TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Great Easy and cheap did all by myself with no problems.
Date published: 2021-04-05
Rated 1 out of 5 by from Horrible I tried to use the free file option but it would no let me unless I cleared and restarted my taxes, so I did. It was a complete waste of time because it would not let me file without upgrading to the deluxe. The deluxe option is advertised as 60 dollars, but what they do not tell you is that it is 50 dollars to file state. I had a terrible experience with Turbotax and I will never be using them again.
Date published: 2021-04-05
Rated 5 out of 5 by from Will always use TurboTax I've been using TurboTax for years, It's always up to date and the easiest way to get my taxes done
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to File It was easy to do. I used a live expert twice and gave me straight forward advice.
Date published: 2021-04-05
Rated 1 out of 5 by from Charged a self-employed filing fee for no reason! I was charged a $120 self-employed filing fee for absolutely NO reason. On top of that, I was forced to pay another $40 just to be able to have the previously mentioned fee deducted from my refund. Turbotax literally STOLE $160 of my tax refund. I am on Social Security, clearly NOT self-employed!!! I previously contacted turbotax regarding this error prior to filing but of course, I never heard back from them. Free filing is a straight up LIE!!! Turbotax free file is a scam and they literally steal your money. You guys are straight up thieves!!!!
Date published: 2021-04-05
Rated 5 out of 5 by from Turbotax is the best tax preparer on the planet I've always like using Turbotax your website is easy to navigate and they stay on top of your taxes as you put in the information. I will continue using Turbotax to file my taxes.
Date published: 2021-04-05
Rated 5 out of 5 by from easy to do if you dont have more than a couple of easy and free. i only had 1 doc so that makes it simple
Date published: 2021-04-05
Rated 4 out of 5 by from Good Job Turbo~ Back tracked a little too much with 1099-R but overall very good.
Date published: 2021-04-05
Rated 2 out of 5 by from Just bad and broken as I said, it sucks it sucks it sucks geez why so many characters that's cheating
Date published: 2021-04-05
Rated 1 out of 5 by from very good good for many years easy to use accurate will use again next year
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 589
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Easy and cheap did all by myself with no problems.
Date published: 2021-04-05
Rated 1 out of 5 by from Horrible I tried to use the free file option but it would no let me unless I cleared and restarted my taxes, so I did. It was a complete waste of time because it would not let me file without upgrading to the deluxe. The deluxe option is advertised as 60 dollars, but what they do not tell you is that it is 50 dollars to file state. I had a terrible experience with Turbotax and I will never be using them again.
Date published: 2021-04-05
Rated 5 out of 5 by from Will always use TurboTax I've been using TurboTax for years, It's always up to date and the easiest way to get my taxes done
Date published: 2021-04-05
Rated 5 out of 5 by from Easy to File It was easy to do. I used a live expert twice and gave me straight forward advice.
Date published: 2021-04-05
Rated 1 out of 5 by from Charged a self-employed filing fee for no reason! I was charged a $120 self-employed filing fee for absolutely NO reason. On top of that, I was forced to pay another $40 just to be able to have the previously mentioned fee deducted from my refund. Turbotax literally STOLE $160 of my tax refund. I am on Social Security, clearly NOT self-employed!!! I previously contacted turbotax regarding this error prior to filing but of course, I never heard back from them. Free filing is a straight up LIE!!! Turbotax free file is a scam and they literally steal your money. You guys are straight up thieves!!!!
Date published: 2021-04-05
Rated 5 out of 5 by from Turbotax is the best tax preparer on the planet I've always like using Turbotax your website is easy to navigate and they stay on top of your taxes as you put in the information. I will continue using Turbotax to file my taxes.
Date published: 2021-04-05
Rated 5 out of 5 by from easy to do if you dont have more than a couple of easy and free. i only had 1 doc so that makes it simple
Date published: 2021-04-05
Rated 4 out of 5 by from Good Job Turbo~ Back tracked a little too much with 1099-R but overall very good.
Date published: 2021-04-05
Rated 2 out of 5 by from Just bad and broken as I said, it sucks it sucks it sucks geez why so many characters that's cheating
Date published: 2021-04-05
Rated 1 out of 5 by from very good good for many years easy to use accurate will use again next year
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 589