TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Can't imagine doing taxes any other way, now Guided sequences make certain I've covered all possible income, deductions, and taxes. Helpful embedded explanations of tax terms are super helpful. I use this to complete taxes for 2 family members and have used TurboTax for more than 10 years. Did taxes on paper before that.
Date published: 2023-02-20
Rated 5 out of 5 by from Very easy to do and agent was very helpful I have been using Turbo tax the last number of years. Always easy to work with. I feel confident in each step of my taxes are being covered. The professional help has always been friendly and able to assist with my questions
Date published: 2023-02-20
Rated 5 out of 5 by from Easy Use it every year never fails me. Easy to navigate and worth paying for.
Date published: 2023-02-20
Rated 4 out of 5 by from Easy to use I have used turbo tax for several years, it is an easy and great way to file your own taxes. It has been free since I began using it, but this year, they charged $80 to use the exact same service that has always been free. I am single, w no kids, so I usually do not get a large refund anyway, but that unexpected $80 was a shock! Especially since they advertised as free or $39 for so long. With that being said... it is still way cheaper than going somewhere like H&R block, so I still recommend turbo tax over any of those places. However next year, it may be the IRS website as they allow you to file yourself for free, it's just not as user friendly or as easy to use as turbo tax.
Date published: 2023-02-20
Rated 1 out of 5 by from Free edition becomes EXPENSIVE Claims it's free and then charges for every little item you try to file. Probably cheaper to go to a CPA at this point.
Date published: 2023-02-20
Rated 2 out of 5 by from 1041 for trusts could be improved I use it for Trust 1041 return. This should be separated from Turbo tax business. It does not provide the easy download feature provided in turbo tax 1040 for connecting to brokerage accounts. Also feature for allocating estimated taxes to beneficiaries should be easier to use by completing necessary sections automatically - 1041-T.
Date published: 2023-02-20
Rated 5 out of 5 by from Tge best Super easy super helpful God are done when I needed it to happen it made it happen thank you TurboTax
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is the way to go... I have used Turbotax for at least 25 years. I like its entry options, summaries and prior year comparisons. I also its return reviews error checking, and the overall ease of using the program year-after-year. Basically, I trust TurboTax to get my return right.
Date published: 2023-02-20
Rated 5 out of 5 by from Wonderful Product I have been using this service for 6 years and it has been a wonderful experience.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax was great! Turbo tax was very easy to use and I especially like the "learn more" section if you needed to understand things a little more.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 5792
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Can't imagine doing taxes any other way, now Guided sequences make certain I've covered all possible income, deductions, and taxes. Helpful embedded explanations of tax terms are super helpful. I use this to complete taxes for 2 family members and have used TurboTax for more than 10 years. Did taxes on paper before that.
Date published: 2023-02-20
Rated 5 out of 5 by from Very easy to do and agent was very helpful I have been using Turbo tax the last number of years. Always easy to work with. I feel confident in each step of my taxes are being covered. The professional help has always been friendly and able to assist with my questions
Date published: 2023-02-20
Rated 5 out of 5 by from Easy Use it every year never fails me. Easy to navigate and worth paying for.
Date published: 2023-02-20
Rated 4 out of 5 by from Easy to use I have used turbo tax for several years, it is an easy and great way to file your own taxes. It has been free since I began using it, but this year, they charged $80 to use the exact same service that has always been free. I am single, w no kids, so I usually do not get a large refund anyway, but that unexpected $80 was a shock! Especially since they advertised as free or $39 for so long. With that being said... it is still way cheaper than going somewhere like H&R block, so I still recommend turbo tax over any of those places. However next year, it may be the IRS website as they allow you to file yourself for free, it's just not as user friendly or as easy to use as turbo tax.
Date published: 2023-02-20
Rated 1 out of 5 by from Free edition becomes EXPENSIVE Claims it's free and then charges for every little item you try to file. Probably cheaper to go to a CPA at this point.
Date published: 2023-02-20
Rated 2 out of 5 by from 1041 for trusts could be improved I use it for Trust 1041 return. This should be separated from Turbo tax business. It does not provide the easy download feature provided in turbo tax 1040 for connecting to brokerage accounts. Also feature for allocating estimated taxes to beneficiaries should be easier to use by completing necessary sections automatically - 1041-T.
Date published: 2023-02-20
Rated 5 out of 5 by from Tge best Super easy super helpful God are done when I needed it to happen it made it happen thank you TurboTax
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax is the way to go... I have used Turbotax for at least 25 years. I like its entry options, summaries and prior year comparisons. I also its return reviews error checking, and the overall ease of using the program year-after-year. Basically, I trust TurboTax to get my return right.
Date published: 2023-02-20
Rated 5 out of 5 by from Wonderful Product I have been using this service for 6 years and it has been a wonderful experience.
Date published: 2023-02-20
Rated 5 out of 5 by from Turbo Tax was great! Turbo tax was very easy to use and I especially like the "learn more" section if you needed to understand things a little more.
Date published: 2023-02-20
All TurboTax® Offerings Reviews - Page 5792