TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very Helpful The live assistance is very helpful. They were able to answer my questions quickly and efficiently.
Date published: 2023-03-25
Rated 5 out of 5 by from 8 years and counting This year I sold and bought a house including moving to a new state. Turbo Tax took me right through it all.
Date published: 2023-03-25
Rated 5 out of 5 by from Super easy! I finished my tax return in 3 hours, and that included digging for information I needed for my return. The step by step process is super easy and in plain language with examples and definitions every step of the way.
Date published: 2023-03-25
Rated 5 out of 5 by from Best for military Just do the basic return, but it’s super easy to use! Making it free for military members is awesome!!
Date published: 2023-03-25
Rated 4 out of 5 by from Makes filing easier Taxes are not fun, and as told mine had an issue last year.
Date published: 2023-03-25
Rated 4 out of 5 by from Pretty good tax prep software I have used TurboTax for many years to prepare and submit our federal and state taxes. I find it very good at assembling my different W2's, 1099's etc. I always double check the "black box" uploading operations to make sure I can make sense of where the numbers are placed in the tax forms and it always seems to make sense. I could possibly do the forms myself, but with enough difficulty that I find TT to be worth the money. Plus the electronic filing is efficient. I wish they did not spend quite so much time trying to upsell me on advisory services, but it is just slightly annoying to keep saying NO! And I wish they had better systems for estimating tax scenarios for the next year.
Date published: 2023-03-25
Rated 5 out of 5 by from Skippyd It was a marvelous and efficient experience! Go, Turbo!!
Date published: 2023-03-25
Rated 4 out of 5 by from Too difficult at end to simply print and e-file. I was unable to check my bank info. Not that I am getting a refund, but it would still be nice to know there was no need for this info. Also, where is the file button? Or since I don't owe/receive I don't need to file????? This should be explained.
Date published: 2023-03-25
Rated 1 out of 5 by from Complete and utter BS Requiring an Intuit login to import forms is annoying. Not being able to create an Intuit account is BS. I will never use TurboTax again.
Date published: 2023-03-25
Rated 2 out of 5 by from Turbo Tax wants you to upgrade :) Every step of the way they asked me if I wanted to upgrade. I was not even allowed to enter in my information about door dash mileage to save myself some money without paying an extra $119 dollars. In the end I got my taxes done, but I would find it easier to go to H and R block or have someone else do it. They do keep track of your W-2's though so that is super convenient. They also have all your information from previous years so it is super quick and easy.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5862
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Helpful The live assistance is very helpful. They were able to answer my questions quickly and efficiently.
Date published: 2023-03-25
Rated 5 out of 5 by from 8 years and counting This year I sold and bought a house including moving to a new state. Turbo Tax took me right through it all.
Date published: 2023-03-25
Rated 5 out of 5 by from Super easy! I finished my tax return in 3 hours, and that included digging for information I needed for my return. The step by step process is super easy and in plain language with examples and definitions every step of the way.
Date published: 2023-03-25
Rated 5 out of 5 by from Best for military Just do the basic return, but it’s super easy to use! Making it free for military members is awesome!!
Date published: 2023-03-25
Rated 4 out of 5 by from Makes filing easier Taxes are not fun, and as told mine had an issue last year.
Date published: 2023-03-25
Rated 4 out of 5 by from Pretty good tax prep software I have used TurboTax for many years to prepare and submit our federal and state taxes. I find it very good at assembling my different W2's, 1099's etc. I always double check the "black box" uploading operations to make sure I can make sense of where the numbers are placed in the tax forms and it always seems to make sense. I could possibly do the forms myself, but with enough difficulty that I find TT to be worth the money. Plus the electronic filing is efficient. I wish they did not spend quite so much time trying to upsell me on advisory services, but it is just slightly annoying to keep saying NO! And I wish they had better systems for estimating tax scenarios for the next year.
Date published: 2023-03-25
Rated 5 out of 5 by from Skippyd It was a marvelous and efficient experience! Go, Turbo!!
Date published: 2023-03-25
Rated 4 out of 5 by from Too difficult at end to simply print and e-file. I was unable to check my bank info. Not that I am getting a refund, but it would still be nice to know there was no need for this info. Also, where is the file button? Or since I don't owe/receive I don't need to file????? This should be explained.
Date published: 2023-03-25
Rated 1 out of 5 by from Complete and utter BS Requiring an Intuit login to import forms is annoying. Not being able to create an Intuit account is BS. I will never use TurboTax again.
Date published: 2023-03-25
Rated 2 out of 5 by from Turbo Tax wants you to upgrade :) Every step of the way they asked me if I wanted to upgrade. I was not even allowed to enter in my information about door dash mileage to save myself some money without paying an extra $119 dollars. In the end I got my taxes done, but I would find it easier to go to H and R block or have someone else do it. They do keep track of your W-2's though so that is super convenient. They also have all your information from previous years so it is super quick and easy.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5862