TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Still better than paying someone to do my taxes I guess this is better than paying someone to do my taxes but every year I wonder more and more why I am paying so much to Turbotax and then I still feel like I have to do most of the heavy lifting. Form 2210 was a struggle, I had to do it via the forms. If there was a step by step dialog to do it, I missed it somehow. I think a huge improvement would be a few quick questions to estimate whether it there is any chance of itemizing (Schedule A).
Date published: 2021-03-02
Rated 5 out of 5 by from Berkley was awesome I have been a loyal customer for over 8 years. I like the convenience and ease of use. I've only had to contact an expert once and she was able to help me resolve the issue in minutes. Thanks, Turbo Tax!
Date published: 2021-03-02
Rated 3 out of 5 by from Not user friendly The biggest flaw about turbo tax is they don't explain some questions. They DID NOT inform me that i didn't need to file for Florida taxes. I found out after I already paid.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS THE BEST MY EXPERINCE IS GREAT!! THIS IS WHY I USE TURBO TAX EVERY YEAR
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Easy to use, very helpful. Have used the program for the last 9 years
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great! Have been using TurboTax for about 20 years. The program makes it easy to bring pertinent information from one year to the next. They should make a way to delete Schedule K when it is no longer relevant. I closed my small business a few years ago but Schedule K keeps carrying forward. Otherwise it's GREAT!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use, very straight forward I've used for many years b/c it is easy to use. I will keep using it.
Date published: 2021-03-02
Rated 5 out of 5 by from Very simple to use The prompts were very simple to understand and gave ample information if ever needed for everything
Date published: 2021-03-02
Rated 4 out of 5 by from pretty good. The website is easy enough to use and really is completely free. I just wish there were more ways to speak to a live person for free. But overall, I can't really complain.
Date published: 2021-03-02
Rated 5 out of 5 by from You guys are awesome Katrina was super awesome and friendly, she helped me resolve the issues
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5870
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Still better than paying someone to do my taxes I guess this is better than paying someone to do my taxes but every year I wonder more and more why I am paying so much to Turbotax and then I still feel like I have to do most of the heavy lifting. Form 2210 was a struggle, I had to do it via the forms. If there was a step by step dialog to do it, I missed it somehow. I think a huge improvement would be a few quick questions to estimate whether it there is any chance of itemizing (Schedule A).
Date published: 2021-03-02
Rated 5 out of 5 by from Berkley was awesome I have been a loyal customer for over 8 years. I like the convenience and ease of use. I've only had to contact an expert once and she was able to help me resolve the issue in minutes. Thanks, Turbo Tax!
Date published: 2021-03-02
Rated 3 out of 5 by from Not user friendly The biggest flaw about turbo tax is they don't explain some questions. They DID NOT inform me that i didn't need to file for Florida taxes. I found out after I already paid.
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX IS THE BEST MY EXPERINCE IS GREAT!! THIS IS WHY I USE TURBO TAX EVERY YEAR
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax Easy to use, very helpful. Have used the program for the last 9 years
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great! Have been using TurboTax for about 20 years. The program makes it easy to bring pertinent information from one year to the next. They should make a way to delete Schedule K when it is no longer relevant. I closed my small business a few years ago but Schedule K keeps carrying forward. Otherwise it's GREAT!
Date published: 2021-03-02
Rated 5 out of 5 by from easy to use, very straight forward I've used for many years b/c it is easy to use. I will keep using it.
Date published: 2021-03-02
Rated 5 out of 5 by from Very simple to use The prompts were very simple to understand and gave ample information if ever needed for everything
Date published: 2021-03-02
Rated 4 out of 5 by from pretty good. The website is easy enough to use and really is completely free. I just wish there were more ways to speak to a live person for free. But overall, I can't really complain.
Date published: 2021-03-02
Rated 5 out of 5 by from You guys are awesome Katrina was super awesome and friendly, she helped me resolve the issues
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 5870