TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SUPERCALIFRAGILISTICEXPIALIDOCIOUS! I've been using Turbo for years and it's the best thing since sliced cheese!
Date published: 2021-03-18
Rated 5 out of 5 by from SOOOOO easy! Turbo tax has really improved for the better! the free tax experts were amazing. I was able to do my taxes by myself completely and if I had any question I could just pop over and ask a question and get right back to it. FANTASTIC!!
Date published: 2021-03-18
Rated 3 out of 5 by from Could be better I totally trust TT to get the job done. But there are some points of irritation, to wit: * No help in figuring required distribution. Not important this year, though. * No help in figuring alternative minimum tax. I just assume it doesn't apply. * Form for entering CA drivers' license is not formatted for doing this properly. First, CA DLs don't have an issue date, and there's no way to say that. Second, a quarter of CA DLs are now expired but still valid (COVID). No way to know what expiration date to use, but using the one on the DL does NOT work. * We old retirees wind up spending an additional $70 to efile a CA return that nets us $2. We're not prepared for this, but you know we'll accept it anyway. Not sporting, old chaps! * I got $48 royalties on a little book, and for that I have to set up a company. TT should do that for me, taking all the defaults. I am NOT a company, and I don't know how to set one up.
Date published: 2021-03-18
Rated 4 out of 5 by from Good Product But Needs Improvemnts Turbo Tax is a very good product but there is room for improvements. First, the best thing that Turbo Tax has to offer is accurate filing of tax returns. This year there appears to an improved data check on Cusip numbers prior to attempting to file and receiving an error message (Great Job). Now for the areas that need improvement: 1 - The user interface is stuck in the 1990's. The program will not run on older versions of Windows so the user interface should act like it understands Windows 10. 2 - The program should have a soft switch to turn off updates after filing. That way the software is in sync with the tax filing. 3 - Down loaded 1099-INT should have the security name and/or the Cusip number in the Received From field to help with human verification of data as well as updating information.
Date published: 2021-03-18
Rated 5 out of 5 by from Makes doing taxes so easy I'm grateful every year to have this support to make filing taxes so easy and fast
Date published: 2021-03-18
Rated 4 out of 5 by from user friendly I didn't engage with any representative for any reason
Date published: 2021-03-18
Rated 5 out of 5 by from easy to use Seventh year using TurboTax and it couldn't be easier. there is help all along the way
Date published: 2021-03-18
Rated 5 out of 5 by from Fast & User Friendly! Easy to follow directions, fast response from live CPA (thank you, Declan!), and a great experience overall!
Date published: 2021-03-18
Rated 1 out of 5 by from Turbotax adding too many hidden fees It is easy to use but they force you to get the retirement saving credit and then you are forced to buy the deluxe. They advertise like it is 60 dollars but they charge an extra 50. On top of that, they say you can use your refund to pay this fee but they charge you 40 dollars to do that. I've been using this service for 5 or 6 years and they keep adding fees to make money from people. Either be true to your word that it is a free service or charge a flat fee for the total use.
Date published: 2021-03-18
Rated 5 out of 5 by from It was easy to follow The process was very easy.the walk through was easy to follow.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5856
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SUPERCALIFRAGILISTICEXPIALIDOCIOUS! I've been using Turbo for years and it's the best thing since sliced cheese!
Date published: 2021-03-18
Rated 5 out of 5 by from SOOOOO easy! Turbo tax has really improved for the better! the free tax experts were amazing. I was able to do my taxes by myself completely and if I had any question I could just pop over and ask a question and get right back to it. FANTASTIC!!
Date published: 2021-03-18
Rated 3 out of 5 by from Could be better I totally trust TT to get the job done. But there are some points of irritation, to wit: * No help in figuring required distribution. Not important this year, though. * No help in figuring alternative minimum tax. I just assume it doesn't apply. * Form for entering CA drivers' license is not formatted for doing this properly. First, CA DLs don't have an issue date, and there's no way to say that. Second, a quarter of CA DLs are now expired but still valid (COVID). No way to know what expiration date to use, but using the one on the DL does NOT work. * We old retirees wind up spending an additional $70 to efile a CA return that nets us $2. We're not prepared for this, but you know we'll accept it anyway. Not sporting, old chaps! * I got $48 royalties on a little book, and for that I have to set up a company. TT should do that for me, taking all the defaults. I am NOT a company, and I don't know how to set one up.
Date published: 2021-03-18
Rated 4 out of 5 by from Good Product But Needs Improvemnts Turbo Tax is a very good product but there is room for improvements. First, the best thing that Turbo Tax has to offer is accurate filing of tax returns. This year there appears to an improved data check on Cusip numbers prior to attempting to file and receiving an error message (Great Job). Now for the areas that need improvement: 1 - The user interface is stuck in the 1990's. The program will not run on older versions of Windows so the user interface should act like it understands Windows 10. 2 - The program should have a soft switch to turn off updates after filing. That way the software is in sync with the tax filing. 3 - Down loaded 1099-INT should have the security name and/or the Cusip number in the Received From field to help with human verification of data as well as updating information.
Date published: 2021-03-18
Rated 5 out of 5 by from Makes doing taxes so easy I'm grateful every year to have this support to make filing taxes so easy and fast
Date published: 2021-03-18
Rated 4 out of 5 by from user friendly I didn't engage with any representative for any reason
Date published: 2021-03-18
Rated 5 out of 5 by from easy to use Seventh year using TurboTax and it couldn't be easier. there is help all along the way
Date published: 2021-03-18
Rated 5 out of 5 by from Fast & User Friendly! Easy to follow directions, fast response from live CPA (thank you, Declan!), and a great experience overall!
Date published: 2021-03-18
Rated 1 out of 5 by from Turbotax adding too many hidden fees It is easy to use but they force you to get the retirement saving credit and then you are forced to buy the deluxe. They advertise like it is 60 dollars but they charge an extra 50. On top of that, they say you can use your refund to pay this fee but they charge you 40 dollars to do that. I've been using this service for 5 or 6 years and they keep adding fees to make money from people. Either be true to your word that it is a free service or charge a flat fee for the total use.
Date published: 2021-03-18
Rated 5 out of 5 by from It was easy to follow The process was very easy.the walk through was easy to follow.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5856