TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from There Great I have been using them for the last 6 years. It has save me a lot of money.
Date published: 2021-03-17
Rated 3 out of 5 by from Good service with drawbacks Makes filing easy, though it was difficult to change the email address on my account and switch out of the old one (actually still haven't really figured it out). And $40 extra to pay the TurboTax fees out of the return feels like a pretty steep tax itself!
Date published: 2021-03-17
Rated 5 out of 5 by from Best way to file your tax return At first click you notice the great UI. Turbo tax has tips and help along the way in addition to being able to auto import your W2 if your employer is a partner and/or uses ADP. Even when they can't auto fill your W2 they still auto fill in employer info for you. The whole process is user friendly and quick. We will continue to use Turbo Tax every year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome Turbo was easy to follow I'll be filing with them again
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is so amazing I love using Turbo Tax, it helps me file my returns simply and correctly every time!
Date published: 2021-03-17
Rated 5 out of 5 by from Always unstressful... " aLways on time.." and never a chore and you also learn on the go.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax Delivers as Promised This is our 8th or 9th year using it. Although things got a lot more complicated for our 2020 filing TurboTax walked us through it without missing a beat. Didn't even need to Ask A Pro.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo TAX is OK I am using turbo tax for more than seven years now. I've got used to it.)))
Date published: 2021-03-17
Rated 2 out of 5 by from Very difficult time understanding sale of a home I sold a home that I had used as a rental, but had lived there as my primary residence 2 out of the last 5 years. TurboTax makes it almost impossible to clearly understand what to do in this situation. I hope they fix it. Additionally, I called to get some support on this topic and got basically 0 support. Maybe if I would've paid the extra money I could've gotten more help? The main reason I continue to use TurboTax is because it stores my information from year to year and I like the consistency. But for how much we pay I imagine the system could handle relatively simple situations like the one i described.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent Simple to use, user friendly, saves time, relatively low cost, and trusted assistance at your service to help when needed. Overall excellent service.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5789
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from There Great I have been using them for the last 6 years. It has save me a lot of money.
Date published: 2021-03-17
Rated 3 out of 5 by from Good service with drawbacks Makes filing easy, though it was difficult to change the email address on my account and switch out of the old one (actually still haven't really figured it out). And $40 extra to pay the TurboTax fees out of the return feels like a pretty steep tax itself!
Date published: 2021-03-17
Rated 5 out of 5 by from Best way to file your tax return At first click you notice the great UI. Turbo tax has tips and help along the way in addition to being able to auto import your W2 if your employer is a partner and/or uses ADP. Even when they can't auto fill your W2 they still auto fill in employer info for you. The whole process is user friendly and quick. We will continue to use Turbo Tax every year.
Date published: 2021-03-17
Rated 5 out of 5 by from Awesome Turbo was easy to follow I'll be filing with them again
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is so amazing I love using Turbo Tax, it helps me file my returns simply and correctly every time!
Date published: 2021-03-17
Rated 5 out of 5 by from Always unstressful... " aLways on time.." and never a chore and you also learn on the go.
Date published: 2021-03-17
Rated 5 out of 5 by from TurboTax Delivers as Promised This is our 8th or 9th year using it. Although things got a lot more complicated for our 2020 filing TurboTax walked us through it without missing a beat. Didn't even need to Ask A Pro.
Date published: 2021-03-17
Rated 4 out of 5 by from Turbo TAX is OK I am using turbo tax for more than seven years now. I've got used to it.)))
Date published: 2021-03-17
Rated 2 out of 5 by from Very difficult time understanding sale of a home I sold a home that I had used as a rental, but had lived there as my primary residence 2 out of the last 5 years. TurboTax makes it almost impossible to clearly understand what to do in this situation. I hope they fix it. Additionally, I called to get some support on this topic and got basically 0 support. Maybe if I would've paid the extra money I could've gotten more help? The main reason I continue to use TurboTax is because it stores my information from year to year and I like the consistency. But for how much we pay I imagine the system could handle relatively simple situations like the one i described.
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent Simple to use, user friendly, saves time, relatively low cost, and trusted assistance at your service to help when needed. Overall excellent service.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 5789