TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Its pretty good but makes you to go in circles I feel that if I check out a form as I am not sure what I am doing. And decide its not something I need to use but if any info was ever put in and then deleted you get stuck in a circle but if you pay you are told you can just delete it. So it cost me $210 to find out I just needed to delete the form. Pretty sad for low income folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy and detailed. Took me step by step and if i didn't understand something, It had a great explanation for me to review.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great! Easy to follow and input information. HELP is great when needed!
Date published: 2021-03-01
Rated 5 out of 5 by from The experience is very nice. I like the step by step process which makes things clearer and simpler.
Date published: 2021-03-01
Rated 3 out of 5 by from Only OK, Why? The tax code makes the usually pleasant TurboTax user interface suffer; the previous versions were much better; the tax code layered complexity torpedos TurboTax simplicity. TurboTax error sniffing triggers Tax Code issues tendered in tax code command language with no guidance, only frustrations requiring a TurboTax help call. So, it works, but it's not getting more manageable. I fear that’s what they want.
Date published: 2021-03-01
Rated 5 out of 5 by from They have been great Easy and thorough. Helped me to work through some changes that took place this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Yay Turbo Straight forward and easy to use. Good phone help, as well.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is GREAT So easy - they ask you all the questions and you just have to click thru most of the form. So easy and you can get explainations on these you are unsure of.
Date published: 2021-03-01
Rated 4 out of 5 by from easy to follow glad its over I got a refund. YAY This is the 2nd year I have used turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from my return experience it was easy and awesome the process was also very fast.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5851
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Its pretty good but makes you to go in circles I feel that if I check out a form as I am not sure what I am doing. And decide its not something I need to use but if any info was ever put in and then deleted you get stuck in a circle but if you pay you are told you can just delete it. So it cost me $210 to find out I just needed to delete the form. Pretty sad for low income folks.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome Easy and detailed. Took me step by step and if i didn't understand something, It had a great explanation for me to review.
Date published: 2021-03-01
Rated 4 out of 5 by from TurboTax is great! Easy to follow and input information. HELP is great when needed!
Date published: 2021-03-01
Rated 5 out of 5 by from The experience is very nice. I like the step by step process which makes things clearer and simpler.
Date published: 2021-03-01
Rated 3 out of 5 by from Only OK, Why? The tax code makes the usually pleasant TurboTax user interface suffer; the previous versions were much better; the tax code layered complexity torpedos TurboTax simplicity. TurboTax error sniffing triggers Tax Code issues tendered in tax code command language with no guidance, only frustrations requiring a TurboTax help call. So, it works, but it's not getting more manageable. I fear that’s what they want.
Date published: 2021-03-01
Rated 5 out of 5 by from They have been great Easy and thorough. Helped me to work through some changes that took place this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Yay Turbo Straight forward and easy to use. Good phone help, as well.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is GREAT So easy - they ask you all the questions and you just have to click thru most of the form. So easy and you can get explainations on these you are unsure of.
Date published: 2021-03-01
Rated 4 out of 5 by from easy to follow glad its over I got a refund. YAY This is the 2nd year I have used turbo tax
Date published: 2021-03-01
Rated 5 out of 5 by from my return experience it was easy and awesome the process was also very fast.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 5851