TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Love1nother from
Turbo Tax is AMAZING!
Turbo Tax is very simple and easy to use. Everything is explained thoroughly. I have been using Turbo Tax for many years.
Date published: 2023-01-25
Rated 5 out of 5 by
Michelle1031 from
Turbo Tax was great!!!
Turbo Tax is very understandable with information provided. Also, has additional help if needed on the spot
Date published: 2023-01-25
Rated 5 out of 5 by
Tiffaniii123 from
User friendly
I love this service! I’ve been using turbo tax for year.
Date published: 2023-01-25
Rated 4 out of 5 by
livyboo from
turbo tax was easy and quick
was really resourceful and helped me do my taxes im not the smartest but it did help me do them easy and quick
Date published: 2023-01-25
Rated 1 out of 5 by
passworks from
I have used turbo tax for over 10 years this year
This year turbo tax stinks. What more can I say. You charged me twice for e-filing NJ
Date published: 2023-01-25
Rated 1 out of 5 by
Br1ttney from
Did not review well
I upgraded to have them double check all looked good as we bought and sold a home this year and asked them to please review my simple return and he very quickly looked over and said it was fine, next day my form was rejected due to missing info and documents. They seemed to only look at the one small thing I asked about and nothing more, not a full review. Also the video chat first attempt failed as the ring for video chat did not stop beeping during the full first attempted video call and became disconnected. The second video call was with the man who only checked the one thing and did not do a full review, I asked him to please also review everything so I did not file before all categories were complete and he did not notice that all of medical was not done and NV required documents were missing and the return was rejected and had to be fixed the next day. (Also his screen during chat was uncomfortably blurry not due to bad connection. ) Wish I was not charged for the Live Tax Expert as it was not thorough and resulted in missing info needed before filing causing a rejection and more time spent to resolve.
Date published: 2023-01-25
Rated 5 out of 5 by
Glopz25 from
TurboTax is awesome and fast!!!!!!
I loved doing my taxes with TurboTax is easy and accurate.
Date published: 2023-01-25
Rated 5 out of 5 by
TheresaBostwick from
So easy and amazing
Love using this! Super easy and quick! Would recommend for beginners and return users!
Date published: 2023-01-25
Rated 5 out of 5 by
Lazy Adrian from
Always Easy
I have used TurboTax every year since 2020. Never lets me down
Date published: 2023-01-25
Rated 5 out of 5 by
RaymondSenner from
Awesome
Fast friendly straight to point outstanding service
All TurboTax® Offerings Reviews - Page 586
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Love1nother from
Turbo Tax is AMAZING!
Turbo Tax is very simple and easy to use. Everything is explained thoroughly. I have been using Turbo Tax for many years.
Date published: 2023-01-25
Rated 5 out of 5 by
Michelle1031 from
Turbo Tax was great!!!
Turbo Tax is very understandable with information provided. Also, has additional help if needed on the spot
Date published: 2023-01-25
Rated 5 out of 5 by
Tiffaniii123 from
User friendly
I love this service! I’ve been using turbo tax for year.
Date published: 2023-01-25
Rated 4 out of 5 by
livyboo from
turbo tax was easy and quick
was really resourceful and helped me do my taxes im not the smartest but it did help me do them easy and quick
Date published: 2023-01-25
Rated 1 out of 5 by
passworks from
I have used turbo tax for over 10 years this year
This year turbo tax stinks. What more can I say. You charged me twice for e-filing NJ
Date published: 2023-01-25
Rated 1 out of 5 by
Br1ttney from
Did not review well
I upgraded to have them double check all looked good as we bought and sold a home this year and asked them to please review my simple return and he very quickly looked over and said it was fine, next day my form was rejected due to missing info and documents. They seemed to only look at the one small thing I asked about and nothing more, not a full review. Also the video chat first attempt failed as the ring for video chat did not stop beeping during the full first attempted video call and became disconnected. The second video call was with the man who only checked the one thing and did not do a full review, I asked him to please also review everything so I did not file before all categories were complete and he did not notice that all of medical was not done and NV required documents were missing and the return was rejected and had to be fixed the next day. (Also his screen during chat was uncomfortably blurry not due to bad connection. ) Wish I was not charged for the Live Tax Expert as it was not thorough and resulted in missing info needed before filing causing a rejection and more time spent to resolve.
Date published: 2023-01-25
Rated 5 out of 5 by
Glopz25 from
TurboTax is awesome and fast!!!!!!
I loved doing my taxes with TurboTax is easy and accurate.
Date published: 2023-01-25
Rated 5 out of 5 by
TheresaBostwick from
So easy and amazing
Love using this! Super easy and quick! Would recommend for beginners and return users!
Date published: 2023-01-25
Rated 5 out of 5 by
Lazy Adrian from
Always Easy
I have used TurboTax every year since 2020. Never lets me down
Date published: 2023-01-25
Rated 5 out of 5 by
RaymondSenner from
Awesome
Fast friendly straight to point outstanding service
All TurboTax® Offerings Reviews - Page 586
Date published: 2023-01-25