-03-25
Rated 1 out of 5 by teeddie from TurboTax is awful. The software is VERY buggy. TurboTax is very buggy. It told me I had 41 mistakes to review. All 41 mistakes were actually the same mistake, they just had me fix it 41 times (thanks TurboTax, I now won't make that mistake again). I tried using their mobile app, but it crashed several times (and would sometimes lose some of my progress when it crashed) so I switched to a web browser. At least it didn't crash in the browser. Totally not worth $200+ dollars to file with TurboTax. There are alternatives; I will be switching to a different service next year.
Date published: 2023-03-25
Rated 1 out of 5 by aleyeah from Expensive The price goes up each year and is especially high for the state return. Using the onine version does not allow selecting a form which makes things a lot more difficult.
Date published: 2023-03-25
Rated 1 out of 5 by Isis23456sgr from Pay with refund It wouldn’t let me pay with my federal refund return so now im $177.00 short on rent
Date published: 2023-03-25
Rated 4 out of 5 by Geekette from Much Easier to Understand I moved from other tax platform to TurboTax because I had headache to file my tax, especially their tax pro issues. Not respond and no replies for one week. I was so worried the due date is close, and decided to try the most expensive one. Now I am done my tax filing and can enjoy my spring break vacation with kid.
All TurboTax® Offerings Reviews - Page 5883
Date published: 2023-03-25