TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from It's Great and Easy Loved how simple everything was and how clear the directions were. Also, LiveExperts are so kind!
Date published: 2021-04-04
Rated 5 out of 5 by from Super Awesome Quite a lot of steps but understandable. I think it was easier for me to use Turbo than it would have been if I had to do this on my own.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Easy to do fast very fast so easy to complete these forms
Date published: 2021-04-04
Rated 5 out of 5 by from turbotax makes it so easy I am only able to do my own taxes because turbotax makes it so easy to file.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use, year after year Have been using TurboTax for almost 2 decades. Easy to use, even as my taxes get more complex.
Date published: 2021-04-04
Rated 2 out of 5 by from 1099-MISC issue constant loop I usually love using Turbo Tax. This year I received a 1099-MISC for a lawsuit settlement. I entered all of the information on the form correctly but I continued to get asked to enter taxable attorneys fees. I found some help on the community chat that indicated to enter $0. After entering that in I was asked to input information from Schedule C. I am not self-employed and could not get past this issue. There seems to be no workaround and it required me to mail my return. The whole point of using Turbo Tax for me is to electronically file my return. I paid ahead of time since you charge $40 to have it taken out of my tax return which prevented me from starting all over to try and fix the supposed issue. I will be looking at other options to file my return in the future due to this huge inconvenience.
Date published: 2021-04-04
Rated 2 out of 5 by from Too many fees I'm not filing with turbotax anymore. For the amount of fees I paid. I may as well help the economy and go to a tax preparer in person.
Date published: 2021-04-04
Rated 4 out of 5 by from Great better than the year before. Keeps improving and I feel so are we.
Date published: 2021-04-04
Rated 5 out of 5 by from Simple and easy First time using this, I was kind of skeptical about it at first but the software helps you a lot. There were some instances where it wasn't clear enough but I managed.
Date published: 2021-04-04
Rated 1 out of 5 by from Glitch and unable to back out of state filing I can't remove state because for some reason TurboTax charges you before even submitting the filings. Because they have a glitch with Ohio school district taxing and doesn't recognize that I live in a school district that does not need to file, it won't allow the filing and I can't remove. Very unhappy with this experience.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It's Great and Easy Loved how simple everything was and how clear the directions were. Also, LiveExperts are so kind!
Date published: 2021-04-04
Rated 5 out of 5 by from Super Awesome Quite a lot of steps but understandable. I think it was easier for me to use Turbo than it would have been if I had to do this on my own.
Date published: 2021-04-04
Rated 5 out of 5 by from Awesome Easy to do fast very fast so easy to complete these forms
Date published: 2021-04-04
Rated 5 out of 5 by from turbotax makes it so easy I am only able to do my own taxes because turbotax makes it so easy to file.
Date published: 2021-04-04
Rated 5 out of 5 by from Easy to use, year after year Have been using TurboTax for almost 2 decades. Easy to use, even as my taxes get more complex.
Date published: 2021-04-04
Rated 2 out of 5 by from 1099-MISC issue constant loop I usually love using Turbo Tax. This year I received a 1099-MISC for a lawsuit settlement. I entered all of the information on the form correctly but I continued to get asked to enter taxable attorneys fees. I found some help on the community chat that indicated to enter $0. After entering that in I was asked to input information from Schedule C. I am not self-employed and could not get past this issue. There seems to be no workaround and it required me to mail my return. The whole point of using Turbo Tax for me is to electronically file my return. I paid ahead of time since you charge $40 to have it taken out of my tax return which prevented me from starting all over to try and fix the supposed issue. I will be looking at other options to file my return in the future due to this huge inconvenience.
Date published: 2021-04-04
Rated 2 out of 5 by from Too many fees I'm not filing with turbotax anymore. For the amount of fees I paid. I may as well help the economy and go to a tax preparer in person.
Date published: 2021-04-04
Rated 4 out of 5 by from Great better than the year before. Keeps improving and I feel so are we.
Date published: 2021-04-04
Rated 5 out of 5 by from Simple and easy First time using this, I was kind of skeptical about it at first but the software helps you a lot. There were some instances where it wasn't clear enough but I managed.
Date published: 2021-04-04
Rated 1 out of 5 by from Glitch and unable to back out of state filing I can't remove state because for some reason TurboTax charges you before even submitting the filings. Because they have a glitch with Ohio school district taxing and doesn't recognize that I live in a school district that does not need to file, it won't allow the filing and I can't remove. Very unhappy with this experience.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 580