TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
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Rated 4 out of 5 by
mo91 from
yay turbo tax
thank you for making it easy! first time filing my own taxes!
Date published: 2021-03-02
Rated 3 out of 5 by
McPatriot from
Turbo Tax has changed
I've used Turbo Tax for about 10 years. It's been so easy and hassle free. I do not like the new changes this year in 2021. You no longer have the option to do your state tax and mail yourself for free. Now you have to either file for $50 more dollars or delete the forms! That's ludacris! I'm not happy about the high price. It was $110 to file this year. I've never paid more than $60. I also don't like that I kept having to recheck my husband's w-2 info and it ended up adding his job twice, which then dropped the projected return! I had to go back and delete the second add on of the same job and W-2 info. I guess TT has amped up the security measures as well. I'm not mad at that. You have to now enter an ID for each spouse filing. Anyway, I think there a few kinks in the update. Hopefully, it will be easier next time.
Date published: 2021-03-02
Rated 3 out of 5 by
DJHunt66 from
Used to be free, now they charge and quite a bit
Will not use next year. Was always free, don't have any deductions, no mortgages ect. the only thing different was the Covid relief and it cost $60 bucks
Date published: 2021-03-02
Rated 5 out of 5 by
Vgiard from
EASY PEEZY
Turbotax makes it so easy to do my taxes. it's a step by step process and you really can't go wrong.
Date published: 2021-03-02
Rated 5 out of 5 by
SAS876 from
GREAT PRODUCT
LOVE WORKING WITH TURBOTAX. IT IS A GREAT PRODUCT FOR STARTERS AND SKILLED PEOPLE.
Date published: 2021-03-02
Rated 5 out of 5 by
Namewhat from
Helpful hints and knowledgeable people.
When I wanted to delete the info and start over, with the help of Steve, a TuiboTax expert, I discovered I had already begun the filing process. Luckily, it wasn't completed and, with his help, I was able to rectify the problem and complete the process. Steve saved me a lot of time. Thanks, Turbotax. Your forms are understandable and your people are more than helpful.
Date published: 2021-03-02
Rated 5 out of 5 by
Fitzs9090 from
Easiest filing ever
Truly made filing jointly in the military a piece of cake
Date published: 2021-03-02
Rated 1 out of 5 by
esther21 from
Mac Version is very Terrible
Mac version is very inflexible and Help Desk is not taking phone calls this year.
Date published: 2021-03-02
Rated 5 out of 5 by
bthay from
quick and efficient
pretty easy to navigate through. I appreciate the clarity.
Date published: 2021-03-02
Rated 5 out of 5 by
DANA BABY from
Turbo Tax is Cool!
My Experience with turbo tax was amazing! I finished my taxes in less than 30 minutes! The Live Deluxe was great however I enjoyed doing my taxes with turbo tax.
All TurboTax® Offerings Reviews - Page 5805
Date published: 2021-03-02
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
mo91 from
yay turbo tax
thank you for making it easy! first time filing my own taxes!
Date published: 2021-03-02
Rated 3 out of 5 by
McPatriot from
Turbo Tax has changed
I've used Turbo Tax for about 10 years. It's been so easy and hassle free. I do not like the new changes this year in 2021. You no longer have the option to do your state tax and mail yourself for free. Now you have to either file for $50 more dollars or delete the forms! That's ludacris! I'm not happy about the high price. It was $110 to file this year. I've never paid more than $60. I also don't like that I kept having to recheck my husband's w-2 info and it ended up adding his job twice, which then dropped the projected return! I had to go back and delete the second add on of the same job and W-2 info. I guess TT has amped up the security measures as well. I'm not mad at that. You have to now enter an ID for each spouse filing. Anyway, I think there a few kinks in the update. Hopefully, it will be easier next time.
Date published: 2021-03-02
Rated 3 out of 5 by
DJHunt66 from
Used to be free, now they charge and quite a bit
Will not use next year. Was always free, don't have any deductions, no mortgages ect. the only thing different was the Covid relief and it cost $60 bucks
Date published: 2021-03-02
Rated 5 out of 5 by
Vgiard from
EASY PEEZY
Turbotax makes it so easy to do my taxes. it's a step by step process and you really can't go wrong.
Date published: 2021-03-02
Rated 5 out of 5 by
SAS876 from
GREAT PRODUCT
LOVE WORKING WITH TURBOTAX. IT IS A GREAT PRODUCT FOR STARTERS AND SKILLED PEOPLE.
Date published: 2021-03-02
Rated 5 out of 5 by
Namewhat from
Helpful hints and knowledgeable people.
When I wanted to delete the info and start over, with the help of Steve, a TuiboTax expert, I discovered I had already begun the filing process. Luckily, it wasn't completed and, with his help, I was able to rectify the problem and complete the process. Steve saved me a lot of time. Thanks, Turbotax. Your forms are understandable and your people are more than helpful.
Date published: 2021-03-02
Rated 5 out of 5 by
Fitzs9090 from
Easiest filing ever
Truly made filing jointly in the military a piece of cake
Date published: 2021-03-02
Rated 1 out of 5 by
esther21 from
Mac Version is very Terrible
Mac version is very inflexible and Help Desk is not taking phone calls this year.
Date published: 2021-03-02
Rated 5 out of 5 by
bthay from
quick and efficient
pretty easy to navigate through. I appreciate the clarity.
Date published: 2021-03-02
Rated 5 out of 5 by
DANA BABY from
Turbo Tax is Cool!
My Experience with turbo tax was amazing! I finished my taxes in less than 30 minutes! The Live Deluxe was great however I enjoyed doing my taxes with turbo tax.
All TurboTax® Offerings Reviews - Page 5805
Date published: 2021-03-02