TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from MUCH better than HRBlock!!! We have always used HRBlock online. It took me 3 days and multiple customer service reps to have a simple question NOT answered. I ended up quitting the program and coming to Turbo Tax. Lesson learned. This program was MUCH easier and my question was addressed without even having to ask it. Lesson learned. Thanks for having an easy program to file taxes.
Date published: 2021-10-15
Rated 5 out of 5 by from Newer TurboTax is MUCH beter! With the 2020 Turbo Tax if find that I don't have to look in previous year's tax returns to see if there were/are carry over's for business expenses, home office, or charitable giving. That makes it so much easier to use!
Date published: 2021-10-15
Rated 5 out of 5 by from GREAT SOFTWARE GUIDED ME STEP BY STEP ASKING QUESTIONS ALL ALONG THE WAY
Date published: 2021-10-15
Rated 5 out of 5 by from Takes the stress out of filing Turbo Tax step by step process could not be easier.
Date published: 2021-10-15
Rated 2 out of 5 by from Worse Every Year Very hard to track down what magic juice TT is doing. The "data source" feature in forms hardly ever works. The forms mode is weak. Even basic features like importing data or 1099-NEC that work in Deluxe don't work in Business.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax online version can't view tax forms Turbo tax is very easy for many things but very cumbersome in many other ways. There is way too much of scrolling repeatedly through long forms. Frequently used features like a SEP-IRA contribution for self-employed individuals is almost impossible to find. Finally, and most importantly, the online version does NOT provide forms-view, which is essential to double check several things and make certain corrections. It took me and my tax accountant one-half hour to figure out how to switch from online to downloaded version and then to get the work we had entered to upload into the downloaded version. Bottom-line: Turbo Tax is great for someone with a simple tax situation. It is NOT designed well for people with a more complicated situation, and it will drive a tax accountant crazy with some of its quirks.
Date published: 2021-10-15
Rated 5 out of 5 by from Solid Product Return customer. Best tax product and each section is explained thoroughly.
Date published: 2021-10-15
Rated 5 out of 5 by from Amazing program and live CPA support! I had three amazing CPA's support me with reviewing my state and federal information. The level of service created a greater sense of confidence in getting us to the finish line. We are gratefully done.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy to use and file Very intuitive, fast, and easy!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-15
Rated 5 out of 5 by from Handy resource TurboTax is a really handy resource. It makes the process easy, and getting the extra help was also useful.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 59
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from MUCH better than HRBlock!!! We have always used HRBlock online. It took me 3 days and multiple customer service reps to have a simple question NOT answered. I ended up quitting the program and coming to Turbo Tax. Lesson learned. This program was MUCH easier and my question was addressed without even having to ask it. Lesson learned. Thanks for having an easy program to file taxes.
Date published: 2021-10-15
Rated 5 out of 5 by from Newer TurboTax is MUCH beter! With the 2020 Turbo Tax if find that I don't have to look in previous year's tax returns to see if there were/are carry over's for business expenses, home office, or charitable giving. That makes it so much easier to use!
Date published: 2021-10-15
Rated 5 out of 5 by from GREAT SOFTWARE GUIDED ME STEP BY STEP ASKING QUESTIONS ALL ALONG THE WAY
Date published: 2021-10-15
Rated 5 out of 5 by from Takes the stress out of filing Turbo Tax step by step process could not be easier.
Date published: 2021-10-15
Rated 2 out of 5 by from Worse Every Year Very hard to track down what magic juice TT is doing. The "data source" feature in forms hardly ever works. The forms mode is weak. Even basic features like importing data or 1099-NEC that work in Deluxe don't work in Business.
Date published: 2021-10-15
Rated 3 out of 5 by from Turbo Tax online version can't view tax forms Turbo tax is very easy for many things but very cumbersome in many other ways. There is way too much of scrolling repeatedly through long forms. Frequently used features like a SEP-IRA contribution for self-employed individuals is almost impossible to find. Finally, and most importantly, the online version does NOT provide forms-view, which is essential to double check several things and make certain corrections. It took me and my tax accountant one-half hour to figure out how to switch from online to downloaded version and then to get the work we had entered to upload into the downloaded version. Bottom-line: Turbo Tax is great for someone with a simple tax situation. It is NOT designed well for people with a more complicated situation, and it will drive a tax accountant crazy with some of its quirks.
Date published: 2021-10-15
Rated 5 out of 5 by from Solid Product Return customer. Best tax product and each section is explained thoroughly.
Date published: 2021-10-15
Rated 5 out of 5 by from Amazing program and live CPA support! I had three amazing CPA's support me with reviewing my state and federal information. The level of service created a greater sense of confidence in getting us to the finish line. We are gratefully done.
Date published: 2021-10-15
Rated 5 out of 5 by from Easy to use and file Very intuitive, fast, and easy!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-10-15
Rated 5 out of 5 by from Handy resource TurboTax is a really handy resource. It makes the process easy, and getting the extra help was also useful.
Date published: 2021-10-15
All TurboTax® Offerings Reviews - Page 59