TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I have used TurboTax since 1998 I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by from Greatly disappointed!! I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
Rated 5 out of 5 by from Marissa was the Best! Not much to review... it went very simply. She took over my screen, worked her magic, and figured how to solve my dilemma.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the best in the business. I was able to complete my tax return in a very short time. I had one question and it was resolved very quickly by one of your agents. Very knowledgeable and friendly gentleman, Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to Use I like the fact that it is very easy to use, it's very self explainatory just fill out what is requested and submit
Date published: 2022-04-13
Rated 4 out of 5 by from Ok, but some features kind of expensive I had a small return on crypto and had to use premier anyway. It added a lot extra when I hardly made much. Also, was not able to remove the robinhood link after it was set. I had a friend code I would've liked to use, but couldn't because I had previously used a robinhood link and could not remove that discount.
Date published: 2022-04-13
Rated 5 out of 5 by from Sooooooo easyyyyy I need simple. I over complicate everything enough myself without any help. I was so beyond grateful that it was such a simple yet thorough experience.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very easy to use I used live experts to file my taxes for the first time, although the responsiveness was not what I expected the outcome was good.
Date published: 2022-04-13
Rated 5 out of 5 by from It gets the job done It worked for me. I had to look for some answers a few times on stuff that didn't show up. I prefer TurboTax because I can see what is going on rather than trusting someone else to do it for me. The hardest part of doing taxes is keeping all of the required records.
Date published: 2022-04-13
Rated 2 out of 5 by from This year is BAD. I have used TurboTax for 30 years. No problems until last year, this year is worse. I can not recommend. There has to be better products available.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5855
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have used TurboTax since 1998 I have found that Turbotax has been able to handle all situations with difficulty
Date published: 2022-04-13
Rated 1 out of 5 by from Greatly disappointed!! I spent hours on the phone because the import function for my accounts at Charles Schwab did not work HOURS!! Never did get it to work so I entered it manually. After using TT for many, many years, I will use TAX ACT next year as TT has failed me greatly.
Date published: 2022-04-13
Rated 5 out of 5 by from Marissa was the Best! Not much to review... it went very simply. She took over my screen, worked her magic, and figured how to solve my dilemma.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is the best in the business. I was able to complete my tax return in a very short time. I had one question and it was resolved very quickly by one of your agents. Very knowledgeable and friendly gentleman, Thank you.
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to Use I like the fact that it is very easy to use, it's very self explainatory just fill out what is requested and submit
Date published: 2022-04-13
Rated 4 out of 5 by from Ok, but some features kind of expensive I had a small return on crypto and had to use premier anyway. It added a lot extra when I hardly made much. Also, was not able to remove the robinhood link after it was set. I had a friend code I would've liked to use, but couldn't because I had previously used a robinhood link and could not remove that discount.
Date published: 2022-04-13
Rated 5 out of 5 by from Sooooooo easyyyyy I need simple. I over complicate everything enough myself without any help. I was so beyond grateful that it was such a simple yet thorough experience.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbotax is very easy to use I used live experts to file my taxes for the first time, although the responsiveness was not what I expected the outcome was good.
Date published: 2022-04-13
Rated 5 out of 5 by from It gets the job done It worked for me. I had to look for some answers a few times on stuff that didn't show up. I prefer TurboTax because I can see what is going on rather than trusting someone else to do it for me. The hardest part of doing taxes is keeping all of the required records.
Date published: 2022-04-13
Rated 2 out of 5 by from This year is BAD. I have used TurboTax for 30 years. No problems until last year, this year is worse. I can not recommend. There has to be better products available.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 5855