TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from A good experience with TurboTax Premium Really thought the many examples and explanations gave me confidence to move forward through the modules.
Date published: 2023-03-21
Rated 3 out of 5 by from Exceptional service and interface, add ons lacking Everything was very easy to navigate and complete. I was able to finish in under an hour and had all my questions answered along the way. Very intuitive. One thing I encountered that led to feelings of a lackluster experience would be the fact that I went through the process of adding additional services and signing up for Credit Karma Money in order to take advantage of the refund advance service. It seemed like a very nice thing for TurboTax to do but unfortunately my existing Credit Karma account could not be linked for some reason and I was not able to use the account I took time to create. I will cancel the card upon arrival and deactivate my Money account which is sad because both the advance and the Money account seemed like really awesome services. Another thing which was odd is the fact that I had to pay $119 dollars or so and my girlfriend who did her taxes at the same time with TurboTax who was actually sitting next to me was only asked to pay $59. I don't understand or appreciate that at all.
Date published: 2023-03-21
Rated 1 out of 5 by from Review turbotax 2022 Extremely frustrating trying to download data from financial institutions. Asked to enter key chain password which I don't have nor do I know what it is; and on line help was not helpful. No one to call for help.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax makes doing your taxes a lot easier. I have always enjoyed how easy turbo tax is. This year I did have to do more because I have an LLC. The only thing I wish they did was explain or have info on what questions on the form means.
Date published: 2023-03-21
Rated 5 out of 5 by from EASIEST WAY TO DO TAXES I'VE USED TURBO TAX FOR YEARS AND THEY ALWAYS IMPROVING THE USER EXPERIENCE MAKING IT EASY TO USE, REVIEW, AND FILE
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax is easy Great experience it was simple and easy and was a great experience
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo Tax is cheaper than an accountant! Relatively easy to use, especially for second year. Balance Sheet Reconciliation was challenging.
Date published: 2023-03-21
Rated 5 out of 5 by from EASE OF USE OF TURBO TAX EASE OF USE OF TURBO TAX GETS EASIER EVERY YEAR!!!
Date published: 2023-03-21
Rated 2 out of 5 by from 2021 AGI income First my federal tax and my state tax gets rejected when I input my tax for last year for 2 of my job. Im getting annoyed and frustrated for my tax getting rejected for my 2021 AGI when it is still the same.
Date published: 2023-03-21
Rated 5 out of 5 by from Awesome! super easy! First time experience using Turbo tax, its so much easier to do it on my own
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5795
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from A good experience with TurboTax Premium Really thought the many examples and explanations gave me confidence to move forward through the modules.
Date published: 2023-03-21
Rated 3 out of 5 by from Exceptional service and interface, add ons lacking Everything was very easy to navigate and complete. I was able to finish in under an hour and had all my questions answered along the way. Very intuitive. One thing I encountered that led to feelings of a lackluster experience would be the fact that I went through the process of adding additional services and signing up for Credit Karma Money in order to take advantage of the refund advance service. It seemed like a very nice thing for TurboTax to do but unfortunately my existing Credit Karma account could not be linked for some reason and I was not able to use the account I took time to create. I will cancel the card upon arrival and deactivate my Money account which is sad because both the advance and the Money account seemed like really awesome services. Another thing which was odd is the fact that I had to pay $119 dollars or so and my girlfriend who did her taxes at the same time with TurboTax who was actually sitting next to me was only asked to pay $59. I don't understand or appreciate that at all.
Date published: 2023-03-21
Rated 1 out of 5 by from Review turbotax 2022 Extremely frustrating trying to download data from financial institutions. Asked to enter key chain password which I don't have nor do I know what it is; and on line help was not helpful. No one to call for help.
Date published: 2023-03-21
Rated 4 out of 5 by from TurboTax makes doing your taxes a lot easier. I have always enjoyed how easy turbo tax is. This year I did have to do more because I have an LLC. The only thing I wish they did was explain or have info on what questions on the form means.
Date published: 2023-03-21
Rated 5 out of 5 by from EASIEST WAY TO DO TAXES I'VE USED TURBO TAX FOR YEARS AND THEY ALWAYS IMPROVING THE USER EXPERIENCE MAKING IT EASY TO USE, REVIEW, AND FILE
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax is easy Great experience it was simple and easy and was a great experience
Date published: 2023-03-21
Rated 4 out of 5 by from Turbo Tax is cheaper than an accountant! Relatively easy to use, especially for second year. Balance Sheet Reconciliation was challenging.
Date published: 2023-03-21
Rated 5 out of 5 by from EASE OF USE OF TURBO TAX EASE OF USE OF TURBO TAX GETS EASIER EVERY YEAR!!!
Date published: 2023-03-21
Rated 2 out of 5 by from 2021 AGI income First my federal tax and my state tax gets rejected when I input my tax for last year for 2 of my job. Im getting annoyed and frustrated for my tax getting rejected for my 2021 AGI when it is still the same.
Date published: 2023-03-21
Rated 5 out of 5 by from Awesome! super easy! First time experience using Turbo tax, its so much easier to do it on my own
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5795