TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lisalisa39 from
Turbo Tax is an excellant tool
I've been using turbo tax to do my taxes for the last 8 years Haven't been disappointed
Date published: 2022-04-09
Rated 2 out of 5 by
Evie22 from
No confidence in Libby last year much better
Not good this year. I wasn’t confident in her. Questions didn’t apply to me.
Date published: 2022-04-09
Rated 5 out of 5 by
Jewel99 from
Turbo Tax Is Awesome
Had some issues with the FIX IT button regarding the 1095-A form. We called in for assistance and John was able to help guide us through it. Really appreciate it cause I was really frustrated and considered going to H&R Block so thank you John!!
Date published: 2022-04-09
Rated 4 out of 5 by
Seank1956 from
Turbo Tax
It was fine. Glad I got this done. Please let me file my taxes instead of making me do this stupid review.
Date published: 2022-04-09
Rated 5 out of 5 by
casc43201 from
Turbo Tax is my BFF every tax year.
My taxes are not complicated, I am single, one job, no kids, no mortgage payment etc. So I don't have to mess with deductions or other issues like most do. It is fast simple and they check out all the possibilities of tax breaks. This is my 8th year using Turbo Tax and I feel absolutely free of stress when I hit the send button. DONE FINISHED ! Thank you Turbo Tax........
Date published: 2022-04-09
Rated 5 out of 5 by
MarianCZE from
Turbo Tax is Great!
I am using TurboTax for about 15 years now and I am happy every year! I plan to use TurboTax next year again.
Date published: 2022-04-09
Rated 5 out of 5 by
gmsltese from
turbotax is great
turbotax fast and easy to use, i love the new format
Date published: 2022-04-09
Rated 5 out of 5 by
Gary Yeh from
Save time
I have been using Turbo Tax in the past 10 years including got it from Costco and recently online service. Like it, save time to do other stuff.
Date published: 2022-04-09
Rated 3 out of 5 by
LJPorter from
Turbo Tax frustration
Too hard to determine and find phone numbers for assistance. Added fees plus cost of software was over a hundred dollars I will be printing my forms and mailing from now on...Also, I think I can have a preparer do it for less, so may not buy product next year.
Date published: 2022-04-09
Rated 4 out of 5 by
BJGTax from
Live Help is Great!
Live Help persons have been 5-Star. Every person who I have dealt with has been knowledgeable, patient and helpful. It's given me confidence to keep doing my very complicated taxes! The reason I knock down TurboTax is three-fold - the advertisements for items I don't need or want (e.g. Max) are relentless; the price for even the smallest of a single need/upgrade is full cost (e.g., a Savings Credit Deduction) and after I was transferred to a Live Help person, twice, I was disconnected (by accident) and do not think they are allowed too call back - well over an hour of both Live Helper and myself lost.
All TurboTax® Offerings Reviews - Page 5873
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lisalisa39 from
Turbo Tax is an excellant tool
I've been using turbo tax to do my taxes for the last 8 years Haven't been disappointed
Date published: 2022-04-09
Rated 2 out of 5 by
Evie22 from
No confidence in Libby last year much better
Not good this year. I wasn’t confident in her. Questions didn’t apply to me.
Date published: 2022-04-09
Rated 5 out of 5 by
Jewel99 from
Turbo Tax Is Awesome
Had some issues with the FIX IT button regarding the 1095-A form. We called in for assistance and John was able to help guide us through it. Really appreciate it cause I was really frustrated and considered going to H&R Block so thank you John!!
Date published: 2022-04-09
Rated 4 out of 5 by
Seank1956 from
Turbo Tax
It was fine. Glad I got this done. Please let me file my taxes instead of making me do this stupid review.
Date published: 2022-04-09
Rated 5 out of 5 by
casc43201 from
Turbo Tax is my BFF every tax year.
My taxes are not complicated, I am single, one job, no kids, no mortgage payment etc. So I don't have to mess with deductions or other issues like most do. It is fast simple and they check out all the possibilities of tax breaks. This is my 8th year using Turbo Tax and I feel absolutely free of stress when I hit the send button. DONE FINISHED ! Thank you Turbo Tax........
Date published: 2022-04-09
Rated 5 out of 5 by
MarianCZE from
Turbo Tax is Great!
I am using TurboTax for about 15 years now and I am happy every year! I plan to use TurboTax next year again.
Date published: 2022-04-09
Rated 5 out of 5 by
gmsltese from
turbotax is great
turbotax fast and easy to use, i love the new format
Date published: 2022-04-09
Rated 5 out of 5 by
Gary Yeh from
Save time
I have been using Turbo Tax in the past 10 years including got it from Costco and recently online service. Like it, save time to do other stuff.
Date published: 2022-04-09
Rated 3 out of 5 by
LJPorter from
Turbo Tax frustration
Too hard to determine and find phone numbers for assistance. Added fees plus cost of software was over a hundred dollars I will be printing my forms and mailing from now on...Also, I think I can have a preparer do it for less, so may not buy product next year.
Date published: 2022-04-09
Rated 4 out of 5 by
BJGTax from
Live Help is Great!
Live Help persons have been 5-Star. Every person who I have dealt with has been knowledgeable, patient and helpful. It's given me confidence to keep doing my very complicated taxes! The reason I knock down TurboTax is three-fold - the advertisements for items I don't need or want (e.g. Max) are relentless; the price for even the smallest of a single need/upgrade is full cost (e.g., a Savings Credit Deduction) and after I was transferred to a Live Help person, twice, I was disconnected (by accident) and do not think they are allowed too call back - well over an hour of both Live Helper and myself lost.
All TurboTax® Offerings Reviews - Page 5873
Date published: 2022-04-09