TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Unimpressed Filed this as feedback on a support call, too. Support was (just) OK, but can't say I'm impressed with the TurboTax product itself. Several numbers from my brokerage import came across differently than shown on my 1099s, and TurboTax added/represented them in ways that were at best counterintuitive at times. I also own several tax-exempt bonds from multiple states -- the import didn't pick the states up, so I had to figure out how to assign the state info to each (the subject of my support call). When I finally figured it out, it was easy enough to do, but why couldn't the import have picked it up to begin with? Each bond is clearly labeled in my 1099. Lastly, I bought TurboTax through my brokerage (Fidelity) which offered a discount. The ad claimed "As a valued client of Fidelity, you are eligible to file your federal and state taxes at no cost using TurboTax Premier Online, or for $5 using TurboTax Premier desktop download." Yet, when I got to the end, TurboTax charged me $25 (plus state tax) to e-file my state return!! Maybe that's Fidelity's mistake rather than Intuit's, but it was not a pleasant surprise! On the other hand, I do have to agree that TurboTax did at least successfully import my files from Fidelity, which the product I've used for years previously, TaxAct, did not -- so kudos to Intuit for that!
Date published: 2023-03-24
Rated 5 out of 5 by from Dependable returns Been using this program for years. Very user friendly and dependable.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is awesome an easy to use Was fast easy and I did complete don't even know how to use a computer but I did his just fine that you turbo tax
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is Easy All the help I needed was a finger tip away. I ask for help inputing 1099-Patron and it was easy to find.
Date published: 2023-03-24
Rated 5 out of 5 by from It was long but then it turned out good. Thank you It was good but it turned out really good thank you
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Easy Simple, straightforward, and quick to use. Easy to upload all my tax documents to auto-fill the information. Got an excellent refund.
Date published: 2023-03-24
Rated 5 out of 5 by from My first time using TurboTax online I have always used TurboTax application on my PC, but decided to muse the online version for 2022. It was very easy to use, even easier than the PC application. I'm very satisfied with the resulys of using it online.
Date published: 2023-03-24
Rated 5 out of 5 by from I did it myself so it was free It’s was very easy to do I didn’t need no help and it was fast but you got to read it I will use TurboTax next year
Date published: 2023-03-24
Rated 5 out of 5 by from Easy to Understand Easy to understand for 1st timers.................
Date published: 2023-03-24
Rated 5 out of 5 by from Easy and Fast Turbo Tax is easy and fast and I feel totally comfortable using it for my tax returns
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5854
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Unimpressed Filed this as feedback on a support call, too. Support was (just) OK, but can't say I'm impressed with the TurboTax product itself. Several numbers from my brokerage import came across differently than shown on my 1099s, and TurboTax added/represented them in ways that were at best counterintuitive at times. I also own several tax-exempt bonds from multiple states -- the import didn't pick the states up, so I had to figure out how to assign the state info to each (the subject of my support call). When I finally figured it out, it was easy enough to do, but why couldn't the import have picked it up to begin with? Each bond is clearly labeled in my 1099. Lastly, I bought TurboTax through my brokerage (Fidelity) which offered a discount. The ad claimed "As a valued client of Fidelity, you are eligible to file your federal and state taxes at no cost using TurboTax Premier Online, or for $5 using TurboTax Premier desktop download." Yet, when I got to the end, TurboTax charged me $25 (plus state tax) to e-file my state return!! Maybe that's Fidelity's mistake rather than Intuit's, but it was not a pleasant surprise! On the other hand, I do have to agree that TurboTax did at least successfully import my files from Fidelity, which the product I've used for years previously, TaxAct, did not -- so kudos to Intuit for that!
Date published: 2023-03-24
Rated 5 out of 5 by from Dependable returns Been using this program for years. Very user friendly and dependable.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax is awesome an easy to use Was fast easy and I did complete don't even know how to use a computer but I did his just fine that you turbo tax
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is Easy All the help I needed was a finger tip away. I ask for help inputing 1099-Patron and it was easy to find.
Date published: 2023-03-24
Rated 5 out of 5 by from It was long but then it turned out good. Thank you It was good but it turned out really good thank you
Date published: 2023-03-24
Rated 5 out of 5 by from Quick and Easy Simple, straightforward, and quick to use. Easy to upload all my tax documents to auto-fill the information. Got an excellent refund.
Date published: 2023-03-24
Rated 5 out of 5 by from My first time using TurboTax online I have always used TurboTax application on my PC, but decided to muse the online version for 2022. It was very easy to use, even easier than the PC application. I'm very satisfied with the resulys of using it online.
Date published: 2023-03-24
Rated 5 out of 5 by from I did it myself so it was free It’s was very easy to do I didn’t need no help and it was fast but you got to read it I will use TurboTax next year
Date published: 2023-03-24
Rated 5 out of 5 by from Easy to Understand Easy to understand for 1st timers.................
Date published: 2023-03-24
Rated 5 out of 5 by from Easy and Fast Turbo Tax is easy and fast and I feel totally comfortable using it for my tax returns
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5854