TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo tax is awesome It’s easy to use and navigate. Glad I can talk to someone if I need help
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Very good experience Easy to use. Plan on using it again next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Quick and Easy TurboTax makes filing our taxes very fast and easy. 2022 taxes filed with 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Nice experience It was easy to use and it is fast. I will use it again next year
Date published: 2023-03-20
Rated 1 out of 5 by from deceptive Charging different and higher fee than advertised. Adding on unknown to us penalty IRS fees. No explanation. Last year using this service.
Date published: 2023-03-20
Rated 2 out of 5 by from no no no I have been using Intuit Turbo Tax, for now, going on about 9 years, and as say from the time I first began using it to the present day now it just sucks you may say it is straightforward, but no it is like a maze that has no end. slow down stop adding on to something that does not require fixing or else it will be broken in the end.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is excellent. Everything went well with the exception of when I tried to print the federal and state tax returns in order to mail them out. This was after Turbo Tax reviewed everything and found no errors. I am still working on that particular problem but assume it will be fixed in due course.
Date published: 2023-03-20
Rated 5 out of 5 by from Fairly easy to use. Chat is ok, but I prefer to talk to human being. Didn’t like the “dancing” arrow when chatting. Too cumbersome.
Date published: 2023-03-20
Rated 5 out of 5 by from Final paymlent scaling Turbotax does a terrific job of walking me through many possible scenerios and insuring that I have thought of all the possibilities. BUT when I get to the end, the scaling is all off; to finish the return ,the blue button can't be reached on my computer until I go to settings and shrink everything up. Surely, your software designer could put the button up higher on the page!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I needed help with my state tax and the women who helped didn’t give up until we figured the problem out.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome It’s easy to use and navigate. Glad I can talk to someone if I need help
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Very good experience Easy to use. Plan on using it again next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Quick and Easy TurboTax makes filing our taxes very fast and easy. 2022 taxes filed with 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Nice experience It was easy to use and it is fast. I will use it again next year
Date published: 2023-03-20
Rated 1 out of 5 by from deceptive Charging different and higher fee than advertised. Adding on unknown to us penalty IRS fees. No explanation. Last year using this service.
Date published: 2023-03-20
Rated 2 out of 5 by from no no no I have been using Intuit Turbo Tax, for now, going on about 9 years, and as say from the time I first began using it to the present day now it just sucks you may say it is straightforward, but no it is like a maze that has no end. slow down stop adding on to something that does not require fixing or else it will be broken in the end.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is excellent. Everything went well with the exception of when I tried to print the federal and state tax returns in order to mail them out. This was after Turbo Tax reviewed everything and found no errors. I am still working on that particular problem but assume it will be fixed in due course.
Date published: 2023-03-20
Rated 5 out of 5 by from Fairly easy to use. Chat is ok, but I prefer to talk to human being. Didn’t like the “dancing” arrow when chatting. Too cumbersome.
Date published: 2023-03-20
Rated 5 out of 5 by from Final paymlent scaling Turbotax does a terrific job of walking me through many possible scenerios and insuring that I have thought of all the possibilities. BUT when I get to the end, the scaling is all off; to finish the return ,the blue button can't be reached on my computer until I go to settings and shrink everything up. Surely, your software designer could put the button up higher on the page!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use I needed help with my state tax and the women who helped didn’t give up until we figured the problem out.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5873