TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 3 out of 5 by from Turbo Tax Solves Most Problems Pros: Very complete database Software has options for most contingencies, but some may not be obvious Software takes you through most situations automatically Cons Does not handle estates well. Way too cheerful a splash screen when after you enter the deceased's income. "Wow! You've done a lot this year!" This made me laugh, but it could hit some people hard. Lots of hidden fees that are not clearly disclosed. The program flow makes it seem as though some of these optional fees are mandatory. C'monl. Intuit! You've got a great product. You've got terrific support. Just charge a little more up front and get rid of these skeevy option services that you present as mandatory. These hidden fees are why I only rated the product three starts. Based on the quality and the level service, it should be a five. But, the optional services and the fact that they're presented as the only option make me question your integrity. Next time, I get going early and hire an actual CPA. I'll pay more, but I can trust the accountant more than Intuit.
Date published: 2021-03-20
Rated 5 out of 5 by from turbotax is awesome!!!! This was my first time filing and it couldn't have been any easier.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent Very excellent service. Will recommend to anyone that will like to do their taxes on their own, very easy to do.
Date published: 2021-03-20
Rated 5 out of 5 by from AWESOME AWESOME EXPERIENCE REAL EASY SITE IS USER FRIENDLY
Date published: 2021-03-20
Rated 5 out of 5 by from Great Live reveiw All questions answered in a professional manner. Will refer to others.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax got it done..! Step by step system to get your taxes done in a timely manner.
Date published: 2021-03-20
Rated 5 out of 5 by from Love TurboTax!! I have used TurboTax for years!! They always are on top of tax filing changes.
Date published: 2021-03-20
Rated 3 out of 5 by from Download Vers for Mac and PC need "Forms" Improvem I have been a Turbo Tax user since 2006. First time using Download for Mac as I bought a new MacBook, but need to go back using Download for PC..... very frustrating. Please make the following fixes: Download Version for PC: State Form 540-ES vouchers are missing in "Forms" and not printed out in "Tax Return Only" package. Download Version for Mac: 1) Forms in "Forms" are in random order, and not in good order as in PC version. 2) Filing Instructions pages for both Federal and State are missing in "Forms" 3) State Form 540-ES vouchers are missing in "Forms" and not printed out in "Tax Return Only" package.
Date published: 2021-03-20
Rated 4 out of 5 by from Awesome. Easy to use. Very easy to navigate and did "not time out" when I had to find information.
Date published: 2021-03-20
Rated 4 out of 5 by from CARDIAC TECHNICIAN VERY EASY TO USE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Solves Most Problems Pros: Very complete database Software has options for most contingencies, but some may not be obvious Software takes you through most situations automatically Cons Does not handle estates well. Way too cheerful a splash screen when after you enter the deceased's income. "Wow! You've done a lot this year!" This made me laugh, but it could hit some people hard. Lots of hidden fees that are not clearly disclosed. The program flow makes it seem as though some of these optional fees are mandatory. C'monl. Intuit! You've got a great product. You've got terrific support. Just charge a little more up front and get rid of these skeevy option services that you present as mandatory. These hidden fees are why I only rated the product three starts. Based on the quality and the level service, it should be a five. But, the optional services and the fact that they're presented as the only option make me question your integrity. Next time, I get going early and hire an actual CPA. I'll pay more, but I can trust the accountant more than Intuit.
Date published: 2021-03-20
Rated 5 out of 5 by from turbotax is awesome!!!! This was my first time filing and it couldn't have been any easier.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent Very excellent service. Will recommend to anyone that will like to do their taxes on their own, very easy to do.
Date published: 2021-03-20
Rated 5 out of 5 by from AWESOME AWESOME EXPERIENCE REAL EASY SITE IS USER FRIENDLY
Date published: 2021-03-20
Rated 5 out of 5 by from Great Live reveiw All questions answered in a professional manner. Will refer to others.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax got it done..! Step by step system to get your taxes done in a timely manner.
Date published: 2021-03-20
Rated 5 out of 5 by from Love TurboTax!! I have used TurboTax for years!! They always are on top of tax filing changes.
Date published: 2021-03-20
Rated 3 out of 5 by from Download Vers for Mac and PC need "Forms" Improvem I have been a Turbo Tax user since 2006. First time using Download for Mac as I bought a new MacBook, but need to go back using Download for PC..... very frustrating. Please make the following fixes: Download Version for PC: State Form 540-ES vouchers are missing in "Forms" and not printed out in "Tax Return Only" package. Download Version for Mac: 1) Forms in "Forms" are in random order, and not in good order as in PC version. 2) Filing Instructions pages for both Federal and State are missing in "Forms" 3) State Form 540-ES vouchers are missing in "Forms" and not printed out in "Tax Return Only" package.
Date published: 2021-03-20
Rated 4 out of 5 by from Awesome. Easy to use. Very easy to navigate and did "not time out" when I had to find information.
Date published: 2021-03-20
Rated 4 out of 5 by from CARDIAC TECHNICIAN VERY EASY TO USE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5865