TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281599 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TurboTax is great I have used TT for years, had a few flaws in program this year but after the year we've had in 2020, it did an admirable job. Keep up the good work.
Date published: 2021-03-20
Rated 2 out of 5 by from Every year they up the price It's shady that the ability to report info that is mandatory to report to the IRS is held behind pay walls. And TuroTax knows this! the price goes up each year and and I have the same info to report.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax has been with me a long time! Being walked through each step is excellent. However, it is sometimes difficult to locate a category (e.g., sale of second home) since it is "hidden" in other investments. I also am quite annoyed at having to pay $25 for my one and only state filing.
Date published: 2021-03-20
Rated 5 out of 5 by from Very quick and easy with helpful people I managed to get my taxes done in less than an hour without sobering up to drive half an hour to my nearest tax office, pretty nice
Date published: 2021-03-20
Rated 5 out of 5 by from LOVE TURBO TAX AND THE EASE OF USING IT. TURBO TAX IS VERY EASY TO USE. IT EXPLAINS THINGS STEP BY STEP.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax It's a lot easier than doing the returns manually.
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome! Using for Years! Have been using this product for years. Always easy to use and quick.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax is Pretty Good I've used turbo tax for many years. For my 2020 taxes I did have a small issue with a 1099-B. A Cost Basis box kept popping up over and over. I entered my info, numerous times for what appeared like the same field. It finally let me through. It wasn't very specific on the error, and the view of the form was poor.
Date published: 2021-03-19
Rated 5 out of 5 by from Much better than paying someone Paid a company last year and didn't have a return like this even tho all my income was the same and deductions are the same but the return was twice as big
Date published: 2021-03-19
Rated 1 out of 5 by from This year might be the last year for TurboTax I had to redo big portions of our tax return this year because it messed up a bunch of numbers. I was hesitant to submit our taxes because what if the numbers messed up again? Also, we had a discount of $30.00 total but I stopped and came back to it to review everything and submit them to find that now our discount is only $10.00. I'm not sure why that happened but when you search for a reason in the FAQ, I couldn't find a reason. We have used TurboTax for at least 15 years now but this might be the last one. Oh! And when I was trying to review them at the very end, the system kicked me out completely and made me log in again. The system isn't making me feel confident that everything was done correctly this year...
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5875
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is great I have used TT for years, had a few flaws in program this year but after the year we've had in 2020, it did an admirable job. Keep up the good work.
Date published: 2021-03-20
Rated 2 out of 5 by from Every year they up the price It's shady that the ability to report info that is mandatory to report to the IRS is held behind pay walls. And TuroTax knows this! the price goes up each year and and I have the same info to report.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax has been with me a long time! Being walked through each step is excellent. However, it is sometimes difficult to locate a category (e.g., sale of second home) since it is "hidden" in other investments. I also am quite annoyed at having to pay $25 for my one and only state filing.
Date published: 2021-03-20
Rated 5 out of 5 by from Very quick and easy with helpful people I managed to get my taxes done in less than an hour without sobering up to drive half an hour to my nearest tax office, pretty nice
Date published: 2021-03-20
Rated 5 out of 5 by from LOVE TURBO TAX AND THE EASE OF USING IT. TURBO TAX IS VERY EASY TO USE. IT EXPLAINS THINGS STEP BY STEP.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax It's a lot easier than doing the returns manually.
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome! Using for Years! Have been using this product for years. Always easy to use and quick.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax is Pretty Good I've used turbo tax for many years. For my 2020 taxes I did have a small issue with a 1099-B. A Cost Basis box kept popping up over and over. I entered my info, numerous times for what appeared like the same field. It finally let me through. It wasn't very specific on the error, and the view of the form was poor.
Date published: 2021-03-19
Rated 5 out of 5 by from Much better than paying someone Paid a company last year and didn't have a return like this even tho all my income was the same and deductions are the same but the return was twice as big
Date published: 2021-03-19
Rated 1 out of 5 by from This year might be the last year for TurboTax I had to redo big portions of our tax return this year because it messed up a bunch of numbers. I was hesitant to submit our taxes because what if the numbers messed up again? Also, we had a discount of $30.00 total but I stopped and came back to it to review everything and submit them to find that now our discount is only $10.00. I'm not sure why that happened but when you search for a reason in the FAQ, I couldn't find a reason. We have used TurboTax for at least 15 years now but this might be the last one. Oh! And when I was trying to review them at the very end, the system kicked me out completely and made me log in again. The system isn't making me feel confident that everything was done correctly this year...
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5875