TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281598 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Taxes made easy Easy format to follow.I tried other software and had problems working on my taxes,tried turbo tax and no issues.thanks turbo tax.
Date published: 2021-03-20
Rated 5 out of 5 by from Simple with lots of choices I used their accountant option last year, and going that route helped me to be able to file without using it this year. The questions are easy to answer. The information was simple to find. I found this format easy to follow since I had the added assistance last year. If I had any questions, it was good to know that I could use that option any time during the filing.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent as always Got tangled up for the 1st time ever. Problem was related to the Rescue Act which was promoting a delay in filing the return (which I ignored and filed anyways). It also got me tangled up in the process of paying the $25 State Electronic Filing Fee. For some reason it did not give me the usual opportunity to enter my credit card. Had to call Customer Support to get this straightened out.
Date published: 2021-03-20
Rated 5 out of 5 by from Thank you Turbo tax has always been an easy process for me. Also if there is something I do not understand the definitions/meaning so easy to comprehend what they're referring to.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is awesome Quick and easy. I’ was pleasantly surprised at the process
Date published: 2021-03-20
Rated 1 out of 5 by from not user friendly and hidden fees It was not an easy experience which is why I used it in the first place. There were fees that were not brought to my attention until after I chose something. You were more expensive than having a real person do it. Won't use it again
Date published: 2021-03-20
Rated 1 out of 5 by from Expensive I didn't need Deluxe, but was required to pay $60 for it. My return was a simple 1040SR
Date published: 2021-03-20
Rated 5 out of 5 by from So easy! Quick and easy. Very user friendly! I have used Turbo Tax for years and will continue to do so again next year.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome I engaged with a Turbo Tax Expert, Robert, who was patient and professional. He was an excellent guidance.
Date published: 2021-03-20
Rated 5 out of 5 by from Coolio This product is easy to use, and unlike other "Free" services, it is ACTUALLY free!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5801
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxes made easy Easy format to follow.I tried other software and had problems working on my taxes,tried turbo tax and no issues.thanks turbo tax.
Date published: 2021-03-20
Rated 5 out of 5 by from Simple with lots of choices I used their accountant option last year, and going that route helped me to be able to file without using it this year. The questions are easy to answer. The information was simple to find. I found this format easy to follow since I had the added assistance last year. If I had any questions, it was good to know that I could use that option any time during the filing.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellent as always Got tangled up for the 1st time ever. Problem was related to the Rescue Act which was promoting a delay in filing the return (which I ignored and filed anyways). It also got me tangled up in the process of paying the $25 State Electronic Filing Fee. For some reason it did not give me the usual opportunity to enter my credit card. Had to call Customer Support to get this straightened out.
Date published: 2021-03-20
Rated 5 out of 5 by from Thank you Turbo tax has always been an easy process for me. Also if there is something I do not understand the definitions/meaning so easy to comprehend what they're referring to.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is awesome Quick and easy. I’ was pleasantly surprised at the process
Date published: 2021-03-20
Rated 1 out of 5 by from not user friendly and hidden fees It was not an easy experience which is why I used it in the first place. There were fees that were not brought to my attention until after I chose something. You were more expensive than having a real person do it. Won't use it again
Date published: 2021-03-20
Rated 1 out of 5 by from Expensive I didn't need Deluxe, but was required to pay $60 for it. My return was a simple 1040SR
Date published: 2021-03-20
Rated 5 out of 5 by from So easy! Quick and easy. Very user friendly! I have used Turbo Tax for years and will continue to do so again next year.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome I engaged with a Turbo Tax Expert, Robert, who was patient and professional. He was an excellent guidance.
Date published: 2021-03-20
Rated 5 out of 5 by from Coolio This product is easy to use, and unlike other "Free" services, it is ACTUALLY free!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5801