TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from TT is nice OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by from I trust Turbo tax I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by from Double Charged for having HSA Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by from Good professional support I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
Rated 5 out of 5 by from The guidance was so helpful and online assistance Great help from the online guidance consular and the Turbo checker so spot on
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Steps and guidance is excellent. Appreciate the helpful hints and definitions.
Date published: 2023-03-20
Rated 3 out of 5 by from Needs help So . . I'm super annoyed at 2 aspects 1) the constant attempts at upselling!! I swear that I could do this much quicker if I didn't need to decline the upsell every other screen. 2) I have an easy-peasy return & was charged an extra $59 b/c I have 1 taxable brokerage account
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5875
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Each Year software improves I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by from TT is nice OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by from I trust Turbo tax I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by from Double Charged for having HSA Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by from Good professional support I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
Rated 5 out of 5 by from The guidance was so helpful and online assistance Great help from the online guidance consular and the Turbo checker so spot on
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is awesome and easy! Steps and guidance is excellent. Appreciate the helpful hints and definitions.
Date published: 2023-03-20
Rated 3 out of 5 by from Needs help So . . I'm super annoyed at 2 aspects 1) the constant attempts at upselling!! I swear that I could do this much quicker if I didn't need to decline the upsell every other screen. 2) I have an easy-peasy return & was charged an extra $59 b/c I have 1 taxable brokerage account
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5875