TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax - Easiest filing tax software for 2022 I love using TurboTax for filing taxes for over 20 years now for my parents and I. Plus, it is so easy to use with its step by step method to file your taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax helped! Great Job. Thank you for all your help and suggestions.
Date published: 2023-03-24
Rated 1 out of 5 by from Super upset this year I was not even given the free file option this year..or anyother..the program shuffled me right into some friggin 129.00 package. One w2 and childtax credit. Thats it....nothing else and thats the charge... not recommending ever again. Oh and the "live help" guy that connected to my phone was questionable and laughed at me when he connected to my phone..so wierd and super unsettling so i disconnected... super unhelpful. This year was an aweful experience..
Date published: 2023-03-24
Rated 1 out of 5 by from Terrible This product is overpriced. There are too many adds in the service and constantly trying to upsale you. It should not cost this much for a simple return
Date published: 2023-03-24
Rated 3 out of 5 by from Gets the Job Done, But Much Room for Improvement I've used TT for years now, and would have expected noticeable incremental improvement by now. Sadly, not much has changed. It does help you to complete your taxes accurately and with decent assistance, but some questions remain very confusing and the software tends to be a bit glitchy. For instance, I tried to print my completed returns and the program crashed. I tried a second time, and just as I was beginning to think it had crashed again (my computer indicated that the program was not responding), the print screen finally popped up. Another minor annoyance is the fact that you cannot adjust the font size. It's extremely small on high-res monitors. Finally, in performing the error checks, the program pointed to line items that were missing answers. This would make sense given that the program never asked for these entries. In all, it's a decent program but it could be much more user-friendly.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax Gets The Job Done Turbo tax is easy to follow along. Gets the job done efficiently. If you run into trouble there is help from their professionals. I spoke with two women today and they solved a couple of issues, so I could file. Thank you to Amber and Dwily
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo tax is great. Turbo tax is great and easy to use the live feature helps a lot, only problem it is not free!
Date published: 2023-03-24
Rated 5 out of 5 by from 2022 Fed and State I really enjoyed how easy it was to access my Vanguard information with a code - made it really easy.
Date published: 2023-03-24
Rated 2 out of 5 by from It's decent but not the best it went smooth ish but was worse than past years because it is too biased and democratic now.
Date published: 2023-03-24
Rated 5 out of 5 by from Exceptional Marc was great. Taxes were easy and quick. No hassle and did a great thorough job!!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5882
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax - Easiest filing tax software for 2022 I love using TurboTax for filing taxes for over 20 years now for my parents and I. Plus, it is so easy to use with its step by step method to file your taxes.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax helped! Great Job. Thank you for all your help and suggestions.
Date published: 2023-03-24
Rated 1 out of 5 by from Super upset this year I was not even given the free file option this year..or anyother..the program shuffled me right into some friggin 129.00 package. One w2 and childtax credit. Thats it....nothing else and thats the charge... not recommending ever again. Oh and the "live help" guy that connected to my phone was questionable and laughed at me when he connected to my phone..so wierd and super unsettling so i disconnected... super unhelpful. This year was an aweful experience..
Date published: 2023-03-24
Rated 1 out of 5 by from Terrible This product is overpriced. There are too many adds in the service and constantly trying to upsale you. It should not cost this much for a simple return
Date published: 2023-03-24
Rated 3 out of 5 by from Gets the Job Done, But Much Room for Improvement I've used TT for years now, and would have expected noticeable incremental improvement by now. Sadly, not much has changed. It does help you to complete your taxes accurately and with decent assistance, but some questions remain very confusing and the software tends to be a bit glitchy. For instance, I tried to print my completed returns and the program crashed. I tried a second time, and just as I was beginning to think it had crashed again (my computer indicated that the program was not responding), the print screen finally popped up. Another minor annoyance is the fact that you cannot adjust the font size. It's extremely small on high-res monitors. Finally, in performing the error checks, the program pointed to line items that were missing answers. This would make sense given that the program never asked for these entries. In all, it's a decent program but it could be much more user-friendly.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax Gets The Job Done Turbo tax is easy to follow along. Gets the job done efficiently. If you run into trouble there is help from their professionals. I spoke with two women today and they solved a couple of issues, so I could file. Thank you to Amber and Dwily
Date published: 2023-03-24
Rated 2 out of 5 by from Turbo tax is great. Turbo tax is great and easy to use the live feature helps a lot, only problem it is not free!
Date published: 2023-03-24
Rated 5 out of 5 by from 2022 Fed and State I really enjoyed how easy it was to access my Vanguard information with a code - made it really easy.
Date published: 2023-03-24
Rated 2 out of 5 by from It's decent but not the best it went smooth ish but was worse than past years because it is too biased and democratic now.
Date published: 2023-03-24
Rated 5 out of 5 by from Exceptional Marc was great. Taxes were easy and quick. No hassle and did a great thorough job!!
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5882