TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful Took care of my issue and put up with my lack of knowledge
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is easy Easy to use. Have used TurboTax for years. Have to remember from year to year how to start.
Date published: 2023-03-24
Rated 5 out of 5 by from Easy to Use TurboTax has a friendly design that is easy to understand and use. I really appreciate the live assistance too and have had great help and interactions with the employees.
Date published: 2023-03-24
Rated 1 out of 5 by from TurboTax took $200 of my return I'm very upset that TurboTax took $200 of my return without giving me an option to file for free (which historically has been available). I will be finding another way to do my taxes next year if this is not resolved.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax is easy to use. I have used Turbo Tax for years. It is very easy to use. My only complaint is the price has gone up each year. It seems excessive for my simple return.
Date published: 2023-03-24
Rated 5 out of 5 by from So Easy Turbo Tax has been my go to tax software for the past several years. This year was the easiest ever and done in less time then promised.
Date published: 2023-03-24
Rated 2 out of 5 by from When the going got tough TT told me call the IRS Two big problems this year. When the chat expert had worked with me for over an hour, he finally told me to call the IRS regarding reporting foreign taxes paid. That is not an acceptable solution. Separate issue - using TT to file an amended 2021 form was a nightmare. The tax experts sharing my screen were both extremely helpful in both instances. Next year, I will pay a CPA. This is no longer any fun.
Date published: 2023-03-24
Rated 3 out of 5 by from makes life easier I don't understand why having to file an 8949 makes it more expensive. It didn't feel like Turbo Tax helped me anymore with that than any other form.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Turbo Tax is extremely simple and easy to use. Every step is shown to you and if any doubt there is always a Live person to assist you in anyway required. Highly recommend.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy and Efficient It is easy to upload and input needed information. I don't like that they continually try to sell me a product, but they are a money making business so it is to be expected. But other than the hustle the process is painless and I feel confident in submitting my returns.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5871
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful Took care of my issue and put up with my lack of knowledge
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is easy Easy to use. Have used TurboTax for years. Have to remember from year to year how to start.
Date published: 2023-03-24
Rated 5 out of 5 by from Easy to Use TurboTax has a friendly design that is easy to understand and use. I really appreciate the live assistance too and have had great help and interactions with the employees.
Date published: 2023-03-24
Rated 1 out of 5 by from TurboTax took $200 of my return I'm very upset that TurboTax took $200 of my return without giving me an option to file for free (which historically has been available). I will be finding another way to do my taxes next year if this is not resolved.
Date published: 2023-03-24
Rated 4 out of 5 by from Turbo Tax is easy to use. I have used Turbo Tax for years. It is very easy to use. My only complaint is the price has gone up each year. It seems excessive for my simple return.
Date published: 2023-03-24
Rated 5 out of 5 by from So Easy Turbo Tax has been my go to tax software for the past several years. This year was the easiest ever and done in less time then promised.
Date published: 2023-03-24
Rated 2 out of 5 by from When the going got tough TT told me call the IRS Two big problems this year. When the chat expert had worked with me for over an hour, he finally told me to call the IRS regarding reporting foreign taxes paid. That is not an acceptable solution. Separate issue - using TT to file an amended 2021 form was a nightmare. The tax experts sharing my screen were both extremely helpful in both instances. Next year, I will pay a CPA. This is no longer any fun.
Date published: 2023-03-24
Rated 3 out of 5 by from makes life easier I don't understand why having to file an 8949 makes it more expensive. It didn't feel like Turbo Tax helped me anymore with that than any other form.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is simple and easy to use! Turbo Tax is extremely simple and easy to use. Every step is shown to you and if any doubt there is always a Live person to assist you in anyway required. Highly recommend.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy and Efficient It is easy to upload and input needed information. I don't like that they continually try to sell me a product, but they are a money making business so it is to be expected. But other than the hustle the process is painless and I feel confident in submitting my returns.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5871