TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Krazy50 from
Taxes Made Easy!
Loved that I didn't have put all the w2 information into the computer. I just had to verify my codes on my w2s and all the information was there and correct. Filed the simple way and it may have taken me 20 minutes from start to finish. Thanks for making filing taxes easy for me.
Date published: 2022-04-13
Rated 1 out of 5 by
just_awful from
Slow and clunky but it seems to work.
I've been using TT since the late 90's, not because it's great, but because there is really no alternative. That's probably why Intuit hasn't changed the UX since they. Same old clunky, slow workflow. Just awful. They're probably spending the money on lobbying to keep the tax code super complicated.
Date published: 2022-04-13
Rated 4 out of 5 by
MarieEH1960 from
Turbo Tax needs update
Turbo tax is a great product and I have used it for years. I would like to see an update on selling a business or franchise. The option is there to say that the business was sold during the calendar year but the program does not feature the ability to add the sale to the tax return. May have to use another company for 2022 taxes if this is not added.
Date published: 2022-04-13
Rated 4 out of 5 by
legfish 1 from
turbo tax comes thru for my 2021 income tax return
easy walked me thru every step of the way!All my questions answered in the text
Date published: 2022-04-13
Rated 1 out of 5 by
shit10000000 from
Terrible
First it would quit just after starting. Klutzy fix from support was to delete some files from ~/Library. Second would not transmit returns.
Date published: 2022-04-13
Rated 5 out of 5 by
CuttyLynn from
Turbo Tax is awsome
Very easy to use. I would recommend it to everbody
Date published: 2022-04-13
Rated 2 out of 5 by
Kevin0001 from
turbo tax is alright
easy, can be quick, too much advertising for they upgrades might as well go to an accountant at that point which i will next time.
Date published: 2022-04-13
Rated 5 out of 5 by
Joe3884 from
Easy to Use
This was easy to use and helpful in getting my taxes filed. I got to know what my refunds were and was able to enter my information without error.
Date published: 2022-04-13
Rated 2 out of 5 by
Expdrs456 from
Easy to use but very misleading for HSAs
Overall the format is easy to use and very quick. However like many people I have a health savings account (HSA, form 1099-SA) Its very difficult to determine from any of the branding on the front page, more detailed product pages, or even from the "find my product" tool that I would need the Deluxe version. The tool does not ask if you have an HSA at all, and suggested for me that the free one was applicable. I won't presume any reasons for this. It needs to be fixed in order to provide appropriate clarity ahead of time to the many people who use health savings accounts and make it clear that they need to pay for the Deluxe version.
Date published: 2022-04-13
Rated 5 out of 5 by
Jeeeeeeeeeeeeeeeeeeeeeeem from
TurboTax Worked
My tax situation was unusual this year, and while I wasn't pleased with the end result, TurboTax figured the correct amount of tax that I owed. We even checked with a licensed tax consultant, and they confirmed that our tax liability was on target. So Thanks TurboTax for Working...! ;-D
All TurboTax® Offerings Reviews - Page 5842
Date published: 2022-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Krazy50 from
Taxes Made Easy!
Loved that I didn't have put all the w2 information into the computer. I just had to verify my codes on my w2s and all the information was there and correct. Filed the simple way and it may have taken me 20 minutes from start to finish. Thanks for making filing taxes easy for me.
Date published: 2022-04-13
Rated 1 out of 5 by
just_awful from
Slow and clunky but it seems to work.
I've been using TT since the late 90's, not because it's great, but because there is really no alternative. That's probably why Intuit hasn't changed the UX since they. Same old clunky, slow workflow. Just awful. They're probably spending the money on lobbying to keep the tax code super complicated.
Date published: 2022-04-13
Rated 4 out of 5 by
MarieEH1960 from
Turbo Tax needs update
Turbo tax is a great product and I have used it for years. I would like to see an update on selling a business or franchise. The option is there to say that the business was sold during the calendar year but the program does not feature the ability to add the sale to the tax return. May have to use another company for 2022 taxes if this is not added.
Date published: 2022-04-13
Rated 4 out of 5 by
legfish 1 from
turbo tax comes thru for my 2021 income tax return
easy walked me thru every step of the way!All my questions answered in the text
Date published: 2022-04-13
Rated 1 out of 5 by
shit10000000 from
Terrible
First it would quit just after starting. Klutzy fix from support was to delete some files from ~/Library. Second would not transmit returns.
Date published: 2022-04-13
Rated 5 out of 5 by
CuttyLynn from
Turbo Tax is awsome
Very easy to use. I would recommend it to everbody
Date published: 2022-04-13
Rated 2 out of 5 by
Kevin0001 from
turbo tax is alright
easy, can be quick, too much advertising for they upgrades might as well go to an accountant at that point which i will next time.
Date published: 2022-04-13
Rated 5 out of 5 by
Joe3884 from
Easy to Use
This was easy to use and helpful in getting my taxes filed. I got to know what my refunds were and was able to enter my information without error.
Date published: 2022-04-13
Rated 2 out of 5 by
Expdrs456 from
Easy to use but very misleading for HSAs
Overall the format is easy to use and very quick. However like many people I have a health savings account (HSA, form 1099-SA) Its very difficult to determine from any of the branding on the front page, more detailed product pages, or even from the "find my product" tool that I would need the Deluxe version. The tool does not ask if you have an HSA at all, and suggested for me that the free one was applicable. I won't presume any reasons for this. It needs to be fixed in order to provide appropriate clarity ahead of time to the many people who use health savings accounts and make it clear that they need to pay for the Deluxe version.
Date published: 2022-04-13
Rated 5 out of 5 by
Jeeeeeeeeeeeeeeeeeeeeeeem from
TurboTax Worked
My tax situation was unusual this year, and while I wasn't pleased with the end result, TurboTax figured the correct amount of tax that I owed. We even checked with a licensed tax consultant, and they confirmed that our tax liability was on target. So Thanks TurboTax for Working...! ;-D
All TurboTax® Offerings Reviews - Page 5842
Date published: 2022-04-13