TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax makes it’s easier to do taxes I love all the info buttons and so forth. It teaches you as you go.
Date published: 2022-04-17
Rated 5 out of 5 by from Best Tax Software! Not only was this simple. I felt like the best possible job was completed by myself!
Date published: 2022-04-17
Rated 5 out of 5 by from Extremely helpful I had no idea how to do taxes, but this was extremely helpful and informative. It explained items, and terms I have heard before but didn't know what they ment, or what they were for. I feel very greatful to have made the decision to use TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Mathew from Seattle is great. I got a call within 2 mins of me asking for live help and he was patient and walked me through the steps of how to fix my return. Thank you Mathew.
Date published: 2022-04-17
Rated 1 out of 5 by from Disappointed In Turbo Tax Been using TurboTax for many years now and this time it was absolutely horrible. I will be going elsewhere to get my taxes done next year. So many hoops that I had to jump through this year just to file.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is simple and easy I have been using Turbo Tax for almost 12 years and every time it gets easier to use. I am always going to use this service to file my taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbotax Live was helpful Mary was really helpful. She was patient, informative, clear, and friendly!
Date published: 2022-04-17
Rated 4 out of 5 by from Almost perfect! Everything was great except I did not find an entry point for Letter 6419 o r 6475 when working through the forms. I checked only self and spouse on Filing Married Joint. Yet, at the review error messages came up about these forms which were quite confusing. Could be a whole lot better in this area. Long time TurboTax Deluxe user and will use again.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is awesome Turbo tax made it fast and easy for me to file my taxes from my couch
Date published: 2022-04-17
Rated 1 out of 5 by from Difficult to file w/o having to buy something It is even difficult to obtain a paper copy of the return. You keep pushing efile and force your client to download Adobe with Mcaffee before it can be printed. I was lucky to get a copy of my state return before even that was blocked.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax makes it’s easier to do taxes I love all the info buttons and so forth. It teaches you as you go.
Date published: 2022-04-17
Rated 5 out of 5 by from Best Tax Software! Not only was this simple. I felt like the best possible job was completed by myself!
Date published: 2022-04-17
Rated 5 out of 5 by from Extremely helpful I had no idea how to do taxes, but this was extremely helpful and informative. It explained items, and terms I have heard before but didn't know what they ment, or what they were for. I feel very greatful to have made the decision to use TurboTax.
Date published: 2022-04-17
Rated 5 out of 5 by from Mathew from Seattle is great. I got a call within 2 mins of me asking for live help and he was patient and walked me through the steps of how to fix my return. Thank you Mathew.
Date published: 2022-04-17
Rated 1 out of 5 by from Disappointed In Turbo Tax Been using TurboTax for many years now and this time it was absolutely horrible. I will be going elsewhere to get my taxes done next year. So many hoops that I had to jump through this year just to file.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is simple and easy I have been using Turbo Tax for almost 12 years and every time it gets easier to use. I am always going to use this service to file my taxes.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbotax Live was helpful Mary was really helpful. She was patient, informative, clear, and friendly!
Date published: 2022-04-17
Rated 4 out of 5 by from Almost perfect! Everything was great except I did not find an entry point for Letter 6419 o r 6475 when working through the forms. I checked only self and spouse on Filing Married Joint. Yet, at the review error messages came up about these forms which were quite confusing. Could be a whole lot better in this area. Long time TurboTax Deluxe user and will use again.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo tax is awesome Turbo tax made it fast and easy for me to file my taxes from my couch
Date published: 2022-04-17
Rated 1 out of 5 by from Difficult to file w/o having to buy something It is even difficult to obtain a paper copy of the return. You keep pushing efile and force your client to download Adobe with Mcaffee before it can be printed. I was lucky to get a copy of my state return before even that was blocked.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 5819