TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
FREE WHOOPS not free from
SURPRISE NOT A BAD EXPERIENCE
Well, you offer FREE, but the it cost $59 plus another $59 for the state. However, it is done and I will try another service next time that is truly FREE. as a student and only working seasonal part time I thought FREE meant at no cost.
Date published: 2023-03-21
Rated 5 out of 5 by
NW Amateur Tax Lady from
TurboTax - reliable
I've used TurboTax for 35 years without any problems. It does require you to be cognizant of potential errors and it is sometimes difficult to fix the errors (finding where the incorrect entry was input). If you're organized, it works well.
Date published: 2023-03-21
Rated 4 out of 5 by
HAN1858 from
Turbo Tax to expensive
To expensive because I needed one form, Schedule D. But I would not use anything else.
Date published: 2023-03-21
Rated 5 out of 5 by
null from
Vocation Rehab Counselor
great It always pleasure using this tool very informative.
Date published: 2023-03-21
Rated 4 out of 5 by
Andria 57 from
Pricey
Love the app. But kinda pricey. Easy to use. Will use again
Date published: 2023-03-21
Rated 5 out of 5 by
Customer 1234456 from
Great customer service
Stephen helped me with questions I had and he was great. He was patient and calm and answered all my questions. He was a pleasure to work with.
Date published: 2023-03-21
Rated 5 out of 5 by
Maria160 from
turbo tax
Turbo tax is easy and very informative. I have been using turbo tax for years and never had any problems
Date published: 2023-03-21
Rated 4 out of 5 by
Tom from NJ from
Q&A Input Does not work well if facts are complex.
The Q&A input system works well for basic situations. If you have some complexity, for example if you work and reside in different states or you have a vacation property that you rent out for par of the season (within statutory limits), the Q&A input often needs some manipulation to get the right entries on to the return. To avoid errors, you have to review the forms carefully whenever the facts are not 'plain vanilla.' This could easily be improved if the folks designing the Q&A would work with at Tax CPA to develop sub-routines that properly elicit the important numbers and facts in more complicated situations.
Date published: 2023-03-21
Rated 5 out of 5 by
millie3765 from
Turbo Tax your the best
I have been doing this for 5 years now I love being able to do ,my taxes here
Date published: 2023-03-21
Rated 4 out of 5 by
Natalie M W from
very good
It was very helpful explaining every page. This was very useful in guiding me thorough it.
All TurboTax® Offerings Reviews - Page 5788
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
FREE WHOOPS not free from
SURPRISE NOT A BAD EXPERIENCE
Well, you offer FREE, but the it cost $59 plus another $59 for the state. However, it is done and I will try another service next time that is truly FREE. as a student and only working seasonal part time I thought FREE meant at no cost.
Date published: 2023-03-21
Rated 5 out of 5 by
NW Amateur Tax Lady from
TurboTax - reliable
I've used TurboTax for 35 years without any problems. It does require you to be cognizant of potential errors and it is sometimes difficult to fix the errors (finding where the incorrect entry was input). If you're organized, it works well.
Date published: 2023-03-21
Rated 4 out of 5 by
HAN1858 from
Turbo Tax to expensive
To expensive because I needed one form, Schedule D. But I would not use anything else.
Date published: 2023-03-21
Rated 5 out of 5 by
null from
Vocation Rehab Counselor
great It always pleasure using this tool very informative.
Date published: 2023-03-21
Rated 4 out of 5 by
Andria 57 from
Pricey
Love the app. But kinda pricey. Easy to use. Will use again
Date published: 2023-03-21
Rated 5 out of 5 by
Customer 1234456 from
Great customer service
Stephen helped me with questions I had and he was great. He was patient and calm and answered all my questions. He was a pleasure to work with.
Date published: 2023-03-21
Rated 5 out of 5 by
Maria160 from
turbo tax
Turbo tax is easy and very informative. I have been using turbo tax for years and never had any problems
Date published: 2023-03-21
Rated 4 out of 5 by
Tom from NJ from
Q&A Input Does not work well if facts are complex.
The Q&A input system works well for basic situations. If you have some complexity, for example if you work and reside in different states or you have a vacation property that you rent out for par of the season (within statutory limits), the Q&A input often needs some manipulation to get the right entries on to the return. To avoid errors, you have to review the forms carefully whenever the facts are not 'plain vanilla.' This could easily be improved if the folks designing the Q&A would work with at Tax CPA to develop sub-routines that properly elicit the important numbers and facts in more complicated situations.
Date published: 2023-03-21
Rated 5 out of 5 by
millie3765 from
Turbo Tax your the best
I have been doing this for 5 years now I love being able to do ,my taxes here
Date published: 2023-03-21
Rated 4 out of 5 by
Natalie M W from
very good
It was very helpful explaining every page. This was very useful in guiding me thorough it.
All TurboTax® Offerings Reviews - Page 5788
Date published: 2023-03-21