TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is an excellant tool I've been using turbo tax to do my taxes for the last 8 years Haven't been disappointed
Date published: 2022-04-09
Rated 2 out of 5 by from No confidence in Libby last year much better Not good this year. I wasn’t confident in her. Questions didn’t apply to me.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax Is Awesome Had some issues with the FIX IT button regarding the 1095-A form. We called in for assistance and John was able to help guide us through it. Really appreciate it cause I was really frustrated and considered going to H&R Block so thank you John!!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax It was fine. Glad I got this done. Please let me file my taxes instead of making me do this stupid review.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is my BFF every tax year. My taxes are not complicated, I am single, one job, no kids, no mortgage payment etc. So I don't have to mess with deductions or other issues like most do. It is fast simple and they check out all the possibilities of tax breaks. This is my 8th year using Turbo Tax and I feel absolutely free of stress when I hit the send button. DONE FINISHED ! Thank you Turbo Tax........
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Great! I am using TurboTax for about 15 years now and I am happy every year! I plan to use TurboTax next year again.
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax is great turbotax fast and easy to use, i love the new format
Date published: 2022-04-09
Rated 5 out of 5 by from Save time I have been using Turbo Tax in the past 10 years including got it from Costco and recently online service. Like it, save time to do other stuff.
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax frustration Too hard to determine and find phone numbers for assistance. Added fees plus cost of software was over a hundred dollars I will be printing my forms and mailing from now on...Also, I think I can have a preparer do it for less, so may not buy product next year.
Date published: 2022-04-09
Rated 4 out of 5 by from Live Help is Great! Live Help persons have been 5-Star. Every person who I have dealt with has been knowledgeable, patient and helpful. It's given me confidence to keep doing my very complicated taxes! The reason I knock down TurboTax is three-fold - the advertisements for items I don't need or want (e.g. Max) are relentless; the price for even the smallest of a single need/upgrade is full cost (e.g., a Savings Credit Deduction) and after I was transferred to a Live Help person, twice, I was disconnected (by accident) and do not think they are allowed too call back - well over an hour of both Live Helper and myself lost.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 5873
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is an excellant tool I've been using turbo tax to do my taxes for the last 8 years Haven't been disappointed
Date published: 2022-04-09
Rated 2 out of 5 by from No confidence in Libby last year much better Not good this year. I wasn’t confident in her. Questions didn’t apply to me.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax Is Awesome Had some issues with the FIX IT button regarding the 1095-A form. We called in for assistance and John was able to help guide us through it. Really appreciate it cause I was really frustrated and considered going to H&R Block so thank you John!!
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax It was fine. Glad I got this done. Please let me file my taxes instead of making me do this stupid review.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is my BFF every tax year. My taxes are not complicated, I am single, one job, no kids, no mortgage payment etc. So I don't have to mess with deductions or other issues like most do. It is fast simple and they check out all the possibilities of tax breaks. This is my 8th year using Turbo Tax and I feel absolutely free of stress when I hit the send button. DONE FINISHED ! Thank you Turbo Tax........
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Great! I am using TurboTax for about 15 years now and I am happy every year! I plan to use TurboTax next year again.
Date published: 2022-04-09
Rated 5 out of 5 by from turbotax is great turbotax fast and easy to use, i love the new format
Date published: 2022-04-09
Rated 5 out of 5 by from Save time I have been using Turbo Tax in the past 10 years including got it from Costco and recently online service. Like it, save time to do other stuff.
Date published: 2022-04-09
Rated 3 out of 5 by from Turbo Tax frustration Too hard to determine and find phone numbers for assistance. Added fees plus cost of software was over a hundred dollars I will be printing my forms and mailing from now on...Also, I think I can have a preparer do it for less, so may not buy product next year.
Date published: 2022-04-09
Rated 4 out of 5 by from Live Help is Great! Live Help persons have been 5-Star. Every person who I have dealt with has been knowledgeable, patient and helpful. It's given me confidence to keep doing my very complicated taxes! The reason I knock down TurboTax is three-fold - the advertisements for items I don't need or want (e.g. Max) are relentless; the price for even the smallest of a single need/upgrade is full cost (e.g., a Savings Credit Deduction) and after I was transferred to a Live Help person, twice, I was disconnected (by accident) and do not think they are allowed too call back - well over an hour of both Live Helper and myself lost.
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 5873