TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Extremely Satisfied with the Service! My experience was anxiety-free, thanks to the professional assistance of my Tax Expert Rosland. She was amazing and extremely patient with me; a real keeper! If at all possible would love to have Rosland again to assistant with tax preparation in 2022. Rosland went above and beyond the call of duty to help me live through the process. I honestly could not have completed my return without her professional assistance and advice. For me, taxes are so very complicated... I love Turbo Tax! and I highly recommend this service.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Online is easy Turbo Tax was easy to use and file. It imported my w-2 and I was able to e-file. Thanks!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome I have been doing our taxes with Turbo Tax for 5 years now, and its great! Thanks Turbo Tax.
Date published: 2021-03-20
Rated 3 out of 5 by from It was a struggle I have used Turbo Tax in the past and this year was a little disappointing. The prices are up, for one thing. I could have had my returns done locally at only a nominally greater expenditure. I had to go back and forth a lot this year because the process was not as transparent and straightforward as I remembered it. Worst of all, when I called for the additional help for which I paid the help that I received over the phone was terrible. Both times I was put on hold and only then transferred to a qualified CPA who could answer my questions. I am faily confident that all will be well, but it's been more work than it should have been.
Date published: 2021-03-20
Rated 5 out of 5 by from excellent I do several returns for my family members using turbo tax ! I have always been pleased with the findings and the realiable!
Date published: 2021-03-20
Rated 5 out of 5 by from So helpful!! I am very new at doing my taxes and have used turbotax the past two years now, for being completely free, the agents available for help, even at 10pm, are amazing help. It guides you through all the steps and makes sure you review everything as much as you can.
Date published: 2021-03-20
Rated 5 out of 5 by from TURBO TAX IS EASY FOLLOW NO ENGAGEMENT WITH ANY SUPORT STAFF AT TURBO TAX AS OF TODAY
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome!!! Its free I'm walked through step by step, easy I'm definitely doing this again next year, thank you!!
Date published: 2021-03-20
Rated 1 out of 5 by from Had a hard time with Turbo Tax I started working on my taxes, came back the next day to finish my taxes and had a difficult time logging in. I had to speak to a live Turbo Tax expert to get back into my account. It took a long time to get my taxes done. Turbo Tax has always been easy to use but not this year (2020).
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax/ Turbotax is user friendly and has information available for each topic.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5878
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely Satisfied with the Service! My experience was anxiety-free, thanks to the professional assistance of my Tax Expert Rosland. She was amazing and extremely patient with me; a real keeper! If at all possible would love to have Rosland again to assistant with tax preparation in 2022. Rosland went above and beyond the call of duty to help me live through the process. I honestly could not have completed my return without her professional assistance and advice. For me, taxes are so very complicated... I love Turbo Tax! and I highly recommend this service.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Online is easy Turbo Tax was easy to use and file. It imported my w-2 and I was able to e-file. Thanks!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome I have been doing our taxes with Turbo Tax for 5 years now, and its great! Thanks Turbo Tax.
Date published: 2021-03-20
Rated 3 out of 5 by from It was a struggle I have used Turbo Tax in the past and this year was a little disappointing. The prices are up, for one thing. I could have had my returns done locally at only a nominally greater expenditure. I had to go back and forth a lot this year because the process was not as transparent and straightforward as I remembered it. Worst of all, when I called for the additional help for which I paid the help that I received over the phone was terrible. Both times I was put on hold and only then transferred to a qualified CPA who could answer my questions. I am faily confident that all will be well, but it's been more work than it should have been.
Date published: 2021-03-20
Rated 5 out of 5 by from excellent I do several returns for my family members using turbo tax ! I have always been pleased with the findings and the realiable!
Date published: 2021-03-20
Rated 5 out of 5 by from So helpful!! I am very new at doing my taxes and have used turbotax the past two years now, for being completely free, the agents available for help, even at 10pm, are amazing help. It guides you through all the steps and makes sure you review everything as much as you can.
Date published: 2021-03-20
Rated 5 out of 5 by from TURBO TAX IS EASY FOLLOW NO ENGAGEMENT WITH ANY SUPORT STAFF AT TURBO TAX AS OF TODAY
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome!!! Its free I'm walked through step by step, easy I'm definitely doing this again next year, thank you!!
Date published: 2021-03-20
Rated 1 out of 5 by from Had a hard time with Turbo Tax I started working on my taxes, came back the next day to finish my taxes and had a difficult time logging in. I had to speak to a live Turbo Tax expert to get back into my account. It took a long time to get my taxes done. Turbo Tax has always been easy to use but not this year (2020).
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax/ Turbotax is user friendly and has information available for each topic.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5878