TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is amazing! You don't really need to have a background in accounting tor tax law to be able to do your taxes with confidence. Turbo Tax provides the professionals and resources to make the process very easy.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Easy to understand - step by step guidance. You can do anywhere as long at your comfort.
Date published: 2022-04-18
Rated 1 out of 5 by from It sucks Why do we have to buy premium to be able to pay for submitting it on line? If taxes are rejected because of the AGI glitch, how come we can't get our money back from Turbo Tax, if we have to print and submit by mail?
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes fling tax returns a cinch Turbo tax guided me appropriately and made it easy to file the tax returns
Date published: 2022-04-18
Rated 5 out of 5 by from Takes the work out of filling I've used TurboTax for years. Why pay someone hundreds of dollars when you can do it yourself.
Date published: 2022-04-18
Rated 5 out of 5 by from Mostly super easy to use The details were very helpful in filling out the forms. Some of the wording could be seen as confusing, especially as it pertained to the state and covid relief credits. I have been a return user for a number of years and look to TurboTax to have the most up to date tax information
Date published: 2022-04-18
Rated 5 out of 5 by from VERY THROUGH GOOD SYSTEM, TOOK ME 6 HOURS, BUT TURBO TAX HAD THE ANSWERS.
Date published: 2022-04-18
Rated 3 out of 5 by from It was awesome until I e-File When I am entering details on investment accounts (1099 - B) turbo tax provides two options 1) enter individual stocks 2) summary for each sales category. I chose the option 2 since that reduces the time for data entry. But after e-filing Turbo tax tells me that I need to send mail to IRS with Form 8453 and Form 8459, Sales and Other Dispositions of Capital Assets. It didn't provide any warning before e-File that this is something I have to do. Now I have to spend more time to fill Form 8459 and manually mail that document to IRS. If Turbotax provided me this information before e-filing I would have provided details on individual stocks on the return so that I don't need to go through this hassle. At the end Turbotax ruined the experience.
Date published: 2022-04-18
Rated 1 out of 5 by from Worst product in the history of the world Too many questions and acted so dumb. I told it that it was my first year filing and it asked if I had filed something in the past 4 years.
Date published: 2022-04-18
Rated 5 out of 5 by from So Easy Never filed before, this was so easy and took me like a half-hour, and was free.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5807
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is amazing! You don't really need to have a background in accounting tor tax law to be able to do your taxes with confidence. Turbo Tax provides the professionals and resources to make the process very easy.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is awesome Easy to understand - step by step guidance. You can do anywhere as long at your comfort.
Date published: 2022-04-18
Rated 1 out of 5 by from It sucks Why do we have to buy premium to be able to pay for submitting it on line? If taxes are rejected because of the AGI glitch, how come we can't get our money back from Turbo Tax, if we have to print and submit by mail?
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax makes fling tax returns a cinch Turbo tax guided me appropriately and made it easy to file the tax returns
Date published: 2022-04-18
Rated 5 out of 5 by from Takes the work out of filling I've used TurboTax for years. Why pay someone hundreds of dollars when you can do it yourself.
Date published: 2022-04-18
Rated 5 out of 5 by from Mostly super easy to use The details were very helpful in filling out the forms. Some of the wording could be seen as confusing, especially as it pertained to the state and covid relief credits. I have been a return user for a number of years and look to TurboTax to have the most up to date tax information
Date published: 2022-04-18
Rated 5 out of 5 by from VERY THROUGH GOOD SYSTEM, TOOK ME 6 HOURS, BUT TURBO TAX HAD THE ANSWERS.
Date published: 2022-04-18
Rated 3 out of 5 by from It was awesome until I e-File When I am entering details on investment accounts (1099 - B) turbo tax provides two options 1) enter individual stocks 2) summary for each sales category. I chose the option 2 since that reduces the time for data entry. But after e-filing Turbo tax tells me that I need to send mail to IRS with Form 8453 and Form 8459, Sales and Other Dispositions of Capital Assets. It didn't provide any warning before e-File that this is something I have to do. Now I have to spend more time to fill Form 8459 and manually mail that document to IRS. If Turbotax provided me this information before e-filing I would have provided details on individual stocks on the return so that I don't need to go through this hassle. At the end Turbotax ruined the experience.
Date published: 2022-04-18
Rated 1 out of 5 by from Worst product in the history of the world Too many questions and acted so dumb. I told it that it was my first year filing and it asked if I had filed something in the past 4 years.
Date published: 2022-04-18
Rated 5 out of 5 by from So Easy Never filed before, this was so easy and took me like a half-hour, and was free.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5807