TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
TomVThomp from
Each Year software improves
I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by
SuzanneBuffaloGal1 from
Turbo Tax is great!
This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
fhp6 from
TT is nice
OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by
dj jellz from
Turbo Tax is great
it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by
dog mom 88 from
I trust Turbo tax
I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by
Anonymous Irrate customer from
Double Charged for having HSA
Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by
Trakosp from
Good professional support
I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
Rated 5 out of 5 by
Jackie Court solar 2023 from
The guidance was so helpful and online assistance
Great help from the online guidance consular and the Turbo checker so spot on
Date published: 2023-03-20
Rated 5 out of 5 by
MrsWash from
Turbo Tax is awesome and easy!
Steps and guidance is excellent. Appreciate the helpful hints and definitions.
Date published: 2023-03-20
Rated 3 out of 5 by
Grump317 from
Needs help
So . . I'm super annoyed at 2 aspects 1) the constant attempts at upselling!! I swear that I could do this much quicker if I didn't need to decline the upsell every other screen. 2) I have an easy-peasy return & was charged an extra $59 b/c I have 1 taxable brokerage account
All TurboTax® Offerings Reviews - Page 5875
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TomVThomp from
Each Year software improves
I've been using TurboTax for years and find it simple and efficient.
Date published: 2023-03-20
Rated 5 out of 5 by
SuzanneBuffaloGal1 from
Turbo Tax is great!
This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
fhp6 from
TT is nice
OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by
dj jellz from
Turbo Tax is great
it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by
dog mom 88 from
I trust Turbo tax
I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by
Anonymous Irrate customer from
Double Charged for having HSA
Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by
Trakosp from
Good professional support
I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
Rated 5 out of 5 by
Jackie Court solar 2023 from
The guidance was so helpful and online assistance
Great help from the online guidance consular and the Turbo checker so spot on
Date published: 2023-03-20
Rated 5 out of 5 by
MrsWash from
Turbo Tax is awesome and easy!
Steps and guidance is excellent. Appreciate the helpful hints and definitions.
Date published: 2023-03-20
Rated 3 out of 5 by
Grump317 from
Needs help
So . . I'm super annoyed at 2 aspects 1) the constant attempts at upselling!! I swear that I could do this much quicker if I didn't need to decline the upsell every other screen. 2) I have an easy-peasy return & was charged an extra $59 b/c I have 1 taxable brokerage account
All TurboTax® Offerings Reviews - Page 5875
Date published: 2023-03-20