TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281679 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Easy to use if you have simple taxes Taxes are never a fun activity for me. I'm happy to have Turbo Tax to answer any questions I have and double check anything that may be missing or incorrect. It is a day-long process, but always nice to have it done! Being able to file electronically is so nice!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is the WAY TO GO! I have used Turbo Tax Online for over 8 yrs now and cannot be more easy to do!
Date published: 2021-04-11
Rated 5 out of 5 by from Very easy to use Turbo tax steps you through each step of the way with easy to understand instructions.
Date published: 2021-04-11
Rated 3 out of 5 by from Changes frustrating on an excellent product I have been a TurboTax user for years. I was frustrated last year when I could not automatically apply my overpayment to next year's taxes. This year I did some research and learned how to do that - it used to be an automatic option - BRING BACK THAT OPTION! Also, updates used to be applied automatically before I opened TurboTax each time. If that was a problem for some users, please have a message appear to tell me an update is available so I can install it when I want. As it happens, I got all the way to e-filing my federal return before I learned there were updates so I had to stop, find where to load updates, download and install it, then, AND ONLY THEN, I could efile.
Date published: 2021-04-11
Rated 5 out of 5 by from I love using Turbo Tax TT walks me through all the steps and even i don't like the answer I know it is correct
Date published: 2021-04-11
Rated 5 out of 5 by from Very user friendly, very intuitive. Great. I had to seek expert advice and Joseph was very professional and helpful.
Date published: 2021-04-11
Rated 5 out of 5 by from like turbo tax like the program and its ease of operation and instructions
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is Awesome Filing my taxes on Turbo Tax was very easy. I had no difficulty. It has step by step guidance which is easy to follow. Also there are dropdowns to explain or answer questions. There is also an opportunity to have a tax pro help you if you need help. I didn't have to use them this time. I highly recommend Turbo Tax
Date published: 2021-04-11
Rated 4 out of 5 by from Good but some flaws I was forced to put in an amount for a carryback even though I didn't have one which was pretty disturbing.
Date published: 2021-04-11
Rated 4 out of 5 by from Easy turbo tax It was pretty easy except when you need help and support. They never answered the questions I asked.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5819
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use if you have simple taxes Taxes are never a fun activity for me. I'm happy to have Turbo Tax to answer any questions I have and double check anything that may be missing or incorrect. It is a day-long process, but always nice to have it done! Being able to file electronically is so nice!
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is the WAY TO GO! I have used Turbo Tax Online for over 8 yrs now and cannot be more easy to do!
Date published: 2021-04-11
Rated 5 out of 5 by from Very easy to use Turbo tax steps you through each step of the way with easy to understand instructions.
Date published: 2021-04-11
Rated 3 out of 5 by from Changes frustrating on an excellent product I have been a TurboTax user for years. I was frustrated last year when I could not automatically apply my overpayment to next year's taxes. This year I did some research and learned how to do that - it used to be an automatic option - BRING BACK THAT OPTION! Also, updates used to be applied automatically before I opened TurboTax each time. If that was a problem for some users, please have a message appear to tell me an update is available so I can install it when I want. As it happens, I got all the way to e-filing my federal return before I learned there were updates so I had to stop, find where to load updates, download and install it, then, AND ONLY THEN, I could efile.
Date published: 2021-04-11
Rated 5 out of 5 by from I love using Turbo Tax TT walks me through all the steps and even i don't like the answer I know it is correct
Date published: 2021-04-11
Rated 5 out of 5 by from Very user friendly, very intuitive. Great. I had to seek expert advice and Joseph was very professional and helpful.
Date published: 2021-04-11
Rated 5 out of 5 by from like turbo tax like the program and its ease of operation and instructions
Date published: 2021-04-11
Rated 5 out of 5 by from TurboTax is Awesome Filing my taxes on Turbo Tax was very easy. I had no difficulty. It has step by step guidance which is easy to follow. Also there are dropdowns to explain or answer questions. There is also an opportunity to have a tax pro help you if you need help. I didn't have to use them this time. I highly recommend Turbo Tax
Date published: 2021-04-11
Rated 4 out of 5 by from Good but some flaws I was forced to put in an amount for a carryback even though I didn't have one which was pretty disturbing.
Date published: 2021-04-11
Rated 4 out of 5 by from Easy turbo tax It was pretty easy except when you need help and support. They never answered the questions I asked.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5819