TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service from start to finish!! I used the assistant version on service. I can not say enough good things about the person that help me complete my taxes. Pleasant is an understatement. Thank you Turbo Tax
Date published: 2022-02-28
Rated 2 out of 5 by from Poor disclosing behind true cost of submitting tax This is the first year i submit my tuition expenses which required signing up to the Deluxe offering. The shady part is that the Application does not disclose that the charge gets applied twice (once for state and one for federal) until the very end. Left a sour taste in my experience. Instead i would have liked to know about the total cost beforehand. You have a great product but a poor revenue model with respect to customer experience. In future i would expect better transparency around the fees behind submitting taxes with you. Thank you for all your hard works and effort.
Date published: 2022-02-28
Rated 5 out of 5 by from very helpful i was impressed i found out turbo tax filing was easy the second time!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome. Very Intuitive Loved the Turbo Tax software. I have used it for several years. The product just keeps getting better and better. I would never use anything but turbo tax. It is a winner in my opinion!!!
Date published: 2022-02-28
Rated 1 out of 5 by from Keeps getting rejected and doesn't explain why Used turbotax before in the past and it's fine. This year my taxes got rejected 3 times and all it says is "internal reject" you didn't do anything wrong and offers no solution other then to resign and refile.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Review We have been using Turbo Tax for over two decades. It is very intuitive and a helpful guide through the everchanging tax landscape.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was very helpful The live help I received was very helpful and answered my questions
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to use This is my second time using turbo tax and it’s very easy
Date published: 2022-02-28
Rated 5 out of 5 by from Easy To Use Turbo Tax is very user friendly. The website walked me through everything that I needed to submit and even listed it in the exact same format as my W-2. This is my second year using Turbo Tax and I will definitely be using it again.
Date published: 2022-02-28
Rated 4 out of 5 by from Satisfied customer Overall things went smoothly. There were a couple forms I had to search for which was frustrating but i finally found them and did what I needed to do.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5839
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Service from start to finish!! I used the assistant version on service. I can not say enough good things about the person that help me complete my taxes. Pleasant is an understatement. Thank you Turbo Tax
Date published: 2022-02-28
Rated 2 out of 5 by from Poor disclosing behind true cost of submitting tax This is the first year i submit my tuition expenses which required signing up to the Deluxe offering. The shady part is that the Application does not disclose that the charge gets applied twice (once for state and one for federal) until the very end. Left a sour taste in my experience. Instead i would have liked to know about the total cost beforehand. You have a great product but a poor revenue model with respect to customer experience. In future i would expect better transparency around the fees behind submitting taxes with you. Thank you for all your hard works and effort.
Date published: 2022-02-28
Rated 5 out of 5 by from very helpful i was impressed i found out turbo tax filing was easy the second time!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is Awesome. Very Intuitive Loved the Turbo Tax software. I have used it for several years. The product just keeps getting better and better. I would never use anything but turbo tax. It is a winner in my opinion!!!
Date published: 2022-02-28
Rated 1 out of 5 by from Keeps getting rejected and doesn't explain why Used turbotax before in the past and it's fine. This year my taxes got rejected 3 times and all it says is "internal reject" you didn't do anything wrong and offers no solution other then to resign and refile.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Review We have been using Turbo Tax for over two decades. It is very intuitive and a helpful guide through the everchanging tax landscape.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax was very helpful The live help I received was very helpful and answered my questions
Date published: 2022-02-28
Rated 5 out of 5 by from Very easy to use This is my second time using turbo tax and it’s very easy
Date published: 2022-02-28
Rated 5 out of 5 by from Easy To Use Turbo Tax is very user friendly. The website walked me through everything that I needed to submit and even listed it in the exact same format as my W-2. This is my second year using Turbo Tax and I will definitely be using it again.
Date published: 2022-02-28
Rated 4 out of 5 by from Satisfied customer Overall things went smoothly. There were a couple forms I had to search for which was frustrating but i finally found them and did what I needed to do.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5839