TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbotax is awesome It was great Thanks for all of your valuable help!!!
Date published: 2022-04-10
Rated 2 out of 5 by from Not Pleased Filling forms is easy. Getting returns to process is a pain. Unable to e-file and there is no 'help' available from TurboTax. Spent hours on phone trying to get assistance, spent $20 to file State return which did not go through.
Date published: 2022-04-10
Rated 2 out of 5 by from terrible this year rejected twice and they cant fix it! obscure directions... followed fix directions twice.....cant get ahold of support.
Date published: 2022-04-10
Rated 5 out of 5 by from So easy to use!! TurboTax is super easy to use, it is quick, my go to for tax filing!
Date published: 2022-04-10
Rated 5 out of 5 by from Perfect Prefectfind sidi purely berks slushy size cubby cash
Date published: 2022-04-10
Rated 3 out of 5 by from Not very well polished * I had to enter my bank info twice because the form for the state payment/deposit doesn't see the bank info that I just entered 30 seconds ago in the federal page. * When you enter your bank info, the name of the bank is not retrieved. Every other software on the planet retrieves the bank name to help confirm that the routing number is correct, but TT no longer does that. * SEVERAL forms popped up because their content was not in the navigator. Now I'm stuck doing my taxes by hand, without the TT guidance. I was very disappointed with TT this year. (I've been using TT for 20+ years.)
Date published: 2022-04-10
Rated 5 out of 5 by from Very quick and easy Couldn't believe how easy it was to file my taxes this year using TurboTax!
Date published: 2022-04-10
Rated 3 out of 5 by from Disappointing State return failed to include required forms; other were blank. Program is running slower than last few years. Says it's importing last years return but fails to catch certain items; would have lost $$$ if I didn't know what to look for
Date published: 2022-04-10
Rated 5 out of 5 by from Easy like last year I thought it was gonna be hard to complete, but it went fast and processed quick! Cant wait for my refund!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Premier It seems like I have to update Turbo Tax every time I log back in. Otherwise, if you've done Turbo Tax before' the process is easy.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5856
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome It was great Thanks for all of your valuable help!!!
Date published: 2022-04-10
Rated 2 out of 5 by from Not Pleased Filling forms is easy. Getting returns to process is a pain. Unable to e-file and there is no 'help' available from TurboTax. Spent hours on phone trying to get assistance, spent $20 to file State return which did not go through.
Date published: 2022-04-10
Rated 2 out of 5 by from terrible this year rejected twice and they cant fix it! obscure directions... followed fix directions twice.....cant get ahold of support.
Date published: 2022-04-10
Rated 5 out of 5 by from So easy to use!! TurboTax is super easy to use, it is quick, my go to for tax filing!
Date published: 2022-04-10
Rated 5 out of 5 by from Perfect Prefectfind sidi purely berks slushy size cubby cash
Date published: 2022-04-10
Rated 3 out of 5 by from Not very well polished * I had to enter my bank info twice because the form for the state payment/deposit doesn't see the bank info that I just entered 30 seconds ago in the federal page. * When you enter your bank info, the name of the bank is not retrieved. Every other software on the planet retrieves the bank name to help confirm that the routing number is correct, but TT no longer does that. * SEVERAL forms popped up because their content was not in the navigator. Now I'm stuck doing my taxes by hand, without the TT guidance. I was very disappointed with TT this year. (I've been using TT for 20+ years.)
Date published: 2022-04-10
Rated 5 out of 5 by from Very quick and easy Couldn't believe how easy it was to file my taxes this year using TurboTax!
Date published: 2022-04-10
Rated 3 out of 5 by from Disappointing State return failed to include required forms; other were blank. Program is running slower than last few years. Says it's importing last years return but fails to catch certain items; would have lost $$$ if I didn't know what to look for
Date published: 2022-04-10
Rated 5 out of 5 by from Easy like last year I thought it was gonna be hard to complete, but it went fast and processed quick! Cant wait for my refund!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Premier It seems like I have to update Turbo Tax every time I log back in. Otherwise, if you've done Turbo Tax before' the process is easy.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5856