TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Always easy and thorough It's always very easy to use and very complete. I've used it for years, and can't think of doing anything else.
Date published: 2022-04-18
Rated 4 out of 5 by from Good product Good experience no problems that wasn't solved, thank you
Date published: 2022-04-18
Rated 4 out of 5 by from general service entering the information should be easier and not to complicated, such as we need to see the same type of format fill out when you check the forms not only questionnaire that confuse the where you are entering the info.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the best! Easy to use. Very comprehensive and helpful from start to finish!
Date published: 2022-04-18
Rated 1 out of 5 by from Key Info not Prompted I have purchased the business version of Turbo-Tax for years and was frustrated by the total lack of "reminder" that as an LLC I am able to deduct state INCOME tax from my federal income. The heading of the section where this deduction is entered is "Business Taxes and Licenses". Even including "business income taxes" would have been a good tip. How can Turbo-Tax remind me to deduct the cost of my computer cords, but not note this critical deduction? Similarly, I have purchased Virginia State product as well, but Turbo Tax does not inform business users which counties in Virginia require a business income tax. These basic, easy-to-provide omissions have resulted in my over-paying tens of thousands of dollars in taxes over the past 6 years.
Date published: 2022-04-18
Rated 5 out of 5 by from The program is awesome!!! Using the Turbo Tax for last 10 years. It is one of the must have software.
Date published: 2022-04-18
Rated 4 out of 5 by from Thank you TurboTax We had a question and requested a phone call and Judy was amazing. She spend the time to not only answer our questions, but guide us online and then continue to assist us to be ready for next year and where to look.
Date published: 2022-04-18
Rated 5 out of 5 by from So user friendly Turbo Tax is so efficient to begin with. however, when utilizing the live chat experts, they make things so much more simplistic and pleasurable when doing taxes. Been using TT for decades and won't ever change!!
Date published: 2022-04-18
Rated 5 out of 5 by from Very good user friendly program gets better each y Most of items from last year forms were automatic transferred over to new years tax forms makes it much faster. A few items i had to search for last few years much easier to find.
Date published: 2022-04-18
Rated 4 out of 5 by from how did I get popups? I don't like that I get popups. Especially the popup for taxact.com. I almost ended up having them doing my tax form until I realized I was misdirected.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5861
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always easy and thorough It's always very easy to use and very complete. I've used it for years, and can't think of doing anything else.
Date published: 2022-04-18
Rated 4 out of 5 by from Good product Good experience no problems that wasn't solved, thank you
Date published: 2022-04-18
Rated 4 out of 5 by from general service entering the information should be easier and not to complicated, such as we need to see the same type of format fill out when you check the forms not only questionnaire that confuse the where you are entering the info.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is the best! Easy to use. Very comprehensive and helpful from start to finish!
Date published: 2022-04-18
Rated 1 out of 5 by from Key Info not Prompted I have purchased the business version of Turbo-Tax for years and was frustrated by the total lack of "reminder" that as an LLC I am able to deduct state INCOME tax from my federal income. The heading of the section where this deduction is entered is "Business Taxes and Licenses". Even including "business income taxes" would have been a good tip. How can Turbo-Tax remind me to deduct the cost of my computer cords, but not note this critical deduction? Similarly, I have purchased Virginia State product as well, but Turbo Tax does not inform business users which counties in Virginia require a business income tax. These basic, easy-to-provide omissions have resulted in my over-paying tens of thousands of dollars in taxes over the past 6 years.
Date published: 2022-04-18
Rated 5 out of 5 by from The program is awesome!!! Using the Turbo Tax for last 10 years. It is one of the must have software.
Date published: 2022-04-18
Rated 4 out of 5 by from Thank you TurboTax We had a question and requested a phone call and Judy was amazing. She spend the time to not only answer our questions, but guide us online and then continue to assist us to be ready for next year and where to look.
Date published: 2022-04-18
Rated 5 out of 5 by from So user friendly Turbo Tax is so efficient to begin with. however, when utilizing the live chat experts, they make things so much more simplistic and pleasurable when doing taxes. Been using TT for decades and won't ever change!!
Date published: 2022-04-18
Rated 5 out of 5 by from Very good user friendly program gets better each y Most of items from last year forms were automatic transferred over to new years tax forms makes it much faster. A few items i had to search for last few years much easier to find.
Date published: 2022-04-18
Rated 4 out of 5 by from how did I get popups? I don't like that I get popups. Especially the popup for taxact.com. I almost ended up having them doing my tax form until I realized I was misdirected.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5861