TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Naomi SD from
New Turbo Tax is Exhausting
I will not use Turbo Tax next year. I have used it since 2004. This new format was exhausting. I called to get help and the woman was of no use. She absolutely could not answer my questions regarding my forms. The format was tedious requiring several answers before moving onto the actual form. Also, so many "chances" to purchase more upgrades!
Date published: 2023-03-20
Rated 5 out of 5 by
Defenceman from
Great Help
Ann Marie was fantastic help and fun to talk with she was great at walking me through the things I needed to fill in and things that I didn't. The second person who helped with the state tax return was pleasant and very business like in helping me get some glitches sorted out ( sorry didn't catch her name) For a first time filer it was a good experience and outcome.
Date published: 2023-03-20
Rated 5 out of 5 by
Geodipru from
Easy to use Turbo Tax
This is the 4th year in a row that we use Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
MadWol from
Easy Peasy with Turbo Tax
The experience was smooth and quick. It was my first time filing taxes on my own and it only took an hour.
Date published: 2023-03-20
Rated 5 out of 5 by
joshuanot from
TurboTax is simple and easy to use
Turbotax was simple to use, explained everything clearly and walked me through inputting my tax information systematically.
Date published: 2023-03-20
Rated 5 out of 5 by
Dyl603 from
Tyrone
Tyrone was very helpful and Made my experience using turbo tax for the first time seamless and gave me a very stress free experience.
Date published: 2023-03-20
Rated 5 out of 5 by
Brandon Martin from
Your tax expert was awesome and very nice, thank y
Service and friendliness was excellent.your tax expert was very kind and knowledgeable.
Date published: 2023-03-20
Rated 4 out of 5 by
Carla123456 from
TurboTax
I've been using Turbo Tax for years and always recommend it to my friends.
Date published: 2023-03-20
Rated 5 out of 5 by
MikeSharon8 from
Awesome!
This website is fast and easy to navigate. I highly recommend.
Date published: 2023-03-20
Rated 3 out of 5 by
mjvw69 from
Fees
Why did I pay to e-file when I was made to send my returns by mail? You should refund that money back on my card I paid with.
All TurboTax® Offerings Reviews - Page 5861
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Naomi SD from
New Turbo Tax is Exhausting
I will not use Turbo Tax next year. I have used it since 2004. This new format was exhausting. I called to get help and the woman was of no use. She absolutely could not answer my questions regarding my forms. The format was tedious requiring several answers before moving onto the actual form. Also, so many "chances" to purchase more upgrades!
Date published: 2023-03-20
Rated 5 out of 5 by
Defenceman from
Great Help
Ann Marie was fantastic help and fun to talk with she was great at walking me through the things I needed to fill in and things that I didn't. The second person who helped with the state tax return was pleasant and very business like in helping me get some glitches sorted out ( sorry didn't catch her name) For a first time filer it was a good experience and outcome.
Date published: 2023-03-20
Rated 5 out of 5 by
Geodipru from
Easy to use Turbo Tax
This is the 4th year in a row that we use Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
MadWol from
Easy Peasy with Turbo Tax
The experience was smooth and quick. It was my first time filing taxes on my own and it only took an hour.
Date published: 2023-03-20
Rated 5 out of 5 by
joshuanot from
TurboTax is simple and easy to use
Turbotax was simple to use, explained everything clearly and walked me through inputting my tax information systematically.
Date published: 2023-03-20
Rated 5 out of 5 by
Dyl603 from
Tyrone
Tyrone was very helpful and Made my experience using turbo tax for the first time seamless and gave me a very stress free experience.
Date published: 2023-03-20
Rated 5 out of 5 by
Brandon Martin from
Your tax expert was awesome and very nice, thank y
Service and friendliness was excellent.your tax expert was very kind and knowledgeable.
Date published: 2023-03-20
Rated 4 out of 5 by
Carla123456 from
TurboTax
I've been using Turbo Tax for years and always recommend it to my friends.
Date published: 2023-03-20
Rated 5 out of 5 by
MikeSharon8 from
Awesome!
This website is fast and easy to navigate. I highly recommend.
Date published: 2023-03-20
Rated 3 out of 5 by
mjvw69 from
Fees
Why did I pay to e-file when I was made to send my returns by mail? You should refund that money back on my card I paid with.
All TurboTax® Offerings Reviews - Page 5861
Date published: 2023-03-20