TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Can't file Can't file it keeps rejecting me I think I should choose h and r nlock to file
Date published: 2022-02-28
Rated 5 out of 5 by from GREAT 1st Experience! This was my 1st time using Turbo Tax since I've used an account for 25 years! I went with the "Live Premier" because I had some specific questions about REITS and Capital Loss Carryover. I spoke to Tonika live and she was extremely helpful and answered all my questions. The whole process from start to finish wasn't as daunting as I thought it might be. My taxes are all filed and I will certainly tell others to use TurboTax!
Date published: 2022-02-28
Rated 2 out of 5 by from QUITE USELESS For the second year in a row we have chosen e file and cannot complete the action because they will not recognize our AGI
Date published: 2022-02-28
Rated 2 out of 5 by from Frustrating Unable to get assistance with taxes being rejected, unless agreeing to pay an extra fee. Have completed taxes three times with no success.
Date published: 2022-02-28
Rated 5 out of 5 by from Very convenient and easy to use. I use Turbo Tax every year and it has consistently been useful to come here.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is AWESOME! It is very easy to use. I use Turbo Tax every year. Love it!
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo Had Issues I had a lot of difficulty filing my returns for the states. SC was the first to have issues and then NC presented all types of issues. It later got rejected due to the software needing upgrading.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the best Last 10 years I am using TurboTax and have no complaints
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was easy TurboTax is user friendly which provides for a hassle free experience.
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo tax has missed a Step I"ve been using turbotax for many years. In that time, I've always filed both federal and my PA state return. This year I only filed my federal due to issues with the Pa state return software for Turbotax. This issue has been know for many weeks and is still not resolved. I see this as a glaring weekness in Turbotax"s product. With this in mind, I will be looking for a new tax software company in the coming years.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5806
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Can't file Can't file it keeps rejecting me I think I should choose h and r nlock to file
Date published: 2022-02-28
Rated 5 out of 5 by from GREAT 1st Experience! This was my 1st time using Turbo Tax since I've used an account for 25 years! I went with the "Live Premier" because I had some specific questions about REITS and Capital Loss Carryover. I spoke to Tonika live and she was extremely helpful and answered all my questions. The whole process from start to finish wasn't as daunting as I thought it might be. My taxes are all filed and I will certainly tell others to use TurboTax!
Date published: 2022-02-28
Rated 2 out of 5 by from QUITE USELESS For the second year in a row we have chosen e file and cannot complete the action because they will not recognize our AGI
Date published: 2022-02-28
Rated 2 out of 5 by from Frustrating Unable to get assistance with taxes being rejected, unless agreeing to pay an extra fee. Have completed taxes three times with no success.
Date published: 2022-02-28
Rated 5 out of 5 by from Very convenient and easy to use. I use Turbo Tax every year and it has consistently been useful to come here.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is AWESOME! It is very easy to use. I use Turbo Tax every year. Love it!
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo Had Issues I had a lot of difficulty filing my returns for the states. SC was the first to have issues and then NC presented all types of issues. It later got rejected due to the software needing upgrading.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is the best Last 10 years I am using TurboTax and have no complaints
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax was easy TurboTax is user friendly which provides for a hassle free experience.
Date published: 2022-02-28
Rated 1 out of 5 by from Turbo tax has missed a Step I"ve been using turbotax for many years. In that time, I've always filed both federal and my PA state return. This year I only filed my federal due to issues with the Pa state return software for Turbotax. This issue has been know for many weeks and is still not resolved. I see this as a glaring weekness in Turbotax"s product. With this in mind, I will be looking for a new tax software company in the coming years.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5806