TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jeni Kane from
Turbo tax is awesome
It’s easy to use and navigate. Glad I can talk to someone if I need help
Date published: 2023-03-20
Rated 5 out of 5 by
Hobnobthe great from
Easy Peasy
Very good experience Easy to use. Plan on using it again next year.
Date published: 2023-03-20
Rated 5 out of 5 by
ciscoslugger from
Quick and Easy
TurboTax makes filing our taxes very fast and easy. 2022 taxes filed with 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by
Rowenpendragon from
Nice experience
It was easy to use and it is fast. I will use it again next year
Date published: 2023-03-20
Rated 1 out of 5 by
haworthhoarder from
deceptive
Charging different and higher fee than advertised. Adding on unknown to us penalty IRS fees. No explanation. Last year using this service.
Date published: 2023-03-20
Rated 2 out of 5 by
Stormwalker626 from
no no no
I have been using Intuit Turbo Tax, for now, going on about 9 years, and as say from the time I first began using it to the present day now it just sucks you may say it is straightforward, but no it is like a maze that has no end. slow down stop adding on to something that does not require fixing or else it will be broken in the end.
Date published: 2023-03-20
Rated 5 out of 5 by
Sue 25 from
Turbo Tax is excellent.
Everything went well with the exception of when I tried to print the federal and state tax returns in order to mail them out. This was after Turbo Tax reviewed everything and found no errors. I am still working on that particular problem but assume it will be fixed in due course.
Date published: 2023-03-20
Rated 5 out of 5 by
Uzek from
Fairly easy to use.
Chat is ok, but I prefer to talk to human being. Didn’t like the “dancing” arrow when chatting. Too cumbersome.
Date published: 2023-03-20
Rated 5 out of 5 by
Robie G from
Final paymlent scaling
Turbotax does a terrific job of walking me through many possible scenerios and insuring that I have thought of all the possibilities. BUT when I get to the end, the scaling is all off; to finish the return ,the blue button can't be reached on my computer until I go to settings and shrink everything up. Surely, your software designer could put the button up higher on the page!!!
Date published: 2023-03-20
Rated 5 out of 5 by
Birdieann48 from
Easy to use
I needed help with my state tax and the women who helped didn’t give up until we figured the problem out.
All TurboTax® Offerings Reviews - Page 5873
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jeni Kane from
Turbo tax is awesome
It’s easy to use and navigate. Glad I can talk to someone if I need help
Date published: 2023-03-20
Rated 5 out of 5 by
Hobnobthe great from
Easy Peasy
Very good experience Easy to use. Plan on using it again next year.
Date published: 2023-03-20
Rated 5 out of 5 by
ciscoslugger from
Quick and Easy
TurboTax makes filing our taxes very fast and easy. 2022 taxes filed with 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by
Rowenpendragon from
Nice experience
It was easy to use and it is fast. I will use it again next year
Date published: 2023-03-20
Rated 1 out of 5 by
haworthhoarder from
deceptive
Charging different and higher fee than advertised. Adding on unknown to us penalty IRS fees. No explanation. Last year using this service.
Date published: 2023-03-20
Rated 2 out of 5 by
Stormwalker626 from
no no no
I have been using Intuit Turbo Tax, for now, going on about 9 years, and as say from the time I first began using it to the present day now it just sucks you may say it is straightforward, but no it is like a maze that has no end. slow down stop adding on to something that does not require fixing or else it will be broken in the end.
Date published: 2023-03-20
Rated 5 out of 5 by
Sue 25 from
Turbo Tax is excellent.
Everything went well with the exception of when I tried to print the federal and state tax returns in order to mail them out. This was after Turbo Tax reviewed everything and found no errors. I am still working on that particular problem but assume it will be fixed in due course.
Date published: 2023-03-20
Rated 5 out of 5 by
Uzek from
Fairly easy to use.
Chat is ok, but I prefer to talk to human being. Didn’t like the “dancing” arrow when chatting. Too cumbersome.
Date published: 2023-03-20
Rated 5 out of 5 by
Robie G from
Final paymlent scaling
Turbotax does a terrific job of walking me through many possible scenerios and insuring that I have thought of all the possibilities. BUT when I get to the end, the scaling is all off; to finish the return ,the blue button can't be reached on my computer until I go to settings and shrink everything up. Surely, your software designer could put the button up higher on the page!!!
Date published: 2023-03-20
Rated 5 out of 5 by
Birdieann48 from
Easy to use
I needed help with my state tax and the women who helped didn’t give up until we figured the problem out.
All TurboTax® Offerings Reviews - Page 5873
Date published: 2023-03-20