TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Love TurboTax! TurboTax is easy to use. I can do my taxes in small bits of time on my own schedule. It guides you through every special exception you might have. I have been using it for years.
Date published: 2023-02-21
Rated 5 out of 5 by from My first return with TurboTax It took me about 6 hours, but I feel very satisfied and confident in what I did. For next year I hope to improve my record! Thank you so much
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax customer service is amazing! My situation with filing my taxes is a little to difficult for me to do by myself. The customer service I received was patient, and professional.
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo tax just lost a star I received a message that our federal tax was not excepted because my pin was missing but I did enter my pin. There must be a glitch in your program.
Date published: 2023-02-21
Rated 5 out of 5 by from Easy & Reliable Long time customer & I always feel comfortable with TurboTax
Date published: 2023-02-21
Rated 5 out of 5 by from Love TurboTax Been using TurboTax for years! I recommend it to everyone, every year! I’m so glad you’re still around and doing better than ever! I appreciate everything TurboTax does! Thank you for existing and making life a little easier.
Date published: 2023-02-21
Rated 3 out of 5 by from 🤗😏🥺👀😶 not being negative but needs a lot of work. it's like it says you'll be charged one thing but then there's more things added on without you even knowing and then you have to get a discount code and it's still like doesn't make any sense when you're almost all said and done but it's okay at the same time but you don't make it easy for people to understand what you're wanting them to do
Date published: 2023-02-21
Rated 4 out of 5 by from Turbo tax made filing easy I loved the expert I talked to, which was helpful and friendly
Date published: 2023-02-21
Rated 5 out of 5 by from I love TurboTax! TurboTax was fast and easy! I was stress free and done in no time!
Date published: 2023-02-21
Rated 1 out of 5 by from Overall Confusing I am a civil engineer and I find turbotax to be extremely difficult. The instructions are lacking reasonable clarity which leads to a lot of wasted time and rework. Also if you're attempting to file a past year return it is even more difficult since investment accounts can't be imported. Generally speaking there is a lot of room for improvement.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5806
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax! TurboTax is easy to use. I can do my taxes in small bits of time on my own schedule. It guides you through every special exception you might have. I have been using it for years.
Date published: 2023-02-21
Rated 5 out of 5 by from My first return with TurboTax It took me about 6 hours, but I feel very satisfied and confident in what I did. For next year I hope to improve my record! Thank you so much
Date published: 2023-02-21
Rated 5 out of 5 by from Turbotax customer service is amazing! My situation with filing my taxes is a little to difficult for me to do by myself. The customer service I received was patient, and professional.
Date published: 2023-02-21
Rated 3 out of 5 by from Turbo tax just lost a star I received a message that our federal tax was not excepted because my pin was missing but I did enter my pin. There must be a glitch in your program.
Date published: 2023-02-21
Rated 5 out of 5 by from Easy & Reliable Long time customer & I always feel comfortable with TurboTax
Date published: 2023-02-21
Rated 5 out of 5 by from Love TurboTax Been using TurboTax for years! I recommend it to everyone, every year! I’m so glad you’re still around and doing better than ever! I appreciate everything TurboTax does! Thank you for existing and making life a little easier.
Date published: 2023-02-21
Rated 3 out of 5 by from 🤗😏🥺👀😶 not being negative but needs a lot of work. it's like it says you'll be charged one thing but then there's more things added on without you even knowing and then you have to get a discount code and it's still like doesn't make any sense when you're almost all said and done but it's okay at the same time but you don't make it easy for people to understand what you're wanting them to do
Date published: 2023-02-21
Rated 4 out of 5 by from Turbo tax made filing easy I loved the expert I talked to, which was helpful and friendly
Date published: 2023-02-21
Rated 5 out of 5 by from I love TurboTax! TurboTax was fast and easy! I was stress free and done in no time!
Date published: 2023-02-21
Rated 1 out of 5 by from Overall Confusing I am a civil engineer and I find turbotax to be extremely difficult. The instructions are lacking reasonable clarity which leads to a lot of wasted time and rework. Also if you're attempting to file a past year return it is even more difficult since investment accounts can't be imported. Generally speaking there is a lot of room for improvement.
Date published: 2023-02-21
All TurboTax® Offerings Reviews - Page 5806