TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from TURBO TAX DOES IT AGAIN THE STEP BY STEP WAS GOOD, SOME OF THE TERMS NEEDS TO BE SPELLED OUT BETTER FOR EASIER UNDERSTANDING
Date published: 2023-02-21
Rated 5 out of 5 by from Simple and fast! The entire process was straight forward and easy to navigate.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax I always enjoy using TurboTax, it is easy to follow and makes filing taxes less of a chore. I will say the fees have been going up, which used to be one of the pro's from filling with turbo tax instead of another avenue because the fees were low. To charge an extra $39 just to take the turbo tax fees out of my federal return was a big surprise. Most places just do that for you with no fee. I was disappointed when I saw this.
Date published: 2023-02-21
Rated 4 out of 5 by from Very easy to understand TurboTax makes it easy for me and my husband to file our taxes. It was a great experience. Loved how clear and concise the copy was. Really appreciate the gamified experience this year, too. Made it easier to understand all the different steps. Keep up the good work!
Date published: 2023-02-21
Rated 5 out of 5 by from It easy and fast to do Its simple to follow and fast. great tool to help you out.
Date published: 2023-02-21
Rated 5 out of 5 by from I really appreciate Turbo Tax After I encountered a problem with my local state tax, the guys at Turbo Tax called me up a few times to remind me and to help me with the issue until it was resolved. I can't thank them enough because I'm pretty forgetful and your taxes is something you don't want to forget!
Date published: 2023-02-21
Rated 5 out of 5 by from Super Easy to Use :) Turbo Tax was very user friendly. You are able to click on links for more explanation. You can pause and come back. You can go as slow as you like. It is easy to use and follow. People filling out the simple form like me...it's a no brainer and it's free. You have the option to chat Live with a Turbo Tax expert so even if you are clueless...help is available :) I have used it for the past 5 years, once I started doing my own taxes instead of my dad handling them for me. If I can do it, so can YOU!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax is amazing Our live agent was amazing and helped me with my first time filing as a business.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is user friendly Great and easy tool to use to prepare your taxes and low rate to file
Date published: 2023-02-21
Rated 5 out of 5 by from Turbox Tax is Awesome and Simple It is very simple and friendly tip. Also previous years info is persisted
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5844
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBO TAX DOES IT AGAIN THE STEP BY STEP WAS GOOD, SOME OF THE TERMS NEEDS TO BE SPELLED OUT BETTER FOR EASIER UNDERSTANDING
Date published: 2023-02-21
Rated 5 out of 5 by from Simple and fast! The entire process was straight forward and easy to navigate.
Date published: 2023-02-21
Rated 5 out of 5 by from TurboTax I always enjoy using TurboTax, it is easy to follow and makes filing taxes less of a chore. I will say the fees have been going up, which used to be one of the pro's from filling with turbo tax instead of another avenue because the fees were low. To charge an extra $39 just to take the turbo tax fees out of my federal return was a big surprise. Most places just do that for you with no fee. I was disappointed when I saw this.
Date published: 2023-02-21
Rated 4 out of 5 by from Very easy to understand TurboTax makes it easy for me and my husband to file our taxes. It was a great experience. Loved how clear and concise the copy was. Really appreciate the gamified experience this year, too. Made it easier to understand all the different steps. Keep up the good work!
Date published: 2023-02-21
Rated 5 out of 5 by from It easy and fast to do Its simple to follow and fast. great tool to help you out.
Date published: 2023-02-21
Rated 5 out of 5 by from I really appreciate Turbo Tax After I encountered a problem with my local state tax, the guys at Turbo Tax called me up a few times to remind me and to help me with the issue until it was resolved. I can't thank them enough because I'm pretty forgetful and your taxes is something you don't want to forget!
Date published: 2023-02-21
Rated 5 out of 5 by from Super Easy to Use :) Turbo Tax was very user friendly. You are able to click on links for more explanation. You can pause and come back. You can go as slow as you like. It is easy to use and follow. People filling out the simple form like me...it's a no brainer and it's free. You have the option to chat Live with a Turbo Tax expert so even if you are clueless...help is available :) I have used it for the past 5 years, once I started doing my own taxes instead of my dad handling them for me. If I can do it, so can YOU!
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax is amazing Our live agent was amazing and helped me with my first time filing as a business.
Date published: 2023-02-21
Rated 5 out of 5 by from Turbo Tax is user friendly Great and easy tool to use to prepare your taxes and low rate to file
Date published: 2023-02-21
Rated 5 out of 5 by from Turbox Tax is Awesome and Simple It is very simple and friendly tip. Also previous years info is persisted
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5844