TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281675 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax format seemed to have changed this year Had problems with some K-1 entries. Finally completed everything after reviewing the form from beginning to end to find how to enter a necessary description.
Date published: 2021-05-15
Rated 2 out of 5 by from Expensive and not really helpful Most of the filing can be done without using a tax professional. I chose to use the tax professional to file 2020’s taxes due to all of the unemployment issues as well as the tax changes that were made. In short, they essentially just skimmed over what I submitted and confirmed that what I had submitted was correct. That thirty second “briefing” ended up costing me most of my return to pay for the fees from TurboTax. I’m complacent simply for the fact that I needed to get my taxes filed; however, I will not be returning to TurboTax to file 2021’s taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from easy to use it was easy to use and explained step by step instructions
Date published: 2021-05-15
Rated 4 out of 5 by from Simple and Easy Everything is pretty much well detailed. Ive used turbo tax in the past and it continues to be my favorite method of filing.
Date published: 2021-05-15
Rated 2 out of 5 by from Unusal information requested I was asked to confirm information from 2019 tax return since i did not file with Turbotax. I did in fact file with Turbotax so it leaves me wondering, did you lose my information?
Date published: 2021-05-15
Rated 5 out of 5 by from Our most reliable tax service. We have used Turbo Tax for a long time now and depend of it's accurate calculations for our tax purposes.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax was Great! Easy to enter information and making changes were easy as well. Easy to navigate from one section to another.
Date published: 2021-05-15
Rated 5 out of 5 by from Outstanding It is very friendly to use. Excellent software!!!!
Date published: 2021-05-15
Rated 4 out of 5 by from Used it for years There needs to be a simpler way to enter NYSPL payments. The on-line forum gave me the naswer but it is still cumbersome.
Date published: 2021-05-15
Rated 1 out of 5 by from Over Charged Me I had to pay $50 to file state taxes when I don't pay state taxes in NH
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 5871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax format seemed to have changed this year Had problems with some K-1 entries. Finally completed everything after reviewing the form from beginning to end to find how to enter a necessary description.
Date published: 2021-05-15
Rated 2 out of 5 by from Expensive and not really helpful Most of the filing can be done without using a tax professional. I chose to use the tax professional to file 2020’s taxes due to all of the unemployment issues as well as the tax changes that were made. In short, they essentially just skimmed over what I submitted and confirmed that what I had submitted was correct. That thirty second “briefing” ended up costing me most of my return to pay for the fees from TurboTax. I’m complacent simply for the fact that I needed to get my taxes filed; however, I will not be returning to TurboTax to file 2021’s taxes.
Date published: 2021-05-15
Rated 5 out of 5 by from easy to use it was easy to use and explained step by step instructions
Date published: 2021-05-15
Rated 4 out of 5 by from Simple and Easy Everything is pretty much well detailed. Ive used turbo tax in the past and it continues to be my favorite method of filing.
Date published: 2021-05-15
Rated 2 out of 5 by from Unusal information requested I was asked to confirm information from 2019 tax return since i did not file with Turbotax. I did in fact file with Turbotax so it leaves me wondering, did you lose my information?
Date published: 2021-05-15
Rated 5 out of 5 by from Our most reliable tax service. We have used Turbo Tax for a long time now and depend of it's accurate calculations for our tax purposes.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax was Great! Easy to enter information and making changes were easy as well. Easy to navigate from one section to another.
Date published: 2021-05-15
Rated 5 out of 5 by from Outstanding It is very friendly to use. Excellent software!!!!
Date published: 2021-05-15
Rated 4 out of 5 by from Used it for years There needs to be a simpler way to enter NYSPL payments. The on-line forum gave me the naswer but it is still cumbersome.
Date published: 2021-05-15
Rated 1 out of 5 by from Over Charged Me I had to pay $50 to file state taxes when I don't pay state taxes in NH
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 5871