TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love TurboTax It’s super easy and fast, saves me time and money, there’s no other better way to do your taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is awesome super simple. Filed in 30 minutes. Honestly don't know why people pay others to do their taxes after this experience
Date published: 2022-04-10
Rated 1 out of 5 by from Charges coming out of the woodwork TurboTax charges me more to file than I get back. Charges are coming out of nowhere. $39 just to take charges out of my return? Are you kidding me? H and R block would never do that. Not to mention the pile of other fees. I am thoroughly disappointed in my experience.
Date published: 2022-04-10
Rated 4 out of 5 by from Great Software/Big Electronic Filing Fail Been Using TTD for decades. Normally printed the return and mailed it. Used TTD in 2020, and the electronic file that was sent to the IRS, did NOT include all the information on the return input and developed on my computer. This meant demand letters from the IRS and anxiety for no good reason except the electronic filing failed to show income, I had already entered. Glad I bought Audit Defence, but I almost didn't file electronically this year because of that bad experience.
Date published: 2022-04-10
Rated 1 out of 5 by from not good tries constantly to upsell you. Had two discount codes, entered both, allowed me to use only one, and eventually didn't even allow me to use the one with the higher discount
Date published: 2022-04-10
Rated 4 out of 5 by from good software to have not bad it has its moments but all around reliable
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Turbo Tax was really easy to use and fast I would suggest it to anyone
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax is okay It was coool, but it got my hopes up for more money.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Great! TurboTax is very user friendly and easy to navigate. They explain step by step what to do. I've used them the last three years and will continue to use them in the future.
Date published: 2022-04-10
Rated 3 out of 5 by from Could be easier I have been using TurboTax for many years and overall I like it, however it did not notify me to enter the exact same info from my state that apparently needed to also go on my federal causing my taxes to be rejected and causing quite a bit of unnecessary anxiety. If you enter info for a form you have for your state forms, why doesn't it recognize that, that exact same information should be entered for federal? Kinda silly. Other than that, not like I'll stop using TurboTax it was just a bit odd to have to go through that for no reason basically.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5811
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax It’s super easy and fast, saves me time and money, there’s no other better way to do your taxes.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo tax is awesome super simple. Filed in 30 minutes. Honestly don't know why people pay others to do their taxes after this experience
Date published: 2022-04-10
Rated 1 out of 5 by from Charges coming out of the woodwork TurboTax charges me more to file than I get back. Charges are coming out of nowhere. $39 just to take charges out of my return? Are you kidding me? H and R block would never do that. Not to mention the pile of other fees. I am thoroughly disappointed in my experience.
Date published: 2022-04-10
Rated 4 out of 5 by from Great Software/Big Electronic Filing Fail Been Using TTD for decades. Normally printed the return and mailed it. Used TTD in 2020, and the electronic file that was sent to the IRS, did NOT include all the information on the return input and developed on my computer. This meant demand letters from the IRS and anxiety for no good reason except the electronic filing failed to show income, I had already entered. Glad I bought Audit Defence, but I almost didn't file electronically this year because of that bad experience.
Date published: 2022-04-10
Rated 1 out of 5 by from not good tries constantly to upsell you. Had two discount codes, entered both, allowed me to use only one, and eventually didn't even allow me to use the one with the higher discount
Date published: 2022-04-10
Rated 4 out of 5 by from good software to have not bad it has its moments but all around reliable
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax Turbo Tax was really easy to use and fast I would suggest it to anyone
Date published: 2022-04-10
Rated 3 out of 5 by from Turbo Tax is okay It was coool, but it got my hopes up for more money.
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is Great! TurboTax is very user friendly and easy to navigate. They explain step by step what to do. I've used them the last three years and will continue to use them in the future.
Date published: 2022-04-10
Rated 3 out of 5 by from Could be easier I have been using TurboTax for many years and overall I like it, however it did not notify me to enter the exact same info from my state that apparently needed to also go on my federal causing my taxes to be rejected and causing quite a bit of unnecessary anxiety. If you enter info for a form you have for your state forms, why doesn't it recognize that, that exact same information should be entered for federal? Kinda silly. Other than that, not like I'll stop using TurboTax it was just a bit odd to have to go through that for no reason basically.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 5811